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About us
We specialize in handyman projects around your house. That list of things you've wanted done for a while! We charge by the "half day" and not by the item so make a huge list and We'll knock it out!
Business highlights
23 years of experience
Services we offer
Handyman.
Services we don't offer
Dog walking, hair cutting, stock market advice
Amenities
Free Estimates
Yes
Accepted Payment Methods
- Check
Our recent projects
- 1
Assorted photos uploaded by Craftsman On Call
Reviews
4.976 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 93% | ||
| 5% | ||
| 1% | ||
| 0% | ||
| 0% |
Filter reviews by service
Showing 26-50 of 76 reviews
Jerry F.
Apr 2015
unknown
Response from Craftsman On Call
"Hi there! I think you have us confused with someone else :-( we only work in Downtown Columbia, Shandon area. I am so sorry you had a poor experience with who ever worked for you! Thank you for writing an accurate review as this helps the reputable people stand above the rest :-) please find their company and let others know of your experiences. Wish you were here so we could help! Have a great day! -Craftsman On Call, Columbia's Handyman"
Britney C.
Apr 2015
McKinley responded quickly to my inquiry, was able to come out for 1/2 day within the week, and kept me in the loop for his arrival time. He requested pictures of what I needed done, so that he could come prepared. He worked quickly, stayed late, and was very professional. He also gave me ideas for further upgrades and was able to put me in contact with other experts in various fields (cabinet refinishing, outdoor electric, etc.). He ran electricity and installed a new garbage disposal, switched out kitchen faucet, hung 6 pictures for a wall collage, showed me how to switch out uplighting for outdoors, tacked siding on kitchen cabinet, and even stayed late to fix my little boy's ride on 4-wheeler. I could tell that he takes pride in his work and in his brand. I will definitely use him again.
Alana H.
Apr 2015
Work was outstanding. Attention paid to details and the extension into the hallway is seamless. Carpet and particle board had to be removed so that new flooring would be level with existing. Always on time, pleasant and easy to work with. Stayed within estimate and finished on time. I highly recommend this company.
David L.
Feb 2015
Fantastic! This was my best contractor experience since I've been in SC, and I have had many. Not only did he show up exactly when he said, the work was outstanding and it was completed that same day. McKinley showed up early (7am) at my request and worked until dark to get the job done - on top of that his commute was almost an hour! The job was expected to be fairly difficult for one person so he brought a helper to ensure the job got done on time - unbelievable! If there is something I think he can help me with in the future he'll be the first one I call. Thank you McKinley!
Rosa C.
Jan 2015
- I am new in town and I had no idea who to call to put together the IKEA furniture I had bought. He was very professional, came on time, worked very well, he cleaned up after he finished. I am usually picky about how I like things done and I have to say he did awesome! He put together 2 bookcases, an 8 drawer dresser and a desk, all $200. I though it was a reasonable price. If I need anything else done at home, I would call him again 100%.
Heidi M.
Jan 2015
McKinley could not be nicer! Even gave us a hand pulling out a spiral staircase. He's super fast and I plan to ask him to come back next week and do more!
Elizabeth H.
Aug 2014
I just didn’t have the time to get the service done. The provider was very cooperative and understanding.
Response from Craftsman On Call
"Thanks for the great review! If you need anything in the future don't hesitate to call. We updated our website so it looks better not only on the computer but now also on iPhones and Androids :) Have a great day!"
Lee M.
Jul 2014
I found another gentleman via Angies List and will use him for this job. Look for my review....
Response from Craftsman On Call
"I am so sorry I didn't respond from the angieslist message center! I have asked angieslist to allow those messages to get forwarded to our email address but it doesn't seem to be a possibility. I had not signed into the message center in a long time so I did miss a few messages, I apologize profusely! I do get the emails to [email protected] and phone calls (and texts) to 803-339-9649 immediately. Communication is big for us as that is a common complaint for many of those in construction. Feel free to try us again using our email or phone or even from the website: www.craftsmanoncallsc.com Again, I am so sorry, it was not intentional! :)"
Brian G.
Jun 2014
My experience with John has been very positive. He is always on time and on budget. He works hard to make sure the job is done right.
Response from Craftsman On Call
"Thanks for the kind words, it was a pleasure working with you, too! Look forward to future projects"
Gretchen S.
