Need expert water damage restoration, fire damage restoration, and mold remediation? BioTek Environmental Inc. is based in Columbia SC and serves South Carolina, North Carolina, and Georgia. We are rated A+ by BBB, and we are proud of having served more than 2000 satisfied clients since 2007. Get 24/7 emergency help to ensure that your property damage needs are dealt with efficiently and carefully. We have seen it all, let us help you restore your home. For your peace of mind, we offer the best price guarantee and a 30-year bumper-to-bumper warranty! BioTek is a top 5% remediation/restoration contractor nationwide and we will be there for you when you need us.
Business highlights
18 years of trusted experience
LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered
Eco Friendly
Services we offer
Water Damage Restoration
Fire and smoke restoration
flood mitigation
moisture & mold investigation
moisture control
crawlspace encapsulation and dehumidification
mold removal
indoor air quality
dry-ice blasting
bio-clean up and carpet/upholstery cleaning.
They explained what tests they were completing and even went into my attic. When they were not 100% sure of their findings the first time, they came back a second time to test for mold in my home. It was a pleasure working with this company.
Description of Work: I got a recommendation as well as a coupon for this company after I joined Angie's list. They were very punctual as well as professional. I had had a previous experience with another company which was very negative. I would recommend them highly as I felt they were experienced in this field and very trustworthy. I would use them again if I needed their services.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Chloe J.
04/2013
5.0
carpet cleaners
+ -1 more
Overall, the experience was exceptional. Ancel and his staff were very professional and responsive to any requests. The office looked amazing and smelled great. I received several compliments from staff and visitors on the office make-over!
Description of Work: My firm hired Bio Tek for an environmental cleaning of our Columbia, SC, regional office. Services included a thorough surface cleaning of all interior surfaces to include windows, blinds, wood work/molding, flooring, and surfaces. The flooring services included the cleaning and mold removal for all interior carpets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,500
Terina H.
04/2013
5.0
It went GREAT! Very, very pleased. Mold was found and the company gave a really good price for removal.
Description of Work: Bio-tek came out to test my house for mold. Very courteous, fast, and professional service. The serviceman inspected the attic, inspected and performed air quality testing in the crawl space and in 5 rooms in the house. He sent the samples out and I received photos and a full report within 2 days. I am very pleased, and would highly recommend this company!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Hany N.
03/2013
5.0
From my first contact with their receptionist to the last with PJ, our experience with BioTek was one of the easiest and most professional service experiences we have had. We had concerns about mold growth in our home and contacted them to perform testing. They were very prompt in their response, courteous and friendly on the phone, and showed up right on time. PJ walked through our house with my husband and discussed our risk factors for mold growth for every space from the attic to the crawl space. He took pictures to document and support his findings. He then offered to return from Columbia to review his findings and his proposal. It was easier for us to get that info my e-mail, so he sent it along with a lot of literature. He then answered all of my questions by e-mail and encouraged me to call with more questions as they came up. On reviewing his proposal he explained which portions were strongly recommended and which were optional or able to be completed at a later time. Ultimately that saved us $2800 off his proposal. How many companies are willing to do a smaller job just because it's the right thing for the customer? That really made me more confident in PJ. In addition to literature on the work and materials PJ proposed, he also sent a detailed description of what we could expect on each day of the job, right down to different smells and noises we would notice. That really helped me prepare my toddler for the work we had done. Furthermore, PJ explained and re-explained what we could expect as I kept getting confused about whether it was safe to be at home or how long we'd be without power. (In the end we left home for a few hours one day when we were without power, we had power and were home the other days.) Overall, BioTek's part of the job lasted a little over 3 days. On the last day they had some staffing issues that resulted in the guys being late starting. Otherwise the crew arrived and left as expected. They were courteous, cleaned up after themselves, and entertained my very curious toddler. The icing on the cake? They were willing to work around nap schedules whenever possible! I have no idea how much these services normally cost, so it's hard to say how competitive their pricing is. It's also too early to know if we'll have mold issues again. I hope I never need their services again, but would use/recommend them without reservation. They seem to be one of few companies "in the area" (they are in Columbia) to offer these services. They don't have to have the customer service that they do because they have so little competition. How refreshing then it was for such a scary issue to have been handled so easily and professionally.
