E F Martin Mechanical Contractors Inc

Heating and Air Conditioning, Air Duct Cleaning, Energy Efficiency Auditing,

About us

E.F. Martin Mechanical Contractors, Inc. is a full service HVAC company which has been servicing Columbia and surrounding areas since 1976. We specialize in Commercial and Residential Installation, Service and Maintenance. Our services provided include New Construction Homes, Duct Work, Vapor Barrier, Insulation, Indoor Air Quality Testing, Indoor Air Quality Product Installation, service/repair, Installation, as well as maintenance. While we service and maintenance all brands of equipment, E.F. Martin mainly installs American Standard, Carrier or Goodman brand units. E.F. Martin has been an American Standard Customer Care dealer since 2012.

Business highlights

49 years of trusted experience
Emergency Services Offered

Services we offer

Heating & Air Conditioning System Replacement, Maintenance Agreements, UV Thermal Solar Panels, Solar Hot Water Heaters, Indirect Hot Water Heaters, Indoor Air Quality Testing & Treatment, High Efficiency Air Filtration, Moisture & Vapor Barriers, Duct Systems, Home Insulation, Standard, Programmable & Smart Thermostat, Zoning Systems, Humidifiers & Dehumidifiers, Duct Testing & Evaluation, Whole House Generators, Real Estate Inspections, New Construction Homes & Repairs

Services we don't offer

Ask for details.

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.8143 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
8%
3
2%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.8
responsiveness
4.8
punctuality
4.9

Filter reviews by category

Showing 101-125 of 143 reviews

Alan K.
10/2017
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from E F Martin Mechanical Contractors Inc
Thank you for taking the time to leave a review. We appreciate your business and look forward to working with you in the future.

Charles G.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from E F Martin Mechanical Contractors Inc
Thank you for the review! We appreciate your feedback and look forward to working with you in the future!

Patty A.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
Great job friendly service
Description of Work: AC repair and check

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from E F Martin Mechanical Contractors Inc
Thank you for taking the time to leave a review. We appreciate the feedback. Please let us know if there is anything that we can assist you with in the future.

ABBAS T.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
It went well
Description of Work: I use this company for my annual AC/ heating for three units.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Gail J.
08/2017
3.0
heating & air conditioning/hvac
  + -1 more
See,above.
Description of Work: I had this company check my ducts for leakage - an Angie's list special for $99 which is a very good price. However, I requested that the technician send me a report on the results via email. A month later I have not heard from them - so the $99 was a complete rip off. I expect to get my money refunded and never stray from the company I have been using for over 20 years - Second Wind. They have A + service.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
4.0
responsiveness
2.0
punctuality
3.0


Response from E F Martin Mechanical Contractors Inc
I apologize that you did not receive the copy of the report which we sent by mail to the address on file. Had the office known that it had not been received then we would have sent it by fax and or email. Please let me know the best way to send the report to you. Thank you and again I apologize that the document was not received.

Alan K.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: I have a contract with them for heating and AC.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$187

Response from E F Martin Mechanical Contractors Inc
I am pleased to see that you were satisfied with our service. Please let me know if there is anything that we can assist you with in the future.

Betty M.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
Well done in short amount of time.
Description of Work: Repaired fuse to A/C unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from E F Martin Mechanical Contractors Inc
Thank you [Member Name Removed]! I love to read reviews from satisfied customers. Please let us know if we can be of any assistance in the future. Thank you

Henry H.
06/2017
5.0
heating & air conditioning/hvac
  + -1 more
Very well.
Description of Work: Routine maintenance on our air conditioning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from E F Martin Mechanical Contractors Inc
I am pleased to hear that your visit went well. Please let us know if there is anything that you need in the future. Mary

Todd R.
06/2017
5.0
heating & air conditioning/hvac
  + -1 more
Smooth, very professional
Description of Work: Maintenance and repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from E F Martin Mechanical Contractors Inc
Thank you for taking the time to leave a review. We look forward to working with you in the future.

Nancy C.
05/2017
5.0
heating & air conditioning/hvac
  + -1 more
No problems
Description of Work: HVAC check up Msintanence plan

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from E F Martin Mechanical Contractors Inc
Thank you for the review. We know how busy things get so we appreciate you taking the time to leave a review. Please call if there is anything that we can assist with.

Joe R.
05/2017
5.0
heating & air conditioning/hvac
  + -1 more
Prompt, professional service.
Description of Work: Heat pump maintenance. Symptom was inefficient operation and not cooling the lower floor of the house. Diagnosis was made and remediated quickly. Technicians were able to also provide options to fix and prevent other potential problems due to the age of the units.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$430

Response from E F Martin Mechanical Contractors Inc
We appreciate the feedback. If there is anything that we can assist you with in the future please let us know.

Brad E.
04/2017
5.0
heating & air conditioning/hvac
  + -1 more
Punctual and Professional
Description of Work: HVAC inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from E F Martin Mechanical Contractors Inc
Thank you! We appreciate your business and look forward to working with you in the future.

Marina P.
09/2016
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from E F Martin Mechanical Contractors Inc
Thank you for the review. We value your feedback and look forward to working with you in the future!

Nelson P.
08/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from E F Martin Mechanical Contractors Inc
We are thrilled to hear that we met all of your expectations. Thank you for taking the time to leave a review. Please let us know if we can be of any service in the future. Thank you!

Suresh L.
08/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from E F Martin Mechanical Contractors Inc
Thank you for taking the time to leave a review. We always appreciate positive feedback. We look forward to working with you in the future!