May 2014
unknown
Response from Craftsman On Call
"[Member name removed]! I am so sorry, I just saw this! John and I were out of town for a long time (different places) He is in Charlotte but I am here! (McKinley) Don't hesitate to call again :)"
Frieda W.
Mar 2014
Great, excellent workmanship, and very efficient.
Response from Craftsman On Call
"Thanks for the great review! I look forward to the next project :)"
Melissa B.
Mar 2014
This provider never bothered to answer my message to them. Even if the job is not something they could handle or they are too busy to take on a new job, it is extremely unprofessional to just ignore potential customers.
Response from Craftsman On Call
"[Members Name], I am so sorry about that! We have not gotten the messages send directly through angieslist website. We've asked repeatedly for messages to be forwarded to our business email (which is just a gmail account). That email pops instantly on our phones. Please forgive me for the lack of communication, it was not intentional! Feel free to contact us at either [email protected] or 803-339-9649 or even www.craftsmanoncallsc.com Again, I apologize for overlooking that message, believe me, if I saw it I would have contacted you immediately no matter what kind of job it was :) We are known for our good communication so there was a unusual reason we missed you! so, so sorry!!!!!"
Vernon R.
Feb 2014
The job took less than two hours. It was done well, neatly, and very professional. He was punctual and very professional. I will definitely use him again on my next project.
Response from Craftsman On Call
"Thanks for the wonderful response! It was a pleasure, don't hesitate to call. We have an updated website now: www.craftsmanoncallsc.com"
Tony N.
Dec 2013
Very happy with the job. Responsive, fast, efficient and good quality. Would definitely hire again if needed.
Response from Craftsman On Call
"thanks for the kind words, [Member name removed] look forward to future projects!"
Elizabeth S.
Dec 2013
I purchased a 'big deal'. In the beginning, trying to set a date for the work, the delays were mainly my fault. When I had all the supplies, I called to set a date. In all, four phone calls and one or two e-mails, with absolutely no response. It is as if they had fallen off the face of the earth. So I called Angie's list problem resolution line. Angie's List called Craftsman on Call, and they did not repsond to Angie's List. I got a refund and an alternate vendor. The resolution desk did a great job!!
Response from Craftsman On Call
"I am so sorry about the lack of communication, [members name], it was not characteristic of us at all! I was out of town for a while with a family emergency which is no excuse not to check the voicemails and emails while I was gone. So sorry! I'm SOOO glad angieslist helped out! It was my first time doing the big deal thing and then I was rushed out of town. Please forgive me. I'd love to make it up to you! We like to make people happy :)"
George H.
Dec 2013
Everything went very well and each item on my list was completed within the allotted time frame.
Response from Craftsman On Call
"Thanks for the kind words [members name], look forward to future projects!"
Ronnie A.
Dec 2013
I live in Charlotte North Carolina and contacted Craftsman On Call about doing work at my mothers house down there in Columbia South Carolina. Brian called me back the same day I left a voicemail, and we scheduled a time for him to go and take a look so he could provide an estimate on the work. After receiving the estimate and hearing that my mother, who is in her late 70s felt comfortable with Brian I scheduled a time for him to do the work. Brian showed up on the day and time in which he told me and he performed the work all in one day. Please note, that the house where the work was done was built in the 1950s and required him to climb into the attic and run new wiring to the new outlets, and crawl underneath the house to run the venting from the laundry room.
After Brian installed the dryer venting, he installed the new dryer that I had Lowes deliver. I personally have not seen the work yet but my mother is very happy and she was very happy with Brian and the work he did.
I would definitely recommend Brian and will use him again in the future.
After Brian installed the dryer venting, he installed the new dryer that I had Lowes deliver. I personally have not seen the work yet but my mother is very happy and she was very happy with Brian and the work he did.
I would definitely recommend Brian and will use him again in the future.
Response from Craftsman On Call
"It was a pleasure working for your mother, [members name]! One thing we pride ourselves on is being TRUSTWORTHY in your home. There are many construction folks homeowners don't feel comfortable having them in their home, let alone with their mother! Please let us know if we can help in any other projects. www.craftsmanoncallsc.com"
Debra G.
Oct 2013
It was an excellent experience. They arrived early, got straight to work and didn't take a break to go get parts. He came prepared to do the work and cleaned up after himself as well.
Response from Craftsman On Call
"It was a pleasure working with you Debra! Look forward to the next projects!"
Shirley S.
