I closed on a new house in North Augusta, SC on 2/12/2016. On 2/15/2016 we discovered advertising material from AVSX jammed through our front door. The material ripped the door seal and compromised the seal?s ability function as weatherproofing and a dust barrier. On 2/16/2016, an AVSX sales person came to our new house in North Augusta to follow-up on the advertising left the day before. I showed her the damage and requested that she have the door seal repaired to like new condition. She indicated that she would have to check with AVSX and would let me know. I called her on 2/18/2013 and requested an update. She was unable to provide and update. She indicated that she would check and call me back. I have not heard from her and tried to call her back today and got her voice-mail. I could not leave a message because her mail is full. I then left a message with AVSX at their website. I have not heard back from them. On 2/26/2016 I called the sales person again and she has not been following up this issue. AVSX ignores issues, is unresponsive, and does not value customer service. Their website states, "... ethical and integrity-based sales team members who realize the true value in providing our service". Another claim, "Our service team is a true compliment to our entire model. They deliver on the promise of Excellence from the beginning ..." From my experience these claims are false and this company should be avoided when seeking home security services.
Description of Work: Damaged the weather stripping on the front door of my new home in North Augusta, SC
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Home Security Systems,
Home Automation
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AVSX Technologies is currently rated 1 overall out of 5.
Sunday: Closed
Monday: 8:30 AM - 8:30 PM
Tuesday: 8:30 AM - 8:30 PM
Wednesday: 8:30 AM - 8:30 PM
Thursday: 8:30 AM - 8:30 PM
Friday: 8:30 AM - 8:30 PM
Saturday: 8:30 AM - 8:30 PM
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