Lauren T.
05/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replaced duct work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$5,000

Response from E F Martin Mechanical Contractors Inc
Thank you for taking the time to leave a review. If there is anything that I can assist you with in the future please let me know. Mary

Sean H.
04/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$275

Response from E F Martin Mechanical Contractors Inc
Thank you for taking the time to review our services. We appreciate your business and look forward to serving you in the future.

Greg T.
04/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They were great. There was almost no wait to get them in to check on my 90-year mother's furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Response from E F Martin Mechanical Contractors Inc
Thank you. Please let us know if there is anything else that we can help you with!

David H.
04/2016
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$99

Response from E F Martin Mechanical Contractors Inc
Thank you for taking the time to review your recent service. Please let us know should you need anything else. Thank you

Sandra D.
03/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Cleaned HVAC

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$49

Response from E F Martin Mechanical Contractors Inc
Thank you for taking the time to leave us a review. Please let me know should you need anything in the future!

Chris E.
02/2016
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Well they missed the first date and time..i had to call them to set another date.they did not call me..they sent a guy that did not do residential.and he admitted that he was a commercial unit guy. He wrote up what he found and that they would email me...the next day I get a call from the owner who wants to schedule another visit... never got a email from them. I could not take off work again. Just wished they had sent the right guy the first time.

Rating CategoryRating out of 5
quality
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$39

Response from E F Martin Mechanical Contractors Inc
Mr. [Member Name Removed], I do apologize for the confusion concerning the first appointment, your service technician had run into a lengthy repair on the call before yours and we were unable to make it to your residence that day. I did however email you thru the Angie's List site on the 24th and 29th of September so that we could get you back on the schedule. When we completed the visit on the 1st of October , it was late in the day and the office was closed. I received the information from your technician the next day. Unfortunately this was the weekend of the 1000 year flood and we were unable to open our office again until the 7th which is the day that I emailed you through the Angie's List system inquiring if you had sustained damage and asking when would be a good time to have Andy come out and discuss your needed repairs. I did not receive a response. I also followed up to this message with a phone call and a message through Angie's List On October 22 also with no response. We would love to discuss this you further over the phone or in person. What would be a good time to have Andy our owner contact you? Since you were unhappy with your service we will also love to provide you with a free spring service. We look forward to hearing from you.

RAY A.
01/2016
1.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Prepaid annual HVAC inspection and service. He did not perform all of the services stated under the service agreement. Had to prod him to clean the exterior coil system. Claimed that a capacitor in the main unit was bad and wanted 80.00 to replace it. Called another firm for a second opinion and found that it was a lot of hooey.

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
punctuality
5.0

$175

Response from E F Martin Mechanical Contractors Inc
Mr. [Member Name Removed], I am very sorry that you were not satisfied with your recent service. I was not there personally however there seems to be some miscommunication. When Peter came out he was completing the Winter service which would be a Heat PM. On the winter service we do not normally clean the exterior coil system. This service was completed for your home in May when we came out to complete your Spring Maintenance. Peter did note that the 15MFD capacitor did have low readings which can cause higher utility bills and that he would recommend replacement on our next service in six months. I apologize if Peter did not clarify that this was just a recommendation. We value your business and would love to speak with you personally about this matter. I hate that we were not able to address this in November at the time of service. Customer satisfaction is always a goal here at E.F. Martin.

CL C.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Response from E F Martin Mechanical Contractors Inc
Thank you for taking the time to leave a review. We appreciate your business and look forward to working with you in the future.

Ed F.
12/2015
4.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Response from E F Martin Mechanical Contractors Inc
Thanks for the Review!

Susan L.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Excellent service visit! Would definitely use again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Response from E F Martin Mechanical Contractors Inc
Thank you [Member Name Removed] Please let us know if you need anything in the future!

Contact information

4233 W Beltline Blvd, Columbia, SC 29204

http://www.efmartin.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day


Licensing

Bonded

Insured

Licensed*

Trade License Locale
SC
Trade License Authority
South Carolina Contractor's Licensing Board
Trade License Expiration
10/31/2021
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Air Duct Cleaning,
Energy Efficiency Auditing,
Insulation,
Solar Panels,
Natural Gas Lines,
Water Heaters

FAQ

E F Martin Mechanical Contractors Inc is currently rated 4.8 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

E F Martin Mechanical Contractors Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, E F Martin Mechanical Contractors Inc does not offer free project estimates.
No, E F Martin Mechanical Contractors Inc does not offer eco-friendly accreditations.
No, E F Martin Mechanical Contractors Inc does not offer a senior discount.
Yes, E F Martin Mechanical Contractors Inc offers emergency services.
Yes, E F Martin Mechanical Contractors Inc offers warranties.
E F Martin Mechanical Contractors Inc offers the following services: Heating & Air Conditioning System Replacement, Maintenance Agreements, UV Thermal Solar Panels, Solar Hot Water Heaters, Indirect Hot Water Heaters, Indoor Air Quality Testing & Treatment, High Efficiency Air Filtration, Moisture & Vapor Barriers, Duct Systems, Home Insulation, Standard, Programmable & Smart Thermostat, Zoning Systems, Humidifiers & Dehumidifiers, Duct Testing & Evaluation, Whole House Generators, Real Estate Inspections, New Construction Homes & Repairs
Ask for details.

Contact information

4233 W Beltline Blvd, Columbia, SC 29204

http://www.efmartin.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day