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Craftsman On Call

Handyman Services, Electrical, Doors,

About us

We specialize in handyman projects around your house. That list of things you've wanted done for a while! We charge by the "half day" and not by the item so make a huge list and We'll knock it out!

Business highlights

23 years of trusted experience

Services we offer

Handyman.

Services we don't offer

Dog walking, hair cutting, stock market advice

Amenities

Free Estimates
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

4.895 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
5%
3
2%
2
3%
1
12%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.7
punctuality
4.8
Showing 26-50 of 95 reviews

Frieda W.
03/2014
5.0
doors, handyman service
  + 0 more
Great, excellent workmanship, and very efficient.
Description of Work: Add an inside door, frame it, and finish it; pick up and deliver purchased furniture and move heavy furniture that haas to be disassemble and reassembled.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Response from Craftsman On Call
Thanks for the great review! I look forward to the next project :)

Melissa B.
03/2014
1.0
handyman service
  + -1 more
This provider never bothered to answer my message to them. Even if the job is not something they could handle or they are too busy to take on a new job, it is extremely unprofessional to just ignore potential customers.
Description of Work: Absolutely nothing!

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from Craftsman On Call
[Members Name], I am so sorry about that! We have not gotten the messages send directly through angieslist website. We've asked repeatedly for messages to be forwarded to our business email (which is just a gmail account). That email pops instantly on our phones. Please forgive me for the lack of communication, it was not intentional! Feel free to contact us at either craftsmanoncall@gmail.com or 803-339-9649 or even www.craftsmanoncallsc.com Again, I apologize for overlooking that message, believe me, if I saw it I would have contacted you immediately no matter what kind of job it was :) We are known for our good communication so there was a unusual reason we missed you! so, so sorry!!!!!

Vernon R.
02/2014
5.0
handyman service
  + -1 more
The job took less than two hours. It was done well, neatly, and very professional. He was punctual and very professional. I will definitely use him again on my next project.
Description of Work: Brian installed TWO overhead garage storage racks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Craftsman On Call
Thanks for the wonderful response! It was a pleasure, don't hesitate to call. We have an updated website now: www.craftsmanoncallsc.com

tony N.
12/2013
5.0
handyman service
  + -1 more
Very happy with the job. Responsive, fast, efficient and good quality. Would definitely hire again if needed.
Description of Work: Installed a breaker box for house addition.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Craftsman On Call
thanks for the kind words, [Member name removed] look forward to future projects!

Elizabeth S.
12/2013
1.0
handyman service
  + -1 more
I purchased a 'big deal'. In the beginning, trying to set a date for the work, the delays were mainly my fault. When I had all the supplies, I called to set a date. In all, four phone calls and one or two e-mails, with absolutely no response. It is as if they had fallen off the face of the earth. So I called Angie's list problem resolution line. Angie's List called Craftsman on Call, and they did not repsond to Angie's List. I got a refund and an alternate vendor. The resolution desk did a great job!!
Description of Work: Nothing.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0

$299

Response from Craftsman On Call
I am so sorry about the lack of communication, [members name], it was not characteristic of us at all! I was out of town for a while with a family emergency which is no excuse not to check the voicemails and emails while I was gone. So sorry! I'm SOOO glad angieslist helped out! It was my first time doing the big deal thing and then I was rushed out of town. Please forgive me. I'd love to make it up to you! We like to make people happy :)

George H.
12/2013
5.0
handyman service, masonry, plumbing, tree service, contractors
  + 3 more
Everything went very well and each item on my list was completed within the allotted time frame.
Description of Work: Removed & replaced garbage disposal. Removed & replaced exterior flood light fixture. Cleaned exterior woodwork on roof overhang. Added mortar between a row of bricks above window. Cut dead limbs from 2 trees & loaded into cart. Removed old tv antenna from chimney.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$299

Response from Craftsman On Call
Thanks for the kind words [members name], look forward to future projects!

