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Crew Plumbing Air Electrical

Plumbing, Electrical, Heating and Air Conditioning,

About us

Welcome to Crew Plumbing & Drain. We offer knowledgeable and friendly service at affordable rates. Our goal is to ensure the complete satisfaction of every customer, so we back our work 100%. Please take a few moments to browse through our site to learn more about the services we offer and how we can help with all of your plumbing and drain needs.

Business highlights

12 years of trusted experience
Emergency Services Offered

Services we offer

Duct Work, Plumbing & Drain Cleaning, Drain Pipe Installation.

Services we don't offer

Appliance Repair, HVAC, Electrical.

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.9511 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
3%
3
2%
2
1%
1
4%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 511 reviews

Roy M.
07/2019
5.0
plumbing
  + -1 more
Needed to have a toilet with leaking flush valve replaced. Prompt and professional service. Would definitely hire again
Description of Work: Replacement of toilet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James T.
02/2018
5.0
plumbing
  + -1 more
Prompt service great customer service
Description of Work: Slow draining

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James B.
02/2018
5.0
plumbing
  + -1 more
The work was completed at the quoted cost and on time. I was shown photos of the condition of the sewers lines that were rotted and broken and also pictures of the new lines that were installed. The lines were tested to make sure the installation would be free of leaks. The office also kept me informed with information that was useful. Crew Plumbing and Drain appears to be a family run business which is a positive since each member is working for each other and not just the customer.
Description of Work: Three rusted through sewer lines replaced.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

James B.
02/2018
5.0
plumbing
  + -1 more
Called to see if they could do an inspection for leaks and they squeezed me in the same day, which I really appreciated. The gentlemen from Crew were courteous and professional, and did not seem rushed to get out even though they came after hours. They did a thorough job and even showed me how to check the meter for signs of leaks myself, which I really appreciated. They really went above and beyond. I would recommend them to anyone!
Description of Work: After receiving a crazy high water bill, I hired Crew Plumbing to inspect our pipes and crawl space to make sure we didn’t have a hidden leak.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Response from Crew Plumbing Air Electrical
Thank you again, [Member Name Removed], for the awesome reviews!!

James R.
12/2017
5.0
plumbing
  + -1 more
We saw immediate results and the pipe did drain on our initial tests. I believe this problem will rear its head again, but Kevin did everything that could be done in the meantime. Kevin and his receptionist, Erin were both polite and professional.
Description of Work: Our washing machine drain was clogged up and overflowing into the laundry room. After giving me advice on replacing the pipe, bc it is the original to the house and is showing signs of leaks and breaking down, I opted to try to patch the problem for now and Kevin augered the drain, then added some chemicals to break up as much build up as possible.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Crew Plumbing Air Electrical
Thank you so much!! We really appreciate the great review. Erin Crew Plumbing & Drain, LLC 803-995-9282

Catherine L.
06/2017
5.0
plumbing
  + -1 more
Making an appointment was very easy and their response time was very quick. The two employees who came were professional, polite and very efficient workers. I had a coupon for the garbage disposal replacement from Angie's list that beat the price of many other plumbing companies I called. I also thought the price for the other two jobs was reasonable. I definitely recommend this company.
Description of Work: Garbage disposal replacement Sink basket strainer replacement Cold water shut off valve for washing machine

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Daniel M.
06/2017
4.0
appliance repair
  + -1 more
They're pretty good. The price was good.
Description of Work: They fixed a water pipe.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Melba R.
06/2017
5.0
plumbing
  + -1 more
Thank you, Angie's List! Our experience with Crew Plumbing was excellent from start to finish. When we called, to schedule an appointment for an estimate, Erin answered the phone. She was very professional and personable. The gentlemen arrived on time for the estimate. Two days later they came back to do the job. It was a pleasure to have Kevin and Anthony working in our home. They were very professional. They both had great personalities and impeccable customer service skills. They answered questions, explained procedures and gave us options. It is a great feeling to know we now have a plumbing company available to assist us with our future plumbing needs. In addition to all of this we were given a 5% discount because we found them on Angie's list!
Description of Work: Replaced all cut off valves in bathrooms and kitchen (8). Replaced bib on outdoor faucet. Replaced kitchen faucet. Replaced plumbing under the kitchen sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Crew Plumbing Air Electrical
Thank you so much for the kind review! We really enjoyed working with you. Please let us know if there is anything else we can do:) Erin P.S. Thank you for reminding us about that meter key! I will have someone pick it up as soon as I can.