Description of Work: Inspection and testing of our home and crawlspace. That was followed by mold remediation of crawlspace and small interior space, encapsulation of crawlspace, and application of BioStat mold inhibitor. They also installed a hygrometer in the crawlspace for us to monitor humidity there, and built a new door for the crawlspace. Removal and replacement of contaminated insulation was performed by a separate company, but was recommended and coordinated by BioTek.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$5,000
nancy B.
03/2013
5.0
From the beginning everyone was very professional at this company. I felt that they had integrity and knew their business so I hired them. I never checked other prices so I really don't know how this compares. I feared spending all that money and getting fleeced by someone who was not as knowledgable as they were so I just took the plunge on faith. Nothing proved me to be wrong. The thing I liked the most is that whenever I had questions before, during and after (and I had alot of questions) I called and was called back almost instantly, or if I e mailed, I got a response right away. Even after the bill had been paid I still got the same attention. PJ was supposed to come look at something for me and after a week, when he hadn't come, I called and was told outright that he forgot. He came IMMEDIATELY. I don't like being lied to and they never did that. They said they forgot, plain and simple, and apologized. There was no story made up or "we got too busy" nonsense. I appreciated the candor. All in all I feel confident that my money was well spent and I hired the best people for the job.
Description of Work: mold was removed from the crawl soace and chemicals were applied to prevent regrowth. Dehumidifier was installed to prevent future problems
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,700
Judy D.
02/2013
5.0
Excellent. Mr Hamilton came out personally, very friendly, knowledgable
Description of Work: Tested inside and outside for mold, using modern up to date techonology
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Douglas C B.
01/2013
1.0
In my opinion used scare tactics to justify expensive remediation.
Description of Work: Air sample for mold
Rating Category
Rating out of 5
value
1.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0
$350
Response from Biotek Environmental, Inc.
The air sample results that were taken in Member's home were reviewed with an independent Certified Industrial Hygienist prior to discussing them with Member (this person has an undergraduate degree in microbiology and a Master’s degree in Public Health) to get his opinion of the samples before discussing them with Member, and the CIH said that "no one should be living in this home". We met with Member and gave him options, including what he would need to do in order to deal with the issue himself. I will happily share the results of the air samples with any Industrial Hygienist, Certified Indoor Environmentalist or physician for validation. I will also gladly pay for an independent CIH or CIE to review our findings and give an opinion about our findings and test the home now, even after Member has conducted his repairs. For a more accurate idea of the work that we do, please read all of our other reviews.
Carole J.
12/2012
5.0
We were intending to purchase an older home and were concerned there might be mold or mildew (a big allergy problem for me). Though the company is located in SC they were willing to come to the Savannah area to complete the inspection. It did add some cost due to the amount of time required to make the trip here and back (usually this inspection is not quite so expensive). Very friendly, professional, knowledgeable people. Arrived right on time and did a thorough job. When the test results came back they were sent to me promptly. I knew that I could call with questions if anything was not clear.
Description of Work: Inspected older home for signs of molds. Took air quality samples.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Kim M.
11/2012
5.0
The owner of the company came, gave me a quote. The team came in, got the work done in a timley manner. Cleaned up after themselves. A very professional company!! Well worth the money spent!!!!!!!!!!! I will use them again.
Description of Work: A lot of work done.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Mike R.
10/2012
5.0
He just left my home and advised that I did not have any problems what so ever. Well to day was my lucky day. Thanks BioTek.
Description of Work: Last week I found BioTeck Environmental, Inc. on Angies List after thinking I may have a mold and or mildew problem. I made an appointment with Mr Ancel Hamilton, President, setting up an appointment to inspect my residence. He arrived on time and inspected my home looking at every nook and corner of my home advising me I had no problem. Please if you suspect you have any mold or air quality issues, I highly recommend you contact this organization. Thank God for Angies List for informing me of this fine company. It is so wonderful to have such a reputable organization who performs a service as marketed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Deborah D.