Ronnie A.
12/2013
5.0
electrician, handyman service
  + 0 more
I live in Charlotte North Carolina and contacted Craftsman On Call about doing work at my mothers house down there in Columbia South Carolina. Brian called me back the same day I left a voicemail, and we scheduled a time for him to go and take a look so he could provide an estimate on the work. After receiving the estimate and hearing that my mother, who is in her late 70s felt comfortable with Brian I scheduled a time for him to do the work. Brian showed up on the day and time in which he told me and he performed the work all in one day. Please note, that the house where the work was done was built in the 1950s and required him to climb into the attic and run new wiring to the new outlets, and crawl underneath the house to run the venting from the laundry room. After Brian installed the dryer venting, he installed the new dryer that I had Lowes deliver. I personally have not seen the work yet but my mother is very happy and she was very happy with Brian and the work he did. I would definitely recommend Brian and will use him again in the future.
Description of Work: Brian installed five new outlets, an over the range microwave, and installed a new dryer vent from the laundry room to the outside.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Response from Craftsman On Call
It was a pleasure working for your mother, [members name]! One thing we pride ourselves on is being TRUSTWORTHY in your home. There are many construction folks homeowners don't feel comfortable having them in their home, let alone with their mother! Please let us know if we can help in any other projects. www.craftsmanoncallsc.com

Debra G.
10/2013
5.0
ceiling fans, chimney caps, electrician, picture framing, woodworking
  + 3 more
It was an excellent experience. They arrived early, got straight to work and didn't take a break to go get parts. He came prepared to do the work and cleaned up after himself as well.
Description of Work: They replaced trim on a brick out building outside of our house due to squirrels. They also replaced our chimney cap, stove exhaust fan, put up a fan in one of our bedrooms and installed an electrical outlet in one of the bathrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Craftsman On Call
It was a pleasure working with you Debra! Look forward to the next projects!

Shirley S.
10/2013
5.0
electrician, handyman service
  + 0 more
It went well. They came out the day after I bought it. John Stanley came with his technician came and did the 8 hours of work. I was very pleased with them. I would recommend them. They realized they were going to be late to our appointment, so they called ahead to let me know, which I appreciated.
Description of Work: $299 for Handyman Services for a day. It was a Big Deal. They put in a new switch for a ceiling fan, and moved a ceiling fan to a different room. They also caulked a window in my sun-room, as well as painting some wicker furniture.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$299

Response from Craftsman On Call
We enjoyed meeting you! And glad everything was to your satisfaction :) We do try to make it on time, but rest assured, if we are running late, we will let you know when to expect us! look forward to more projects in the future!

Craig M.
10/2013
5.0
handyman service
  + -1 more
Indeed great! They were just very friendly, outgoing and willing to do whatever. We ran into a couple of road blocks so I had to get into the store and pick up a couple of more pieces and merchandise. Those things weren't exactly working out but other than that everything was great. I had all the materials here so they were just doing labor.
Description of Work: I purchased a big deal for Craftsman On Call, they replaced a post on my front porch that had rotted out and needed to be replaced and installed a wall mounted ironing board for me and they did a wonderful job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$299

Response from Craftsman On Call
We had a great experience with you as well, i think everything turned out ok? maybe a phone transcription-typo, but we are looking forward to helping out again soon!

Nancy C.
09/2013
5.0
handyman service
  + -1 more
John Stanley set up the appointment for 9:30 -10:00 but he actually arrived at 9:00 which is a first for me. Most workers in my experience have arrived late. He asked what I needed done and what my priorities were. I gave him a rundown and showed him where my supplies were and he got to work. John worked for eight straight hours without stopping. He asked when there were decisions that I needed to make, but otherwise knew what he was doing. If he ran into a problem, he creatively solved it. He cleaned up behind himself leaving me to put knick knacks back in place. Everything looks great and John was personable and professional. I definitely will hire him again.
Description of Work: Hung window shades and blinds, installed a ceiling fan and light, stained and installed wooden folding doors for a closet, repaired the doorbell, took a large TV off the wall so I can take it for repair, and repaired the garbage disposal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$299

Response from Craftsman On Call
what a great thing to say, much appreciated! i do try to get to folks on time and give them every bit of time they are expecting :) loved working with you and look forward to another list!