Oct 2013
It went well. They came out the day after I bought it. John Stanley came with his technician came and did the 8 hours of work. I was very pleased with them. I would recommend them. They realized they were going to be late to our appointment, so they called ahead to let me know, which I appreciated.
Response from Craftsman On Call
"We enjoyed meeting you! And glad everything was to your satisfaction :) We do try to make it on time, but rest assured, if we are running late, we will let you know when to expect us! look forward to more projects in the future!"
Craig M.
Oct 2013
Indeed great! They were just very friendly, outgoing and willing to do whatever. We ran into a couple of road blocks so I had to get into the store and pick up a couple of more pieces and merchandise. Those things weren't exactly working out but other than that everything was great. I had all the materials here so they were just doing labor.
Response from Craftsman On Call
"We had a great experience with you as well, i think everything turned out ok? maybe a phone transcription-typo, but we are looking forward to helping out again soon!"
Nancy C.
Sep 2013
John Stanley set up the appointment for 9:30 -10:00 but he actually arrived at 9:00 which is a first for me. Most workers in my experience have arrived late. He asked what I needed done and what my priorities were. I gave him a rundown and showed him where my supplies were and he got to work. John worked for eight straight hours without stopping. He asked when there were decisions that I needed to make, but otherwise knew what he was doing. If he ran into a problem, he creatively solved it. He cleaned up behind himself leaving me to put knick knacks back in place. Everything looks great and John was personable and professional. I definitely will hire him again.
Response from Craftsman On Call
"what a great thing to say, much appreciated! i do try to get to folks on time and give them every bit of time they are expecting :) loved working with you and look forward to another list!"
Frances J.
Jul 2013
I never heard back from him after he left.
Response from Craftsman On Call
"I am so sorry you didn't get the estimate! Most people ask us to email or call them with the estimate (and some just ask us when we can schedule to do the work and just let them know what it will cost the day we get there, trusting us based on our reviews and their need to get it done right and quickly). We don't often get asked to send out an estimate by postal mail and it tends to get lost and adds a good bit of time between initially seeing the project, getting numbers in front of them, and then hearing back and scheduling a time. Usually email or calling is quicker and more reliable. In this case she wanted the estimate mailed to her and we sent it by postal service but she didn't get it. Unfortunately we never heard that she didn't get it (until seeing a bad review appear on our Angieslist, which is frustrating because this is permenant) If she didn't get it within a reasonable time, 3-4 days or a week, we would have liked her to call us and ask, "hey did you get that estimate in the mail?" and we could have let her know it should have gotten there and that we would resend one or let her know the price over the phone (while also sending out a new copy) We never intend to miscommunicate. Please, Please, Please before writing a bad review let us make it right to you. If you asked us the mail something, call us to see if we forgot to send it or if it got lost in the mail. Such a simple solution, but it keeps bad reviews from permanently tainting good companies who have a good track record. By the way, we called her when we saw this happened and have resent the estimate. It could have been taken care of a while ago. Hopefully (if she wants us to do the work) a good review will come out of this! :)"
Sandra F.
Jul 2013
unknown
Response from Craftsman On Call
"I appologize for taking a while to get back with her about the window! We just talked on the phone and I did find what will work and am scheduled to install it next week! I have been so busy with handyman project, but it's no excuse for taking longer than I should have. I'm grateful for her wonderful review just before this one of the large project I did for her, and am glad to finally take care of her on this other project. Repeat customers are the best! She seems happy and taken care of, I hope to regain her trust. You never want to hear "Don't trust him or her" and our goal is to never have that said of us!"
Sandra F.
May 2013
Verybwell. Repairs were spread over several days.
Response from Craftsman On Call
"It was a pleasure working with her! Hope to do many more projects for her in the future!"
Sherry K.
Apr 2013
Great, could not ask for a more, professional and smart electrician.
Licensing
Insured
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FAQ
Craftsman On Call is currently rated 4.9 overall out of 5.
Craftsman On Call accepts the following forms of payment: Check
Yes, Craftsman On Call offers free project estimates.
No, Craftsman On Call does not offer eco-friendly accreditations.
No, Craftsman On Call does not offer a senior discount.
No, Craftsman On Call does not offer emergency services.
No, Craftsman On Call does not offer warranties.
Craftsman On Call offers the following services: Handyman.
Dog walking, hair cutting, stock market advice