10/2012
5.0
Bio Tek is an excellent company work with if you find yourself in a situation where you must deal with mold. The owner of Bio Tek, Ancil Hamilton was great to work with and responded very quickly to my initial call. An onsite inspection was set up the following day. The inspection was very thorough and included air sample testing and a photo documented inspection of the crawl space under the house. The end result of the testing and inspection was that the entire underside of the house was contaminated with mold. Once the type and cause of the mold was identified Mr. Hamilton proposed a complete course of remediation to clean/remove the mold contamination under the house and made suggestions to prevent any reoccurance. The remediation work was scheduled within a day of receiving the lab test results. The work crews showed up on time, were professional and completed the entire 2 day remediation process with minimal disruption to our family. After the work was completed Ancil came back to re-inspect our home and address any end of project questions we might have. Given the scope of work, the quick response and the quality of the work completed the cost was more than fair . We would highly recommend Bio Tek. Ancil knows his business, is very quick to respond and very professional.
Description of Work: Bio Tek Services performed: air Sample collection with independent lab testing, inspection of interior of house and crawl space, identification of mold sources and mold remediation of 2500 sq feet crawl space under house. Service also included recommendation to prevent recurrance of mold growth.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Sharyn A.
10/2012
5.0
We are very pleased with the work BioTek did for us. They were prompt in evaluating the problem, thorough in developing solutions and careful in doing the actual work which involved treating numerous antiques and art work. They were attentive to our concerns throughout the whole process making what to us was a disaster into a relatively good experience. I would highly recommend BioTek should you find yourself in a similar situation.
Description of Work: Had a serious mold problem in the lower level of our home--on the walls, ceilings, furniture, books, rug, etc. Found BioTek Environmental, Inc on BBB site (was not yet a member of Angie's List). They were very responsive, came immediately to examine the extent of problem and got back quickly with proposal. They were very thorough. They cleaned everything from the floor to ceiling including antique clocks (which are still working) and art work. Had huge air handlers, fans, etc to eliminate mold problem.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$12,000
Nelson B.
08/2012
5.0
They were pretty good. They are very professional. They took samples to the lab to see if there were any issues. Their friendliness and professionalism was pretty good.
Description of Work: I am a real estate agent and I use BioTek Environmental for mold testing for my real estate.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
CL S.
07/2012
5.0
PJ did not charge for the air sample testing, supplied a full report and followed up on how things were going with my health and builder's remediation. I cannot say enough about this company and PJ. Best of the best.
Description of Work: Air sample testing and written report.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Shirley S.
07/2012
5.0
They came exactly when they said they would and were very reasonable.The left their air purifier and let me use it for over a month at no charge. I would use this company again.
Description of Work: I hired this company for mold testing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Sarah G.
06/2012
4.0
The inspection and report went great. I called and someone came to my house a few days later. He went through the house and talked about issues both related to mold and not. Two days later he came back with a well organized report that really impressed me and discussed my options. I then waited a few weeks (2-3) before deciding to go forward. Unfortunately my original contact had since left the company so I had to work with someone new. The new person was horrible about answering questions and informing me what to expect. I still went ahead and had the job done, but found what I had been told would take 1.5 days was done in far less time (fixed price). I had to ask many many times to get a bill and receipt despite demanding to be paid when the work was completed. I only got the invoice after 1 month of hounding them (a full month after payment). I have since talked to the company about my experience and have been told that they were having unusual staffing issues at the time. They apologized profusely for the delay in obtaining the receipt and informed me the faster than expected completion was due to assigning extra people (3-4 people did the cleaning).
Description of Work: Inspected for mold. Prepared report. Remediated crawl space
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0
$2,700
Response from Biotek Environmental, Inc.
This customer is absolutely correct in her assessment that we did not meet her expectations on this job. It is embarrassing, but certainly a lesson for us as we work to continually improve our service levels. While it is true that we were dealing with staffing issues at the time that delayed our followup on getting her paid invoice to her, there are simply no excuses. We simply dropped the ball.
Claudia W.