Frances J.
07/2013
2.0
roofing, skylights
  + 0 more
I never heard back from him after he left.
Description of Work: I had them out for an estimate to fix a leak around my skylight.

Rating CategoryRating out of 5
responsiveness
2.0
punctuality
2.0


Response from Craftsman On Call
I am so sorry you didn't get the estimate! Most people ask us to email or call them with the estimate (and some just ask us when we can schedule to do the work and just let them know what it will cost the day we get there, trusting us based on our reviews and their need to get it done right and quickly). We don't often get asked to send out an estimate by postal mail and it tends to get lost and adds a good bit of time between initially seeing the project, getting numbers in front of them, and then hearing back and scheduling a time. Usually email or calling is quicker and more reliable. In this case she wanted the estimate mailed to her and we sent it by postal service but she didn't get it. Unfortunately we never heard that she didn't get it (until seeing a bad review appear on our Angieslist, which is frustrating because this is permenant) If she didn't get it within a reasonable time, 3-4 days or a week, we would have liked her to call us and ask, "hey did you get that estimate in the mail?" and we could have let her know it should have gotten there and that we would resend one or let her know the price over the phone (while also sending out a new copy) We never intend to miscommunicate. Please, Please, Please before writing a bad review let us make it right to you. If you asked us the mail something, call us to see if we forgot to send it or if it got lost in the mail. Such a simple solution, but it keeps bad reviews from permanently tainting good companies who have a good track record. By the way, we called her when we saw this happened and have resent the estimate. It could have been taken care of a while ago. Hopefully (if she wants us to do the work) a good review will come out of this! :)

Sandra F.
05/2013
5.0
handyman service
  + -1 more
Verybwell. Repairs were spread over several days.
Description of Work: Install new bathroom floor tile, new cabinet and sink and faucet, new hardware, new toilet. Also replace upper 1/2 of window which was fogged, replace outside vents in crawl (x3), replace outside faucet, repair gate with new latch, replace bolts on treadmill .

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$2,300

Response from Craftsman On Call
It was a pleasure working with her! Hope to do many more projects for her in the future!

Sherry K.
04/2013
5.0
handyman service
  + -1 more
Great, could not ask for a more, professional and smart electrician.
Description of Work: I had Chris replace 3 exterior lights on the house, the lights were replaced in the time estimated to complete work. Chris arrived on time and went straight to work and continued until finished without any problem, cleaning up after himself.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Christina K.
03/2013
1.0
handyman service
  + -1 more
They never called to schedule.
Description of Work: I called and left a message. Ron called me back the next day and told me that he would pass my name and number on to his electrician. Dickie (electrician) called on the 20th and I went over the work that I needed to be done. He was working on a big project and I told him that I was not in a big hurry (my job was a couple of hours) but would like to get the work done in the next couple of weeks. He said he would call the following week and should be able to get to it then. I waited and he never called back. I called Dickie on 3/5/2013 and he said he would call me later in the week to schedule for that week. Never heard anything. I have since contacted another Handyman service and they have been terrific!

Rating CategoryRating out of 5
responsiveness
1.0


Response from Craftsman On Call
I apologize for his not calling you back! That is unacceptable! I wish that we were not judged by others unaccountability but when we recommend them it is certainly our fault, and for that I am sorry! We try to take care of all the items we are asked to do and if one of the items is best suited for an electrician (from a safety standpoint, ext.) We will try to at least take care of you and recommend someone we trust. I didn't realize he would not call you back! If I had known I would have sent you another trusted electrician and called the first person to let them know they dropped the ball! At least give us the chance to make things right and then review how we did :) our goal is always to take care of customers and leave them satisfied with the Person, Price, and Job that was done. Thank You for letting us help in the future!

Ann F.
02/2013
5.0
handyman service, lighting
  + 0 more
I placed a call to Craftsman on Call & 2 days later received a call back from Ron Callahan. We set up for him to come over to view my to-do list. Ron is very respectful and friendly. He looked things over - even stopping to work on my panel folding door AND helping take down my bathroom fan cover for me to clean. Ron came by Wednesday, Feb. 13 to start work on my list. He repaired a light in my garage that had been out for about 3 years! I had started to look at repairing it & quit when I realized it was beyond my experience. Ron also repaired my two garden gates. I have a non-functioning attic fan & he advised me he could fix/replace it but since I will be getting a new roof then incorporate a venting system into that - thus cutting him out of extra$$ I am so glad to have someone I can count on for future projects. I have plenty more for him to do and will be calling him again. He emailed me a list of the jobs with the costs so I know ahead what I'm looking at. I chose Craftsman on Call because of the glowing reports on Ron's service & they kudos are well deserved.
Description of Work: Repair 2 garden gates & rewire/install new garage shop lights

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

LouAnne G.
12/2012
5.0
handyman service
  + -1 more
Overall very satisfied with the work completed on my house. On the inital visit for the estimate for my list of projects, Ron repaired the tile ceiling in my den. He sent me a written estimate for the various projects a couple of days later. Due to my busy schedule Ron made a few visit to complete all the work. Ron and Laryy came out in early October to tear out the linoleum in my entire kitchen and carport entry area. They arrived as scheduled were very nice and professional. They had to move my major appliances since I was unable and level two areas of my floor in order tor the new floor to be laid. The job turned out to be more than estimated but Ron kept to his estimated price for the job. They cleaned up and hauled off all the trash for me. On the next visit a couple of weeks later Larry arrived as scheduled to pressure wash my carport, front porch, and the wrought iron colums for both. During the process Larry went ahead and washed the gutters and windows across the front of the house. Also Larry repaired several holes in my drywall/plaster. In mid November Ron came out to install the water line for the icemaker which was completed quickly but during the installation he discovered a problem with my drain pipe under the house. He did a temporary fix so that I could contact the company that replaced my pipe a year earlier. Because I was unable to come to an agreement with the company for the repair I contacted Ron back to make the repairs for me. My house has a combination of PVC and cast iron pipes. Ron.didn't think he would need to cut the cast iron to complete the repairs but did. He arranged to come out that Saturday to complete the repairs. I had one last project on the list for him that we decided to hold over until next year since we were getting into the holiday season. I found Ron to be fair, friendly, and honest. I look forward to working with Ron and crew on my doors and waiting on an estimate for another project I hope to complete in the early part of next year.
Description of Work: Repairs done to my house included fixing tile celing in den, pressure wash carport and front porch, patch several drywall holes, tore out linoleum in entire kitchen and entry area, fix drain pipe, and installed water line for icemaker

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Melissa T.
11/2012
1.0
handyman service
  + -1 more
Called, they called me back said they would call me with a date. Never heard from them again.
Description of Work: Never called to set up time./

Rating CategoryRating out of 5
responsiveness
1.0


Response from Craftsman On Call
I am so sorry! I remember talking with you the first time and then clearly remember forgetting to set a date to look! I apologize! I had huge number of calls as the holiday season ended and I tried to stay on top of it all but it's still just me not only doing the work but being my own secretary! :) I am getting better but this time I made a mistake! If you haven't heard from me it's not that I don't like you or I don't want to help, it's purely because I'm human and my hand-scratched note probably fell beside my seat while I chowed down on Chick Fil A's number 1 meal! If you haven't heard from me please call me back to see what my problem is! I guarantee you I will make it right! Give me the benefit of the doubt once before writing me a review, and if I don't come through, definitely review my actions, it keeps us all accountable!

Kim D.
11/2012
5.0
handyman service
  + -1 more
Rob is very prompt, attentive to detail, and committed to provide outstanding value for the money. I highly recommend him.
Description of Work: We hired Rob to repair a window damaged by a storm. He was at our house within an hour of getting our request. His quote was very reasonable and very high quality. he replaced the screen and storm window in addition to repairing the window itself. We were so pleased with the work that we hired him for additional work a month later. We have the next project we want to hire Rob for picked out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Beth M.
11/2012
5.0
handyman service
  + -1 more
Excellent work, friendly staff, very professional.
Description of Work: Repaired railing on front entrance, installed new attic pull-down door, repaired ceiling and water leak in upstairs master bath room

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Kris M.
10/2012
5.0
hardscaping, tree service
  + 0 more
Everything was great. The job turned out to be bigger than they thought, but they stuck to their estimate and did a good job.
Description of Work: They moved my shed and cut some limbs from trees.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Response from Craftsman On Call
thanks for the review! we enjoyed working with you and hope you'll call us back when you need something else done :) have an awesome day!