Geoff S.
06/2017
5.0
plumbing
  + -1 more
Kevin was on time, courteous and was in and out in less than an hour.
Description of Work: Replaced kitchen faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$139

Nicholas S.
05/2017
5.0
plumbing, water heater repair
  + 0 more
They were on time and were extremely professional. I had obtained several bids for the work and they were the best price. They were on time and I believe that they did an excellent job. I will hire them again.
Description of Work: I had my tankless water heater descaled.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Dennis W.
05/2017
5.0
electrician, heating & air conditioning/hvac, lighting, plumbing
  + 2 more
Excellent. I'd put Chris Sole at the top of my list for any project I needed completed in a totally professional manner.
Description of Work: Over the years we have used them for electric, plumbing, and HVAC.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joshua P.
05/2017
5.0
plumbing
  + -1 more
I tried to replace my tub drain and it ended up being corroded and falling apart with the lower part stuck in the drain shoe. Rather than risk damaging the pipes and ending up with a huge problem, I decided to call Crew Plumbing and boy am I glad I did. First, I called around 5:30pm on a Friday expecting to wait until Monday for a plumber to show up. They were at my house within an hour (!) and had the old drain removed and the new one installed 30 minutes later. Kevin and his apprentice (Anthony I think) were incredibly polite, professional, and efficient. Having tried several plumbers in the area previously with less than stellar results, this was a fantastic and surprising experience. I found my new go-to plumbing service.
Description of Work: Needed a corroded tub drain removed and a new one installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Richard B.
02/2017
5.0
plumbing, drain pipe
  + 0 more
Everything went perfectly and these guys were great for a number of reasons. Their pricing was competitive and they were very upfront and honest about what could be done to rectify the situation. I've had root damage and spent years doing my best to minimize the impact of the intrusion clearing it out periodically, but I knew replacement was inevitable given the location of the giant trees the idiot developer planted thirty years ago. Of course, my pipes had to become impenetrable over the Christmas holiday weekend - not exactly the ideal time of year to have a major plumbing issue and sewage coming out onto your lawn. Fortunately, the guys at Crew were able to get the job done right away even working into the night and coming back later on just to check and make sure everything was working well. A couple of months later and we couldn't be happier with our decision.
Description of Work: Main sewer line replacement: After thirty years, root penetration, and irreparable clogging it was time to have our sewer line replaced from the house to the city connection - under and around some large Bradford Pear trees no less.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,200

Seema A.
12/2016
5.0
plumbing, water heater repair
  + 0 more
Our house is under contract and during a home inspection, several issues came up but namely the water heater we installed one year ago didn't have the proper pitch on the relief line and was not up to code, even though it was installed by a licensed plumber. We had Crew Plumbing come out to look at this and all of the other issues. Crew was very thorough and gave us a quote that same day for repairs. We got on their schedule quickly and they showed up promptly and fixed the leak under the bathroom sink (replaced the cold water supply line and emergency shut off valve). The best part was that Kevin fixed the pitch on the water heater for no charge at all. This was extremely nice of him to do because they actually replaced the entire line for us and that normally would have cost several hundred dollars. Everyone with Crew was professional, polite and timely. We will definitely use them again and really can't thank Kevin enough for going the extra mile for us.
Description of Work: Leak in bathroom sink and add proper pitch to temp/relief line on water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$278

Salli-Denise S.
11/2016
5.0
plumbing
  + -1 more
Prompt, courteous, friendly, and considerate.
Description of Work: Replaced leaking dishwasher shut-off valve under kitchen sink.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$153.23

Chris L.
11/2016
5.0
plumbing
  + -1 more
Excellent- very well done and fast. Could not have been nicer.
Description of Work: Toilet replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$530