06/2012
5.0
I didn’t know if there was mold or anything there. They told us that they didn’t think it was an issue. The guy that was here was very nice and very well-mannered. He was very professional. I was happy with them. Their price was reasonable for what I was looking for which was information. They were here on time. That was the first time that I had used them. It was a good experience.
Description of Work: I used BioTek Environmental Inc to inspect an area that I was concerned about.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Mark G.
04/2012
5.0
I worked with Ancel Hamilton, the owner of the firm. He was very professional in every regard. He was patient in terms of describing the situation and answering questions, he returned calls promptly and made himself very available. Overall, his team was courteous and sensitive to our needs when they were working on the house (my wife and I work out of our house, so we were there while some of the work was going on). It was hard for me to gauge the appropriate expense or response to the mold, due to my lack of knowledge and experience with this sort of situation, but BioTek's price seemed fair in comparison with competitors. I had another highly-rated firm (one in Asheville) come out to do an estimate, and that person recommended work that BioTek deemed unnecessary and bid about twice as much as we paid BioTek (even though I had to pay BioTek a little extra due to the travel required to come to the Asheville area). In addition, Ancel seemed to have more experience and was much easier to talk to than this other person who placed a bid. Everything (!) in the house needed to be scrubbed down. A couple of items were broken during this process, but it was clear that the workers were at fault and Ancel promptly paid us to replace these items (we'd already paid him). I would highly recommend BioTek based on my experience.
Description of Work: Our house was infected with mold, particularly Aspergillus/Penicillium, due to HVAC issues and . The vendor recommended and conducted crawlspace mold remediation, interior mold decontamination (scrubbing down everything in the house) and HEPA filtration.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$11,600
Dianne H.
04/2012
5.0
Everything was excellent with these people. I would rate them highly. I would use them again in the future.
Description of Work: I used Biotek Environmental, Inc for mould remediation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,700
Steven A.
01/2012
5.0
Ancel was friendly and easy to communicate with from the beginning. We promptly scheduled the mold inspection and he told me exactly what to expect and how much it would cost. He was punctual and helpful when he arrived. Once he got our results in, he was happy to inform us that we were mold free, and told us how to deal with a few things on our own rather than bringing in a crew we did not need. I appreciate his honesty, it is a top priority to me when dealing in areas I do not know much about myself.
Description of Work: Ancel came out to inspect an old home we recently bought to determine if there was a mold issue.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Nancy C.
01/2012
5.0
They did an awesome job on both! Ancel is easy to work with and very attentive. They show up on time and, if you have a problem with anything, they listen and remedy it immediately.
Description of Work: They tore out laminate flooring in 6 rooms and the hardwood that was under the laminate and cleaned out the mold. This is the second job they did for us. Previously, they removed mold from our crawlspace (this same incident but we did the crawlspace on a separate contract).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,450
Shawn C.
12/2011
5.0
For mold remediation, Biotek is the company of choice. Biotek did an outstanding job! The owner, Ancel Hamilton followed the job from start to finish. Every detail of the remediation was handled carefully and efficiently. I highly recommend this company. They are honest and dependable. They were the only company that responded immediately to my call. I have 30 years experience in engineering and construction and I believe Biotek demonstrates the highest quality standards in the "Mold Remediation Industry."
Description of Work: Mold remediation consultation/services
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Vicky T.
09/2011
5.0
Great company! Very trustworthy, professional and knowledgeable. They didn't take more samples than needed. Samples are sent to a laboratory and the results came back fast. My tests came back negative, which I was thankful for. Thanks Biotek!
Description of Work: My dogs and I have had allergies; therefore, I was very concerned with the air quality in my home. I contacted Biotek, they came out, inspected my home for mold/mildew and also took two air samples. Samples were sent to a laboratory and I was contacted with the results.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Karen P.