Jane K.
10/2012
5.0
handyman service
  + -1 more
It went very well. There were a few places in the bathroom and that had to painted again. They came and did it right away.
Description of Work: My master bathroom was painted with bath paint which was an upgrade from contractor paint that rubs off. I also had them put ceramic tile on the area above my kitchen sink and they did a great job.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Response from Craftsman On Call
Thank you for letting us prove ourselves to you again! It was a pleasure!

susan P.
10/2012
1.0
handyman service
  + -1 more
there was no response from this company
Description of Work: I emailed the company with specifics of what I needed and did not receive a response. Five days later I called, left a voice mail asking for a return phone call and referring to previous email. Phone call was not returned. No email response, no return phone call.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from Craftsman On Call
I am so sorry! This past week has been a busy one! and I had your list in my email inbox and kept meaning to go over it! The best I can say is it fell through the crack this time and was under 30 emails within a few days (and I'm not an email person, I still have the flip phone that gets no email). I have no excuse, but am most comfortable meeting a customer to go through a paper list at their home (call me ole fashion). So in this case, I was leary of trying to price a list from just an email knowing I would call to see the house in person, and just didn't call until yesterday (before even knowing about this review) It's unfortunate to get this review posted yesterday because yesterday I scheduled a time to meet her today at 5pm. I just checked my email today and saw the review! I AM GLAD this review is here 'cause it will keep me accountable to make certain I get better at emails. And since I'm meeting her today and hopefully will have the opportunity to prove our value and quality, I look forward to, hopefully, an update review on us from here forward! :) P.S. She was very nice on the phone, and look forward to meeting her in person!

Fred L.
09/2012
5.0
handyman service
  + -1 more
Went very well. Mr. Callahan was professional, polite, honest and altogether a pleasure to work with.
Description of Work: Remodeled bathroom including tiling the floor, installing new vanity and a complete set of new plumbing and fixtures.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$2,000

Response from Craftsman On Call
I enjoyed working for you! The bathroom did turn out great. You have great taste. It really does look good. Look forward to working for you again!

Summer R.
09/2012
5.0
electrician, handyman service, woodworking
  + 1 more
Ron called back immediately to ask what I needed completed and we scheduled a time to meet at the house to get an estimate; while he and Larry were there they fixed several items that were on the list and took inventory of the remaining items to come back to finish up. They came back a week later (due to my schedule) and completed everything on my list. They were professional, polite and the work was excellent. I would definitely recommend his services again and will call then next time I have a project!
Description of Work: Several "honey do's" were completed....replacing 2 light switches, a doorbell, hanging 12 pictures, changing an attic access, replacing rotten door jams and covering in metal, and fixing a door that was sticking and wouldn't shut.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Contact information

709 Woodrow St 118, Columbia, SC 29205


Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Handyman Services,
Electrical,
Doors,
Unfinished Carpentry,
Finished Carpentry and Woodworking,
Lighting,
Exterior Painting,
Windows,
Drywall,
Roofing,
Hardwood Flooring Sales and Installation,
Plumbing

FAQ

Craftsman On Call is currently rated 4.8 overall out of 5.
Craftsman On Call accepts the following forms of payment: Check
Yes, Craftsman On Call offers free project estimates.
No, Craftsman On Call does not offer eco-friendly accreditations.
No, Craftsman On Call does not offer a senior discount.
No, Craftsman On Call does not offer emergency services.
No, Craftsman On Call does not offer warranties.
Craftsman On Call offers the following services: Handyman.
Dog walking, hair cutting, stock market advice

Contact information

709 Woodrow St 118, Columbia, SC 29205