Judith N.
11/2016
5.0
plumbing, sewer cleaning, drain cleaning
  + 1 more
Everything was perfect. This is one of the best companies we have ever employed. They are friendly and pleasant but always professional. They always call us if they are running late. As long as they are around, which I hope is forever, I will never hire another plumber or electrician. They are the very best!
Description of Work: Clogged sewer line. Two showers that needed extensive repair. Replacement of dryer ductwork inside and under the house as well as new external vent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Helene P.
11/2016
5.0
plumbing
  + -1 more
The job went very well, Kevin was very punctual, knowledgeable, and professional. The job was completed smoothly, and the sink is continuing to function well. Crew Plumbing was a pleasure to work with!
Description of Work: Our bathroom sink had gone from a fast drip to a continuous stream. Kevin came and recommended a replacement faucet since the unit was old and it would probably cost the same to track down the needed parts as it would to just to replace it with a new unit. We purchased a new faucet, and Kevin and an assistant came back a few days later to install it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Salli-Denise S.
11/2016
4.0
plumbing
  + -1 more
Very prompt, courteous, friendly, and considerate. Work area was left clean and tidy. I do feel the electrical work meets code and will not fail.
Description of Work: (1) Replaced double rocker switch and GFCI double outlet; (2) replaced one 2-gang electrical wall box, double rocker switch, and GFCI double outlet; and (3) replaced one single gang electrical wall box and GFCI double outlet.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Daniel M.
10/2016
5.0
plumbing
  + -1 more
Fixed it without breaking the floor with a jackhammer. Isolated leak and rerouted water pipe through the attic. Nice job.
Description of Work: Water pipe leaking under slab foundation floor.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Tammy T.
10/2016
5.0
appliance repair, water heater repair, plumbing
  + 1 more
Kevin was prompt and very professional. He did a great job. Would definitely recommend Crew.
Description of Work: Connect water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kei B.
10/2016
5.0
heating & air conditioning/hvac
  + -1 more
My overall experience is great. I would definitely use them in the future.
Description of Work: I use Crew Plumbing, Heating & Air. They fixed my air conditioning control unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

Ernest H.
08/2016
5.0
plumbing
  + -1 more
The plumber that Crew Plumbing Heating and Air sent was extremely professional, knowledgeable and did a great job. I will definitely be using Crew again in the future.
Description of Work: The provider replaced my waste disposal that had begun to leak water.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$224

Courtney W.
08/2016
5.0
plumbing
  + -1 more
Great service, professional and friendly demeanor. Very satisfied.
Description of Work: Toilet tank rebuild: flush valve, spud, bolts

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Hiram L.
06/2016
1.0
electrician
  + -1 more
It did not go well, because they denied me an estimate to even do the project. The girl on the phone immediately stated that they were booked solid for the next three weeks and that they do not do estimates. What electrician will not do an estimate on a project (I'm finishing my basement).
Description of Work: I called this company to request an estimate to finish my basement and put in a theater room. I was called back immediately by a girl name Lexy who stated they are booked solid for the next three weeks and I asked her if that was for estimates. She said they do not do estimates because it depends on the technician. It's an odd way of doing business and it surprises me since they have such good reviews.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
5.0


Response from Crew Plumbing Air Electrical
We almost never respond to reviews, but we feel this F is completely unwarranted and it definitely hurts because we try so hard to provide a good service. I have spoken with this person myself and explained that we do offer free estimates, but that our electrical department is booked out for three weeks. I further explained that we were just unable to give him a free estimate on the exact day he wanted it. I was informed by this this person that we "deserved an F because we wasted his time." This customer spoke with the girl "Lexie" who answers the phone for less than a minute, I am not sure what we could have done differently. We do appreciate the A for responsiveness. If you read this and feel like there was anything we could have done differently please let us know and receive a $39.00 credit [Member Information Removed] your next service call. Thank you, Kevin

Contact information

3711 Monroe St, Columbia, SC 29205

http://www.callcrewplumbing.com/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Electrical,
Heating and Air Conditioning,
Lighting,
Water Heaters,
Drain Cleaning,
Ceiling Fans,
Appliance Repair,
Landscaping - Lighting,
Sewer Cleaning,
Drain Pipe Installation,
Natural Gas Lines

FAQ

Crew Plumbing Air Electrical is currently rated 4.9 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Crew Plumbing Air Electrical accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Crew Plumbing Air Electrical does not offer free project estimates.
No, Crew Plumbing Air Electrical does not offer eco-friendly accreditations.
No, Crew Plumbing Air Electrical does not offer a senior discount.
Yes, Crew Plumbing Air Electrical offers emergency services.
Yes, Crew Plumbing Air Electrical offers warranties.
Crew Plumbing Air Electrical offers the following services: Duct Work, Plumbing & Drain Cleaning, Drain Pipe Installation.
Appliance Repair, HVAC, Electrical.

Contact information

3711 Monroe St, Columbia, SC 29205

http://www.callcrewplumbing.com/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day