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CC - Remodeling & Flooring

Ceramic Tile, Kitchen and Bath Remodeling, Flooring Sales and Installation,

About us

Tile

Business highlights

15 years of trusted experience
Emergency Services Offered

Services we offer

Tile

Services we don't offer

Everything Else

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes

Photos of past projects

Reviews

4.615 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
13%
3
0%
2
0%
1
7%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.5
responsiveness
4.8
punctuality
4.7
Showing 1-15 of 15 reviews

Ida M.
04/2014
4.0
ceramic tile
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0


Deishy M.
08/2013
5.0
ceramic tile, flooring contractor
  + 0 more
I first met Scott with this company when he was doing my parents home and my mom was raving about his work. Later on, he had done one of their friends homes as well remodeling their kitchen. Well, when I noticed the bottom of my shower cracked I knew exactly who to call and was pleased with him as well! He is able to take an idea and expand on it making it better than my original one. He is an artist when it comes to his work. He was able to save me some money by getting me a deal on a certain type of tile and allowing me to upgrade from the pre fab type stuff I already had in my house. I am soo planning on a major project to my kitchen soon and will be calling on this company again.
Description of Work: Fixed a leaking shower pan saving me from having even more major repairs to my home from the water damage and replaced the flooring in my guest bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

James W.
07/2013
5.0
ceramic tile, remodeling
  + 0 more
Scott and team were referred to me by Crew Heating, Air, Electrical, & Plumbing LLC. They throughly reviewed the remodeling potential in our home, which helped us make our utlimate decision.
Description of Work: Quoted remodeling our home.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$29,000

Tammy B.
06/2013
4.0
ceramic tile
  + -1 more
CC recommended Scott/April for our shower remodel. They came out and did the measurements and talked about options. I liked Scott's ideas -- he is definitely a creative thinker. However, it took a bit to get them to reconnect with me to give me the results of their estimate. I wasn't even sure they wanted the job because of their proximity to me. Once I was able to speak to them, they assured me they would send the esimate and apologized for the delay. By that time I had found another contractor to come out and provide an estimate, who also had good ideas. This one contractor seemed more interested in the job and gave an estimate that was a little lower, except it included the schluter waterproofing system. Scott and April were very helpful and kind, and they later contacted me via email after they hadn't heard back from me in a couple week's time to see if I was still interested in their services so they could plan their own jobs. I explained that I had chosen someone else, but did want to keep their contact info nearby because I had additional bathrooms needing remodeling in the very near future. I did like CC and the contractors they sent out -- I would just recommend them improving on their responsiveness. I would definitely recommend giving them consideration for shower remodeling.
Description of Work: The contractors came out and provided an estimate for remodeling the master bathroom shower.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$2,000

Patricia M.
03/2013
5.0
ceramic tile
  + -1 more
Scott Buff is a very talented person. He has great ideas about remodeling homes. He just has a eye for helping you make the right decisions about what materials to use and the color schemes. He is very trust worthy in what he says he will do and his prices are very competitive. You know old saying "You pay for what you get". The workmanship is beautiful. I can't begin to tell you all the compliments that I have had on all the remodeling that has been done to my house. The first thing people ask me is, who did the work because they did a great job. It makes me feel proud to know I chose such a wonderful company to represent me. I am thinking about getting my greatroom painted. Guess who will do it? Cultured creations.
Description of Work: Cultured Creations came several years ago and remodeled my kitchen with stone back splashes and marbel counter tops. They also painted the walls and cabinets. They also put in hardwood floors in my kitchen, great room, foyer and hall. Tore out an existing wall and made a stone column and a bar to eat at. Last year they remodeled my master bedroom and bath and guest bathroom with travertine on the floors and walls. Also put in new vantities. Painted the rooms also.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Siu L.
12/2012
1.0
ceramic tile, home remodeling
  + 0 more
Overpriced and deceptive, two words summarize my experience with Cultured Creations. 1. About an estimated 200 sq.ft. of kitchen floor area was agreed to be included in the work, but it turned out that only about 110 sq.ft. of floor area was completed, coming out to be more than $13 per sq.ft., way above the national average price of $4.5-$7.5 per sq.ft. (see Housing Flipper Helper's cost estimates). 2. The work was extremely basic and inadequate, no rectified tiles, no wall tiling, no trimming, no sealing, no furnitures to move, and the original floor covering is only vinyl, removal of which is next to a piece of cake. I was even asked to do the follow-up tile gap sealing myself. 3. When confronted with the discrepancy between estimated and actually completed areas, I was eventuallly told (only several days later) that they forgot to tell me that they still have some remaining work hour allowance for me. But I questioned the amount of completed area right at the end of their work, and they didn't say anything then. Clearly they didn't intend to come back to do any more work, otherwise they won't ask me to do the sealing for the gaps between tiles. 4. They brought in an experienced kid who would only work for them for the summer, and fully counted the work hours of that kid as part of the allowed 30 hours of work (Angie's List Big Deal). 5. They were rude and defensive when confronted with the inadequate work area, and even accused me of being hostile and accusational. 6. In fact, prior to the tile work, I had asked them to install two sliding patio doors. They quoted a price that turned out to almost twice that of a Lowe's in-house contractor that I later hired. They were never apologetic about their grossly inflated prices. Very disappointed overall.
Description of Work: Flooring (Ceramic Tiles) for the kitchen area, via Angie's List Big Deal offer.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0

$1,500

Response from CC - Remodeling & Flooring
First off, we dealt with a communication barrier. Secondly, Member bid on a Big Deal for 40 hours, not pricing hourly. We fulfilled all of his hours and even went over!! We wanted him to get the most out of his hours, which is why we told him to get Lowe's to quote his patio doors, since he specifically mentioned we were "in competition" with them, and perhaps this was not the best use of his hours from us. Turned out we were right, and he admitted as much! Member was in fact, hostile and accusational, considering he is posting a false and nasty report months and months after the work was completed! We completed all his work and he had no complaints. All of our help was qualified and "the kid" he spoke of was an adult, whome he SPECIFICALLY requested return to complete reamining hours. I cannot even begin to understand why he is doing this and will no longer justify it. Our A reports and our super service award should speak for themselves.

Jacqueline C.
11/2012
5.0
ceramic tile, hardwood floor, home remodeling
  + 1 more
Overall the service was great and I would and will recommend Cultured Creation to others.
Description of Work: Cultured Creations started my project of re-tiling my kitchen in August on the 18th and did not complete the project until the beginning of Nov 2012. The reason for the delay was due to the tile company I dealt with. They didn’t get my tile back to me in a timely manner. My second project of installing my hardwood flooring started on Sept 1st and was completed in a timely manner. The third project of re-modeling my shower started at the end of Sept and ended Nov 10th to my satisfaction. Cultured Creations was very professional and friendly. What impressed me most was that Cultured Creations continuously cleaned to ensure customer satisfaction and I would recommend them to others.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Deborah D.
11/2012
5.0
ceramic tile, home remodeling
  + 0 more
I did not go with them because I had a recommendation from people I trusted for someone else. The experience was very good.
Description of Work: I got a quote from Cultured Creations-Tile & Remodeling for bathroom wall tiling.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Jacqueline C.
08/2012
5.0
ceramic tile
  + -1 more
Overall, everything went very well. The members of the Culture Creations were great. Due to the dust from the removal of the old tile, someone was constantly cleaning, which was great. They consistently friendly, professional and helpful through out the project. Due to the wonderful experience I have had with the Culture Creations members, I will and have recommended Culture Creations to my friends and I have spoken of 2 additional projects with Culture Creations for completion.
Description of Work: I contacted Culture Creations and spoke with Scot, where an appointment was made for estimation for tile installation for my kitchen. Scot was prompt, professional and friendly. Scot gave me a fair price for the installation and time frame for completion. Due to additional requests by owner the project was not completed (waiting for additional supplies), however, what was completed looks wonderful and am very satisfied so far. The project is schedule for completion on the 28th of August, 2012.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,250

Response from CC - Remodeling & Flooring
Member has been a pleasure to work for! What started out as replacing a backsplash has turned into bamboo floors and redoing a bathroom as well. We will be sad when we're finished. You couldn't ask for a more agreeable customer and just a nicer person. Thank you Member!