08/2011
5.0
Biotek responed immediately to my phone call, July 2010. An investigation was promptly performed in accordance with generally accepted industry standards for indoor air quality. A 150 liter air sample was taken and the analysis showed concentrations of aspergillus/pennicillium. It was 85% greater than the outdoor sample. Biotek emailed me a detailed residential mold investigation report and I submitted it to the insurance company. The report was a valuable asset to proving my insurance claim. In addition, I am confident to present this extensive report in court against the water remediation company, who failed to completely extract the water. Biotek Enviromental advised me not to enter my home without a respirator until the mold extraction, which protected my life. The mold extraction process was swift and they worked diligently. Biotek's findings and remediation of the mold restored my home, my health and the safety of my family. I am forever grateful. To my knowledge, there is no way to determine the quality of the air you are breathing without a test. I highly recommend Biotek Environmental.
Description of Work: Biotek Enviromental is the best testing company I found whose work was recognized by the insurance company, insuring my house. Although the insurance company had done no mold testing, I decided to call available companies. I found Biotek listed in the phone book and after considering their laboratory reports, I called them. I knew little about mold at the time.. I had just purchased this house and was new to this area. The initial water remediation company failed to dry the crawl space, which caused the mold. The water remediation company had set my belongings outside therefore, not covered by insurance; neither were my expenses or medical bills. Biotek Enviromental is a God send. Mr. Hamilton and Biotek Enviromental restored the house and made it my home. Thanks to Biotek, instead of me being physically and emoitinally ill from this ordeal, I can continue to fight the other companies and the builder, who are responsible for turning this illegal house flip into a money pit. Biotek Environmental Inc. has given me peace of mind and that is priceless.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jane E.
03/2011
5.0
ABSOLUTELY GREAT, COULD NOT HAVE BEEN BETTER. I AM VERY THANKFUL FOR THIS FINE COMPANY.
Description of Work: Bioteck personnel are very professional and their work is top notch. The men in this company are Christians and you can tell that they really care about the people that they work for. Every promise they made was kept and they discussed each phase of the job with us and explained, in detail, what we could expect during the mold remediation process. When complete, we called in a third party to take the air samples and we used a third party lab. Biotek passed on the first attempt. A toxic mold problem was discovered in the walls of our home on Oct. 10th, 2010. A mold remediation company, recommended by our insurance adjustor, was called in to remediate the mold and clean the house. This company struggled with the problem for 3 months, but were never able to give us a clean air sample. They were clearly in way over their heads but never would admit it. If memory serves, they failed five of six air samples taken by their personnel and all six tests by the independant third party. We terminated their contract for non performance reasons after an expense of $16,000.00. We then searched for and found another mold remediation company to try and clean our home. During this time, we were not able to live in our house, we spent 27 days in a motel and then we moved in with our son for the remainder of this time. From start to finish it took us 4 months to have the problem completely eradicated. I don't think you can find a more honest caring group of people than those who work for Biotek. The price that was quoted us was exactly what we paid them at the end of the job and I can honestly say we certainly got our monies worth.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Home inspection,
Carpet Cleaning,
Insulation,
Basement Waterproofing,
Biohazard Remediation,
Upholstery Cleaning,
Lead Testing & Removal,
Mold Testing & Remediation,
Water & Smoke Damage,
Radon Detection & Reduction
FAQ
Biotek Environmental, Inc. is currently rated 4.8 overall out of 5.
Sunday: 12:00 AM - 12:00 AM
Monday: 12:00 AM - 12:00 AM
Tuesday: 12:00 AM - 12:00 AM
Wednesday: 12:00 AM - 12:00 AM
Thursday: 12:00 AM - 12:00 AM
Friday: 12:00 AM - 12:00 AM
Saturday: 12:00 AM - 12:00 AM
Biotek Environmental, Inc. accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Biotek Environmental, Inc. offers free project estimates.
Yes, Biotek Environmental, Inc. offers eco-friendly accreditations.
Yes, Biotek Environmental, Inc. offers a 5% senior discount.
Yes, Biotek Environmental, Inc. offers emergency services.
Yes, Biotek Environmental, Inc. offers warranties.
Biotek Environmental, Inc. offers the following services: Water Damage Restoration
Fire and smoke restoration
flood mitigation
moisture & mold investigation
moisture control
crawlspace encapsulation and dehumidification
mold removal
indoor air quality
dry-ice blasting
bio-clean up and carpet/upholstery cleaning.