Biotek Environmental, Inc.

Home inspection, Carpet Cleaning, Insulation,

About us

Need expert water damage restoration, fire damage restoration, and mold remediation? BioTek Environmental Inc. is based in Columbia SC and serves South Carolina, North Carolina, and Georgia. We are rated A+ by BBB, and we are proud of having served more than 2000 satisfied clients since 2007. Get 24/7 emergency help to ensure that your property damage needs are dealt with efficiently and carefully. We have seen it all, let us help you restore your home. For your peace of mind, we offer the best price guarantee and a 30-year bumper-to-bumper warranty! BioTek is a top 5% remediation/restoration contractor nationwide and we will be there for you when you need us.

Business highlights

17 years of trusted experience
LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Water Damage Restoration Fire and smoke restoration flood mitigation moisture & mold investigation moisture control crawlspace encapsulation and dehumidification mold removal indoor air quality dry-ice blasting bio-clean up and carpet/upholstery cleaning.

Services we don't offer

Ask for details

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.8165 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
5%
3
4%
2
3%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.8
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 151-165 of 165 reviews

Janet G.
07/2015
3.0
unknown
Description of Work: Have not even called me yet to schedule service. Still waiting!!!
Rating CategoryRating out of 5

Response from Biotek Environmental, Inc.
We were slow in responding to this client. No excuses. We did not communicate well internally and her call was not handled as it should have been. We have since met with her, inspected her home and are working with her to help her address the issues in her home. Ancel Hamilton

Peter S.
05/2015
5.0
unknown
Description of Work: mold/fungus remediation throughout house, a/c vents, crawl space, etc.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Biotek Environmental, Inc.
[member name removed], We deeply appreciate your giving us the opportunity to serve you and your family and your trust in BioTek to resolve the contamination issues in your home. Thank you also for taking time to review our work on Angie's List. Best regards, Ancel Hamilton and Ted Borys

Brian C.
04/2015
5.0
basement waterproofing, insulation
  + 0 more
unknown
Description of Work: Mold remediation in crawlspace. Removeed all insulation, cleaned, replaced with new insulation and vapor barrier.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,400

lisa M.
01/2015
4.0
unknown
Description of Work: They came in and looked thru the home for signs of mold. They found some under the home and they rectified the situation. The thing thats bothered me the most is when I first contacted them I was told not to worry that they would find the smell and fix it. Well $6000 later the smell is still here. Was told all mold was gone however a few months ago mold was found under my cabinets in my kitchen and in our son's bathroom. I feel let down...and now I am wondering what else is causing this smell and I have to start all over with a different company. I asked in the beginning "what if its not mold Im smelling, what else can be done?" Was told no matter what it is they will find it and take care of it. Staff is very friendly and always on time or early.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$5

Sharilyn C.
10/2014
5.0
unknown
Description of Work: indoor air quality testing. My indoor air tested 99% high abnormality on one mold related to plant or other building material. I have since installed an air knight purifier and looking into further work to rid the house and crawlspace of mold

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Leigh F.
09/2014
5.0
unknown
Description of Work: Mold remediation. I highly recommend their services!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,500

Response from Biotek Environmental, Inc.
[Member name removed], It was a pleasure serving you and your family! Thank you for the opportunity and for taking time to share these comments! Best regards, Ancel Hamilton

Ron n Nancy M.
06/2014
5.0
unknown
Description of Work: They were very honest with us and we learned our problem mold in the shower could be treated by scraping and re-gouting the area.
Rating CategoryRating out of 5
Yes, I recommend this pro

Tamera H.
06/2014
5.0
unknown
Description of Work: Mold

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$700

Judy B.
05/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Removed and replaced insulation, remediated mold on crawlspace surfaces, applied Biostat antimicrobial to the remediated surfaces to inhibit fungal regrowth and repaired vapor barrier to cover 100% of the ground surface under my house. | Ancel and team were great!! Hands down, provided the most thorough and professional presentation. Took time to make sure I understood everything that was needed and when and how it would be handled. I feel it was a fair price for the work that was done. I highly recommend Biotek Environmental Inc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Response from Biotek Environmental, Inc.
Thank you for taking time to share your experience with BioTek. It was a pleasure serving you!!! Ancel

lorrie B.
04/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Biotek checked the house for mold and did an air quality test. They confirmed the concern of an elevated level inside the home with the air quality tests. It was an education. They are quite busy. Even an HVAC company recommends the company for air quality. The reps have been available even after the initial contact for advice.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$350