Susan G.
07/2012
5.0
ceramic tile
  + -1 more
They came out to give us an estimate. They were very professional and helpful. We decided to have the floors done in hardwood instead of in tile. They would have been reasonably priced. We felt good about them.
Description of Work: They came out to give us an estimate. They were very professional and helpful. We decided to have the floors done in hardwood instead of in tile.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

mariah L.
06/2012
5.0
ceramic tile
  + -1 more
Scott is amazing; I wanted to do something different w/ sea glass that was mine and had some colored 1x1 glass tiles as well. I had a plan for how I was going to use them which he thought was cool on his first visit to give me an estimate but in the end, we ditched that plan all together b/c he thought of such a neat idea, he is very creative and thinks outside the box but wants you to get what YOU want in the end. It turned out amazing and is totally one of kind; on the last day, his fiancee, who is super nice as well, came with him and cleaned not only their mess but left the kitchen literally spotless. Going to do bathroom and hearth now just b/c I know he will do something cool there too. Let me help do the seaglass as well which was awesome.Another note: Tile Center on Two Notch stocks far more stuff than any of the other stores I went to and is priced reasonably. Other stores were at least 4 day lead time, some a week.
Description of Work: Primarily subway tile in the kitchen area which required some odd angles and cuts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from CC - Remodeling & Flooring
Member is pretty amazing herself. Very creative. First class customer with an eye for design. At the end of the day, we want our customers to be happy with what they have and we are so glad you do, and glad we met you!

Phyllis D.
06/2012
5.0
ceramic tile, flooring contractor
  + 0 more
It went very well. Very professional, cleaned up after job was done. Will definitely use him again.
Description of Work: Installed tile in hall bath. Removed old vinyl, replaced rotted wood flooring and set new toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Response from CC - Remodeling & Flooring
Thanks so much, it was truly a pleasure and we hope to do more work for you in the future!

Danielle D.
04/2012
5.0
ceramic tile
  + -1 more
Overall I was quite pleased with Scott's work and his professionalism. He did a very neat and clean job with my kitchen backsplash. I feel like he gave me a good price and gave me options while considering my budget. I would definitely use him again and recommend him to others.
Description of Work: Kitchen Backsplash

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$325

Guy P.
03/2012
5.0
decks
  + -1 more
Everything went very well. no complaints.
Description of Work: Scott replaced the T & G front porch on my 100+ year old home. He did a great job. I provided materials, after his counsel on what I needed. He and his helper removed the old porch and installed the new one; approx. 430sq ft. The finished porch looks great. Scott had to compensate for the non-square original construction, and shift gears as I changed the work order. But he handled all the variables well & the porch looks great. Thank you for a job well done. GP

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Response from CC - Remodeling & Flooring
Couldn't ask for a better customer! Thank you so much and we hope to hear from you again.

Cesar C.
02/2012
5.0
ceramic tile, flooring contractor, doors
  + 1 more
These folks were prompt to respond and their estimating and scheduling practices were excellent. They came on Monday and stuck to the job to completion. The end result exceeds our expectations. There are some areas in the finishing phase I wish I had intervened and asked them to do it differently. I am quite sure they would have corrected the issues to my satisfaction right there on the spot as they are very good listeners and aim to please their customer. Another plus to this company. The final look is superb. Cultured Creations should be very proud of their accomplishment. Thank you Cultured Creations.
Description of Work: Using 18" square tiles set at an angle, this project was comprised of the den, dining, and kitchen areas; added to these were an utility closet and a small pantry. Three door openings, a fireplace hearth, and the removal of the existing flooring and sub flooring added to the challenge of this project.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,400

    Contact information

    unknown, Columbia, SC 29205


    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Ceramic Tile,
    Kitchen and Bath Remodeling,
    Flooring Sales and Installation,
    Doors,
    General Remodeling,
    Hardwood Flooring Sales and Installation,
    Decks and Porches,
    Remodeling - Modular & Mobile Home,
    Basement Remodeling,
    Pavers and Hardscaping,
    Sunrooms and Patio Enclosures,
    Interior Painting

    FAQ

    CC - Remodeling & Flooring is currently rated 4.6 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    Yes, CC - Remodeling & Flooring offers free project estimates.
    No, CC - Remodeling & Flooring does not offer eco-friendly accreditations.
    No, CC - Remodeling & Flooring does not offer a senior discount.
    Yes, CC - Remodeling & Flooring offers emergency services.
    Yes, CC - Remodeling & Flooring offers warranties.
    CC - Remodeling & Flooring offers the following services: Tile
    Everything Else

    Contact information

    unknown, Columbia, SC 29205


    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed