Biotek Environmental, Inc.

Home inspection, Carpet Cleaning, Insulation,

About us

Need expert water damage restoration, fire damage restoration, and mold remediation? BioTek Environmental Inc. is based in Columbia SC and serves South Carolina, North Carolina, and Georgia. We are rated A+ by BBB, and we are proud of having served more than 2000 satisfied clients since 2007. Get 24/7 emergency help to ensure that your property damage needs are dealt with efficiently and carefully. We have seen it all, let us help you restore your home. For your peace of mind, we offer the best price guarantee and a 30-year bumper-to-bumper warranty! BioTek is a top 5% remediation/restoration contractor nationwide and we will be there for you when you need us.

Business highlights

18 years of trusted experience
LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Water Damage Restoration Fire and smoke restoration flood mitigation moisture & mold investigation moisture control crawlspace encapsulation and dehumidification mold removal indoor air quality dry-ice blasting bio-clean up and carpet/upholstery cleaning.

Services we don't offer

Ask for details

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.8165 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
5%
3
4%
2
3%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.8
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 76-100 of 165 reviews

Lisa H.
03/2014
5.0
It went fantastic. They came back a couple of times to follow up and Ancel was always very responsive to our phone calls and emails.
Description of Work: They performed a clean up in my daughter's room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Ida P.
03/2014
5.0
carpet cleaners
  + -1 more
They just did a good job and were very helpful in regard to the scorch guarding. They committed to do their job and leave and were on clock about two or three hours. I have no reference at all as to price. They were here exactly when they said they would be.
Description of Work: I used BioTek Environmental Inc for carpet carpet cleaning and it also included scorch guarding.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$174

Peter M.
02/2014
3.0
That was basically for checking for virus' mold, it was at my other house where my daughter has cancer. I thought it was helpful, a lot of smoke and mirrors. They spend a lot of money doing theoretical work. They told me what I already knew. I wasn't thrilled with that. Maybe that's what happens in that particular field, but I have used them in other business. I guess the longer the paper is written they justify the fees. They really did not help resolve the problem, they did not help the things as I thought they should. This one guy went on about how I should seal my furnace and all this, things that we basically knew but it had no bearings on it. What I ended up doing was consulting the several websites and got the solutions and I brought in industrial pipe air cleaners for the house. I put three of them in my daughter's house and we got the problem under control. He pointed out for example there was mold coming from the wood. No kidding, wood has mold. We have three acres of wood, what are we supposed to do? Anyway I wasn't thrilled. He wanted me to come back and call him and help me with additional things. I never called him back. If he had given me two good ideas that I didn't have before, it would have been worth it. I am well educated and I just felt it was zero kind of experience.
Description of Work: BioTek Environmental Inc. did an analysis on my home.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
punctuality
5.0

$600

Response from Biotek Environmental, Inc.
We have no records of having ever done any work for [member name removed]. Perhaps he used a company with a similar name. We have never done any work in Waynesville, NC.

Tara P.
02/2014
5.0
PJ was punctual, professional, and very helpful. Ultimately we didn't find any significant problems, and no further work was recommended.
Description of Work: Inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

JoAnn M.
02/2014
5.0
Heres the deal with mold remediation . There are two approaches in the mountains. One is to encapsulate the offending area...like enclose it in a plastic sealed bubble and dehumidify the encapsulated space. The other approach is to vent the area thoroughly, dry it out with industrial sized fans and install humidity sensitive power vents. This is what we chose over the encapsulation. WAY less expensive, the mold problem is gone, and the house is dry?
Description of Work: Inspected under house and prescribed a remedy for a mold problem. Spent quality time explaining the procedure and process.