Response from Biotek Environmental, Inc.
[removed member name], Thank you for your kind words about our company! It was a pleasure serving you and your Mother! Ancel

Marcelle M.
04/2014
3.0
carpet cleaners
  + -1 more
unknown
Description of Work: Biotek was very pleasant and very professional. They provided assistance during the insurance assessement. Unfortunately, their estimate was about 10 times more than everyone else and the quote did not include assisting in putting everything back once the job was completed. The other two places I received quotes were much more detailed: provided diagrams along with the dimensions, itemized quite extensively, included timed estimates for each stage of the process, etc.

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$275

ercan T.
06/2013
3.0
An unneeded service.
Description of Work: test for mold. They did a good job. the company sent the air for quality test to a company in NC. The results seem to suggest that we should clean our home right away. But according to NIH , there is no accepted standard for acceptable levels of mold. So, testing for this and cleaning it is a big scam. Don't get it done. If you want to anyway, nothing wrong using this company for no reason.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$175

Barry A.
02/2013
5.0
insulation
  + -1 more
Very professional staff.
Description of Work: We had a mold problem under our house caused by a leak that soaked a 15x15 area of insulation. BioTek came out and remedied the entire problem. They put a dehumidifier under our house to dry it out, removed the mold, treated the area, and replaced the insulation. They did an outstanding job. I would recommend them to anyone with a mold issue.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Asbury M.
10/2012
5.0
EXCELLENT JOB!!!
Description of Work: Due to on going medical problems this review has not been as timely as it might have been. Cleaned and treated a major MOLD problem in the crawl space. The job was difficult, time consuming required cooperation and coordination with other contractors. The company set the bar high on quality and made an effort to address and correct any concerns I expressed along the way. The technicians did there work in a very professional manner displaying a high degree of knowledge. Some major issues developed during the project, resulting in Biotek having to reimburse me for damages. They accepted responsibility for the problem and resolved it with out any hesitation! Great Company!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,500

Response from Biotek Environmental, Inc.
As Member notes, our crew tore the vinyl flooring in his kitchen when we moved the refrigerator as part of our remediation efforts. This was clearly a mistake on our part, and we reimbursed him for repairs. As much as we wish all jobs would go off "without a hitch", sometimes they don't. When these things happen, we will always "do the right thing".

Contact information

534 St Andrews Rd Ste A, Columbia, SC 29210

https://www.biotekhelp.com

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Home inspection,
Carpet Cleaning,
Insulation,
Basement Waterproofing,
Biohazard Remediation,
Upholstery Cleaning,
Lead Testing & Removal,
Mold Testing & Remediation,
Water & Smoke Damage,
Radon Detection & Reduction

FAQ

Biotek Environmental, Inc. is currently rated 4.8 overall out of 5.

Sunday: 12:00 AM - 12:00 AM

Monday: 12:00 AM - 12:00 AM

Tuesday: 12:00 AM - 12:00 AM

Wednesday: 12:00 AM - 12:00 AM

Thursday: 12:00 AM - 12:00 AM

Friday: 12:00 AM - 12:00 AM

Saturday: 12:00 AM - 12:00 AM

Biotek Environmental, Inc. accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Biotek Environmental, Inc. offers free project estimates.
Yes, Biotek Environmental, Inc. offers eco-friendly accreditations.
Yes, Biotek Environmental, Inc. offers a 5% senior discount.
Yes, Biotek Environmental, Inc. offers emergency services.
Yes, Biotek Environmental, Inc. offers warranties.
Biotek Environmental, Inc. offers the following services: Water Damage Restoration Fire and smoke restoration flood mitigation moisture & mold investigation moisture control crawlspace encapsulation and dehumidification mold removal indoor air quality dry-ice blasting bio-clean up and carpet/upholstery cleaning.
Ask for details

Contact information

534 St Andrews Rd Ste A, Columbia, SC 29210

https://www.biotekhelp.com

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM