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4A FLOORING

Flooring Sales and Installation, Hardwood Flooring Sales and Installation, Ceramic Tile

About us

At 4A's Flooring America, our goal is to help our customers Achieve their Dreams through Attention to Detail, Aggressive Pricing, and delivering Absolute Customer Satisfaction. Our Mission is what makes us 4A's Flooring America. We are with you every step of the way. Let's Get Started!

Business highlights

49 years of trusted experience

Services we offer

We are a full-service flooring company, assisting customers from design to installation. We offer carpet, hardwood, laminate, ceramic tile and vinyl flooring sales and installation.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.611 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
64%
4
0%
3
9%
2
0%
1
27%


Rating CategoryRating out of 5
quality
4.8
value
4.3
professionalism
4.5
responsiveness
4.5
punctuality
4.6
Showing 1-11 of 11 reviews

Michael C.
12/2015
5.0
flooring contractor
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Louis C.
10/2015
5.0
flooring contractor, hardwood floor
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,300

Walter B.
10/2015
5.0
flooring contractor, hardwood floor
  + 0 more
unknown
Description of Work: Phil met me at the house that needed carpet and had a price for me within several hours. Scheduled the work for the next day. Have used in the past and will use again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Barbara R.
04/2015
5.0
flooring contractor, hardwood floor
  + 0 more
unknown
Description of Work: In trying to sell my mom's older home we decided to replace some carpeting that looked okay but had a slight smell from old pet wetting. We were transitioning from one listing period to another and needed a quick job, and 4A's Flooring America came out within 24 hours to get started. They gave great budget-friendly advice, and were very knowledgable about how to get the pet smells out of the wood floors underneath before putting new carpet down. They got the old carpet up quickly and then when an unexpected buyer came through the night before they put the carpet in and wanted the carpet installation stopped, they were willing to stop and only charge us for what they had done. We were amazed at their flexibility, kindness and reasonable prices. Our only regret is that when we ended up having to refinish the wood floors instead, 4A's doesn't do that anymore. We would have loved to have worked with them more!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

garnell C.
12/2013
3.0
flooring contractor
  + -1 more
The experience was pretty good. The price was a little bit high for the job. The follow up was lacking. They were supposed to get somebody out here to look at the floor and the guy never showed.
Description of Work: I got an estimate from 4A's Flooring America to install vinyl flooring.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
1.0
punctuality
5.0

Yes, I recommend this pro

Friederike D.
11/2013
1.0
flooring contractor
  + -1 more
I went to Flooring America on November 4th, 2013, spoke with Phil Jackson about replacing carpet in my home. He said he would call the next morning (Nov. 5) about coming out and measuring the rooms. Today is November 10, 2013, he has not called.
Description of Work: Nothing!

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from 4A FLOORING
Member, I regret that our staff did not follow up with you to schedule a measurement for the floors in your home. Although we make every attempt to meet our customers' needs regarding scheduling, there are sometimes instances in which calls or requests may slip through the cracks. I have addressed your concern with our Sales staff in the hopes that we can avoid such disappointing problems in the future. Please accept my sincere apology for your inconvenience, and know that we are grateful that you gave our company an opportunity to serve you.

Danielle D.
04/2012
5.0
flooring contractor, hardwood floor
  + 0 more
I have always had a great experience with this company. The salespeople are great and don't try to oversell you. The installation is swift and clean and they're in and out. I wouldn't have my floors done by anyone else!
Description of Work: Installed Hardwood floors in by room over the garage.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,900

Response from 4A FLOORING
Member, thank you so much for your kind words. We work very hard to treat each customer with honesty and integrity, the principles upon which my father and grandfather built the company over 35 years ago. We value your business and hope that you will share your experience with friends and family.

David W.
08/2011
1.0
ceramic tile, flooring contractor
  + 0 more
Lousy
Description of Work: Gave estimate and backed out.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from 4A FLOORING
Member, I am sorry to hear that you had a negative experience with our company. Although we work very hard to satisfy every customer, there are obvioulsy times when we are unable to accomplish that goal. In order for us to improve our services, we want to know specifically what has gone wrong on jobs in which customers were not completely satisfied. I would love to hear more specifics about your experience and what we could have done differently to change your view of our services. If you would like to give the store a call to share with us what we could have done differently, we would love to hear from you. It is difficult for us to make changes when we are unaware of what those changes need to be. Thanks.

David C.
04/2011
5.0
flooring contractor, hardwood floor
  + 0 more
These guys did a great job. They went out of their way to match our existing flooring. They tracked down the original builder to confirm what was used on the house. The salesman even brought samples by the house late one evening so that we could make sure it was the right stuff. The install crew did an excellent job as well. They came when they said they were going to come, got right to work and knocked the job out. I had some rotten sub-floor that had to be repaired so they did what they could and came back just when they said they would to finish things up.
Description of Work: Ripped up the old nasty carpet an hauled it off. Installed new hardwood flooring in our living room.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Response from 4A FLOORING
Member, thank you very much for your review. We truly do try to make every customer's experience with 4A's a very positive one. We appreciate your business and the fact that you took the time to share your experience on this site.

PAUL R.
03/2010
1.0
flooring contractor
  + -1 more
do not reccommend!
Description of Work: I needed a quick carpet replacement on an investment property. Called on Friday and they were planning to come out on Saturday morning to measure. I rearranged my schedule to meet them at the property. Waited and they never showed up. Wasted an entire morning of my time and never heard from them again!

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from 4A FLOORING
Member, I am extremely disappointed to hear about this experience. I understand how frustrating it can be to rearrange your schedule and then have someone else who does not live up to their end of the bargain. Although I see that this event took place a while ago, I can assure you that I will make every effort to find out who was involved and how the ball was dropped. I appreciate the details that you left on your review so that I can have information to follow up with. Again, I apologize that you had to go through this experience, but hopefully everyone in our company can grow and learn from this. This type of customer service (or lack thereof) is completely and totally unacceptable.

Stewart G.
12/2009
5.0
flooring contractor
  + -1 more
After being quoted an atrocious price at Home Depot we went to Flooring America hoping for a more reasonable price. They came in at least $500 dollars under Home Depot but that included reusing quarter round and uninstalling and reinstalling the toilets in the bathrooms myself. FA came out to our home and measured the spaces free of charge. Installation was set a week later when it was convenient for us. Three gentlemen showed up a little early on the morning of installation and promptly started work. They moved the drop-in stove as well as the fridge and when they were done with the floor they returned the appliances without a scratch. My only complaint would be that they were a little messy with the adhesive glue used to secure the vinyl. I found some of it on our tub and carpet and it has left a small stain. They were done with the job in about 2 hours. Overall I'm pleased and would use them again.
Description of Work: We needed new vinyl floors installed in our galley kitchen and 2 small bathrooms. There are two locations - one on Two Notch and another on Broad River Road. We worked with Brenda and Jim out of the Broad River store. We picked out a pattern for the kitchen and a different one for the bathrooms. The installation went well and we are happy with our floors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$695

Response from 4A FLOORING
Member, thank you so much for taking the time to post a positive review of your experience with our company. We do make an effort to satisfy every customer's desires, but I am sorry that the clean-up following the job did not live up to your expectations. We will certainly go over clean-up expectations at our next installation meeting to be sure that we improve in this area. Thank you again for your kind words.

    Contact information

    8701 Two Notch Rd, Columbia, SC 29223

    www.wefloorcolumbia.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 6:00 PM
    Tuesday:
    9:00 AM - 6:00 PM
    Wednesday:
    9:00 AM - 6:00 PM
    Thursday:
    9:00 AM - 6:00 PM
    Friday:
    9:00 AM - 6:00 PM
    Saturday:
    10:00 AM - 4:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Flooring Sales and Installation,
    Hardwood Flooring Sales and Installation,
    Ceramic Tile

    FAQ

    4A FLOORING is currently rated 4.6 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 6:00 PM

    Tuesday: 9:00 AM - 6:00 PM

    Wednesday: 9:00 AM - 6:00 PM

    Thursday: 9:00 AM - 6:00 PM

    Friday: 9:00 AM - 6:00 PM

    Saturday: 10:00 AM - 4:00 PM

    4A FLOORING accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    Yes, 4A FLOORING offers free project estimates.
    No, 4A FLOORING does not offer eco-friendly accreditations.
    No, 4A FLOORING does not offer a senior discount.
    No, 4A FLOORING does not offer emergency services.
    Yes, 4A FLOORING offers warranties.
    4A FLOORING offers the following services: We are a full-service flooring company, assisting customers from design to installation. We offer carpet, hardwood, laminate, ceramic tile and vinyl flooring sales and installation.

    Contact information

    8701 Two Notch Rd, Columbia, SC 29223

    www.wefloorcolumbia.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 6:00 PM
    Tuesday:
    9:00 AM - 6:00 PM
    Wednesday:
    9:00 AM - 6:00 PM
    Thursday:
    9:00 AM - 6:00 PM
    Friday:
    9:00 AM - 6:00 PM
    Saturday:
    10:00 AM - 4:00 PM