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Dorothy L E.
02/2014
4.0
They gave me the results of what they did. They were nice, professional, trained in what they do and cordial. The price was reasonable.
Description of Work: I used the services of BioTek Environmental for molds cleaning.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Wanda C.
02/2014
5.0
carpet cleaners
  + -1 more
They came out on Christmas Day and we just as nice as could be. We felt badly to have to call them away from their families on Christmas, but they assured us they were glad to be of help!
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$430

Brandie B.
01/2014
5.0
They were good. We had a coupon. We didn't have to leave when they did the testing but we had to leave when the results came back because it was not safe. There was 17 times the mold and we had to leave for 3 months while they cleaned it out. We used a different company to get rid of the mold because it was very expensive and everybody was expensive.
Description of Work: We used BioTek Environmental for a mold inspection. They took air samples and they took a piece of tape inside of my cabinets and walls in the kitchen to test for the mold.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Elizabeth W.
01/2014
5.0
Biotek was extremely responsive, even though they were inundated with business due to widespread residential mold problems resulting from a wet summer. When they arrived to do the treatment, they removed all our drapes and bagged our coats. They sealed up the areas that they worked in, and left the work space immaculate at the end of each day. While the services were expensive, we were very satisfied with their performance. They have fully restored our home to its original mold-free status!
Description of Work: Biotek remediated all the mold damage on the main floor of the house.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Leon H.
01/2014
5.0
He brought a monitor over which measured the mold levels in the basement, the ground floor and the yard. (the yard was the 'control.' The monitor remained in place for 1 week. Was picked up, and a report was generated shortly after. Though we have mold in our basement and crawlspace, the tests determined it was not toxic or dangerous and would not lead to anything worse as long as we maintained current drainage and maintenence. I appreciated the honesty as they also sell mold mitigation and basement sealing services.
Description of Work: Analyzed Mold in the house and basememt

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Beth V.
11/2013
5.0
I called Bio Tek because there was a distinct musty smell in one of our bedrooms that I suspected came from mold/mildew. We just moved in a month ago. They sent out PJ. He pulled up the carpet and checked the walls for moisture. He found no moisture in the home, thankfully. PJ was very informative and polite. My husband and I were very impressed with his knowledge of mold/mildew and other home issues. With people coming out to the house you always worry that they?ll ?find? a problem. Not this time. I found PJ and this firm (the receptionist was even super friendly!) very trustworthy. It was nice to get good news for once. And with the coupon, the inspection was free.
Description of Work: Mold Inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kimberly C.
10/2013
5.0
At first I had problems because the guy working on my case quit and did not let us or Biotek know. The owner and President of the company contacted me and took my case on personally. I have been extremely satisfied with his service and responsiveness to my case. I had to move out of my house and into a townhouse and even had him set up air quality testing for the townhouse so I could make sure I didn't somehow take the mold with me. Eveerything checked out fine in the townhouse. His name is Ancel and he has been a Godsend since my family has been sick from the mold exposure. I would recommend them in the future and plan to use them for any testing and remediation that I need to have done. They took a lot of stress off of me during our difficult time. Thank you Biotek.
Description of Work: Air quality testing, personal contact and advise, one on one service. Made my experience right.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Elizabeth W.
09/2013
5.0
BioTek first sent out someone to inspect the house. I had mold on the hall walls and ceiling, one kitchen wall, and in two seldom-used closets that the inspector found---I had no idea there was mold in them. It took them about two weeks to return and remove the mold, but that was because this area has seen an unusual amount of rain over the summer and has been slammed with mold problems and they, in turn, are slammed with work! I've lived in my house (which is about 70 yrs. old) for 20 years and this was the first time I've had a mold problem---and hopefully, the last! The hall ceiling had to be removed and replaced and both the hall and the kitchen needed to be repainted after the mold was gone. Also, the cause of the mold had to be dealt with. BioTek only uses two contractors and the one I got was fabulous! The people he used---primarily painters and drywall installers---were very good, and all were pleasant and professional. Having been through a bad time with a contractor several years ago, this time was like a great dream instead of a nightmare! There were only a couple of glitches; they forgot (or weren't told) about the closets and had to come back and take care of the mold in those, and no one realized (until I did) that drywall dust had clogged the filter in my intake vent. No matter how good the company or employees, it always pays to check on things yourself, as oversights can happen. Overall, I was very pleased with the work and the people who did it. The $4200 price tag seemed high to me and did not include the contractor and the work he did, but the upside was getting people who knew what they were doing. Mold can be a serious problem, and now that it's been removed and the problems causing it have been addressed, I'm hopeful that it won't occur again.
Description of Work: Removed mold from several places in the house; addressed problem that caused it.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,200

Jo W.
09/2013
5.0
Quick to respond, very professional and courteous. Made a number of trips to my home, because I do not live in the Columbia area. The entire crew was polite, clean, responsive to my needs and eager to help...from those working inside my house, to those working under the house, to those working in the attic. Received continuous calls from the Principal to ascertain my satisfaction with the progress (5-6 week project), and to answer my questions and concerns. I could not be more pleased with a company and the positive results.
Description of Work: Mold remediation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John K.
09/2013
5.0
Very responsive once initial contact was made. Professional and courteous. Looking forward to a job well done.
Description of Work: Quoted on mold remediation inside the house and in the crawl space. Service pending.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Biotek Environmental, Inc.
Mr. (member name removed) is correct in that we failed to provide good service to him. We dropped the ball in passing his contact information inside our company and did not contact him in a timely manner. This F is deserved. Ancel Hamilton

Theron T.
08/2013
5.0
The price was pretty good and they did a whole house inspection. They were very efficient, professional and prompt.
Description of Work: They came out for mold testing. There was a mold spot on the flooring under the sinks cabinet from a previous leak.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert N.
07/2013
5.0
They were on time and very obviously expert at their job. We were very satisfied with the service and would use them again.
Description of Work: Inspected house for water invasion and mold.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Michele K.
07/2013
5.0
We are in the process of buying a home. Our initial inspections identified water damage and black mold beneath one of the bathrooms. The seller's remediated but we wanted to be sure that they did a good job. I called Biotek and PJ Calcutt met us 2 business days later for a free inspection (using the Angie's List coupon). He walked me through many facts about various strains of mold and assured us the sellers had done a thorough job. We did identify a small spot the sellers had missed, but instead of playing scare tactics and convincing us we needed some expensive service, PJ assured us we could take care of the small spot with Tilex and that, otherwise, the sellers had done a good job. Evidence of this type of integrity in other Angie's reviews was why we went with Biotek in the first place...if there is no mold to worry about, they will tell you! As a result, we can now happily move forward with our dream home purchase! Thanks Biotek!
Description of Work: Provided a free mold inspection with integrity and professionalism.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Connis N.
06/2013
5.0
Extensive service to rid my home of mold and installed dehumidifier to help prevent further occurrence. Also installed air purifier and lined under the house to help with moisture control.
Description of Work: evaluated air quality and removed mold, installed air purifier

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

MILTON M.
06/2013
5.0
They let me know that it wasn't mold and gave me good advice about the mold in my windows. I wiped out and cleaned the fungus that was growing before it became mold. There was a space inbetween the brick and the window frame on the outside of the house.I sealed it up with a substance that helps keep the moisture out. There was no service fee and I was able to fix it myself before it became mold. After I did that there has been no other problems. They were ontime, professionalism was really good, and they didn't charge me for a service call.
Description of Work: They came out to look to see if I had mold.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David J.
05/2013
5.0
Excellent, highly recommend BioTek services.
Description of Work: inspection of crawl space. very knowledgeable and highly recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sandra S.
05/2013
4.0
Due to headaches and extensive allergy problems, I called BioTek to inspect my home to determine if the source was something in my home. From the very first visit, John Dobson performed an extensive inspection of my home inside and out. It was determined we had mold in the crawl space and one of our air ducts had been knocked from the vent causing bad air to get into the house. Remediation was scheduled and performed in a timely manner. To this date I have not awaken with a headache and have not had to seek medical help with allergies. I hope to never have this experience again but if we do, I would definitely call BioTek back
Description of Work: Remediated fungal contamination in my crawlspace and applied Biostat-500 (an anti-fungal) to prevent regrowth of the mold.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,752

Carson S.
05/2013
4.0
John came out to inspect our home. He was very professional and knowledgeable. He answered all of my questions and explained what he was doing as he performed the inspection. He took air samples, tape samples, and inspected the attic and crawlspace as well. We got the lab report back very quickly. What I didn't like about the experience was that before the lab report even came back, I started getting emails filled with tons of attachements for all of the products and services they offered. At this point I just felt like it was all a sales pitch. The lab report was sent to me quickly and a few recommendations were made on the quote for remediation but I was expecting a more formal report from John, helping to translate the lab report. He was quick to answer my questions and explain this more when I emailed him. The end result was just not what I expected.
Description of Work: Bio Tek came out to do a mold inspection and air quality test on our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

$175

Response from Biotek Environmental, Inc.
(deleted member name) is correct that the responsiveness in getting a written report to her was unacceptable. Expectations should have been clearly established with her so that she knew exactly what to expect, and that was not done. I am happy however to say that on we just completed addition work on a different home for (deleted member name).

Lisa W.
04/2013
5.0
My house was built in 1975 . I wanted to have an inspection to make sure there were not any hidden mold issues. No issues were found. Very happy with the service I received. Excellent company!
Description of Work: Checked house for any possible mold issues. Did an analysis of inside and outside air quality. No issues were found.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

David H.
04/2013
5.0
This was a good experience... well as good as flooding your youth chapel and doing major damage can be :) It was a long process. The thing that really helped was having someone like Biotek who the knowledge to make sure we were covering all our bases and doing it the right way. We had major tear out due to water damage/saturation and the development of mold on top of that. The whole process took close to a month (which was longer than we thought) but it was a relief to know it had been done right and that we were moving back into a facility that was right and safe.
Description of Work: We are a church and had an overflow situation with our baptistry. Not just a minor one... a BIG one. Biotek was very professional in the way they approached the situation and helped by explaining each step that they were doing. The performed water cleanup as well as mold mitigation which was a result of the flooding. Very punctual. All of their employees were polite and courteous. They difinitely went out of their way to make a difficult situation manageable. I would definitely recommend them to anyone needing either water clean up or mold remediation work done

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro


Contact information

534 St Andrews Rd Ste A, Columbia, SC 29210

https://www.biotekhelp.com

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Home inspection,
Carpet Cleaning,
Insulation,
Basement Waterproofing,
Biohazard Remediation,
Upholstery Cleaning,
Lead Testing & Removal,
Mold Testing & Remediation,
Water & Smoke Damage,
Radon Detection & Reduction

FAQ

Biotek Environmental, Inc. is currently rated 4.8 overall out of 5.

Sunday: 12:00 AM - 12:00 AM

Monday: 12:00 AM - 12:00 AM

Tuesday: 12:00 AM - 12:00 AM

Wednesday: 12:00 AM - 12:00 AM

Thursday: 12:00 AM - 12:00 AM

Friday: 12:00 AM - 12:00 AM

Saturday: 12:00 AM - 12:00 AM

Biotek Environmental, Inc. accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Biotek Environmental, Inc. offers free project estimates.
Yes, Biotek Environmental, Inc. offers eco-friendly accreditations.
Yes, Biotek Environmental, Inc. offers a 5% senior discount.
Yes, Biotek Environmental, Inc. offers emergency services.
Yes, Biotek Environmental, Inc. offers warranties.
Biotek Environmental, Inc. offers the following services: Water Damage Restoration Fire and smoke restoration flood mitigation moisture & mold investigation moisture control crawlspace encapsulation and dehumidification mold removal indoor air quality dry-ice blasting bio-clean up and carpet/upholstery cleaning.
Ask for details

Contact information

534 St Andrews Rd Ste A, Columbia, SC 29210

https://www.biotekhelp.com

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM