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HOOK-IT-UP

Stereo and Home Theater Systems, TV Antenna, Home Automation,

About us

HIU is full service audio video sales and installation company. Specializing in automation, network & wifi design/management, video security and low-voltage wiring for residential, commercial, corporate, enterprise and retail projects. Serving the Carolinas, and popular coastal and mountain areas within a few hundred miles. HIU was founded in 2010 when Jeff Janson merged his executive IT career with his passion for audio video. Jeff brings to the table more then twenty five years experience integrating and automating audio video solutions with IT systems. Get it, hook IT up. : ) They also have engineers and programmers that can address any size network and automation system on the market. From the family room to the boardroom and beyond. They listen and provide solid simple solutions that fit your needs and budget. You can expect quality service at competitive rates and personable experienced technicians that treat your property with care.

Business highlights

14 years of trusted experience
LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Design/Build/Consult Home Theaters, Screening & Media Rooms. Outdoor Living Spaces. Live Audio/Video for Boardrooms, Conference Rooms, Huddle Rooms. Public Address Systems. Network Design & Remote Management, Indoor/Outdoor WiFi Expansion, Video Security & Access Control. Smart Home/Office Automation, Pre/Post Construction/Upfit Fiber/CAT6a/CAT7 Wiring/Cabling. Mobile/Cell Signal Boosting. Automated Blinds, Roman Shades and Lighting. Hide-A-Hose Central Vacuum.

Services we don't offer

Stopping the clock on your VCR from blinking : )

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.9258 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
1%
3
0%
2
1%
1
4%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 51-258 of 258 reviews

Laurel R.
02/2016
5.0
cable tv service, home theater design
  + 0 more
Jeff was very professional. He came to my house and assessed the work and gave me great advice on the best way to mount the TVs while keeping the cords out of site. He was also able to provide cables and mounts (at amazon cost) so i didn't have to order them. His guys were very friendly and made sure everything was perfect and clean when done. Very pleased with the pricing too.
Description of Work: Mounted 2 flat screen TVs on plaster walls (more complicated than sheetrock)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Casandra J.
02/2016
5.0
home theater design, tv repair
  + 0 more
I have called Jeff several times over the past few years for things such as mounting tv's and I have also referred him to family members. He is always professional and trustworthy. I strongly recommend his services if you need to have home TV systems set up in your home. Excellent service!
Description of Work: My TV had stopped responding to the internet due to a problem with the wi fi lan adaptor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Trent T.
02/2016
1.0
electrician, home security systems, home theater design
  + 1 more
It went terrible. Jeff will not respone to telephone calls or text messages. His last responmse was that he got a big job from Google Fiber and had to blow off the rest of his customers. Jeff is extremely unreliable. Do yourself a favor and find another vender.
Description of Work: BE VERY AFRAID!!! Jeff Janson is the most unreliable person I have ever had to deal with. Jeff came to our house to repair a security camera system. In addition to repairing the camera system, Jeff was asked to quote adding several cameras, video door bell system and to install a dash cam video recorder.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$20

Sharon A.
01/2016
5.0
home theater design
  + -1 more
Prompt, friendly and did exactly what I told them to do. Their work is impeccable. Will use again!
Description of Work: Tv wall installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Shawn C.
12/2015
5.0
electrician, home theater design
  + 0 more
Service was performed exactly as described. Jeff did great work on a more complex job for us a couple years ago so he was my first and only call for this job. Hook-it-Up showed up to survey the job and completed it on the spot and ahead of schedule. I would unequivocally recommend Hook-It-Up for your connectivity needs.
Description of Work: Ran Cat 6 cabling to a section of my house that previously had no wired internet connection. The requested location made the job to complicated for me to handle on my own but it was not a problem for Jeff's crew.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Michael C.
12/2015
5.0
home theater design
  + -1 more
Jeff was very responsive. Gave me a quote at our initial meeting, scheduled the work to be done 2 days out. During the job Jeff kept me up to date with photos of the progress. After the job was completed he offered to return to our office when we had finished moving into the office. He came out again and made sure all computer were connect and the network was working correctly. Very good experience. Smoot without any hiccups and at a great price.
Description of Work: Networking cabling our offices

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Lisa L.
12/2015
1.0
home theater design
  + -1 more
I called Hook it up to wall mount a TV and set up a second TV with surround sound. I called before Thanksgiving and I have yet to get a return call.
Description of Work: Never returned my call.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Jeremy W.
11/2015
5.0
cable tv service, home theater design, tv antenna, tv repair
  + 2 more
Jeff's team was professional from beginning to end. Jeff came out and quoted the job very thoroughly. On the day of the job, his crew was very careful to be clean in the house and to not make a mess. The cables were run and tested and everything worked correctly the first time. The price came in at the low end of the budget Jeff gave me, which made me happy. I would use Hook-It-Up again.
Description of Work: They guys ran a coax cable from my attic to the crawl space for my TV antenna. They also ran some CAT6 from an office to the upstairs hallway and mounted a wireless access point for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Patrick B.
11/2015
5.0
electrician
  + -1 more
Very professional and thorough installation. It was a little difficult to get in touch with Jeff at first, but patience paid off. I have more work to be done soon and will definitely use them for that and anything else I dream up in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

DANIEL U.
11/2015
5.0
electrician, phone wiring, home theater design
  + 1 more
Jeff won my business because he was: 1. Available - easily reached via phone/text/email; 2. Knowledgeable- about the products and their application; 3: Cost Conscious - wanting to do the best job and also keep things under budget; 4: Accommodating - was able to provide services that fit my odd work hours; 5: Earnest and Friendly - was excited about helping, wanted to get things done to my satisfaction. I'm pretty particular and try to know as much as I can about AV products. Jeff was more than willing to discuss my ideas an provide answers. Jeff and Gary showed up promptly on-time of appointment, were neat and kept things clean at install sites, Gary did great job with wire management and electrical installation. I am happy with the quality of the work and the finished product. Quality communication and service. I strongly encourage others to consider HOOK-IT-UP for their AV, WiFi, Video needs.
Description of Work: Integrate Sonos system into AV configuration

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Marcia G.
11/2015
5.0
home theater design, tv repair
  + 0 more
I contacted Jeff and informed him that I wanted a tv mounted to the wall in my guest bedroom and did not want any wires or cords visible. When I spoke with Jeff on the phone, he gave me an estimate of what it would cost to have the work done. I thought it was a fair price, so then decided to schedule an appointment to have the work done. On the day of the appointment, Jeff came to my house to look at the project and then gave me a written estimate of the cost (which was in line with the estimate he quoted me on the phone). He was courteous and professional, and just has an overall pleasing disposition. When Jeff left, his team (Gary and Brogdon) completed the work. They mounted the tv (hiding all wires and cables, as well as my direct tv genie box), and programmed my remote control. I've worked with several contractors in the past for various projects; however, I must say that Jeff and his team were the most courteous and professional contractors I've ever worked with. They took off their shoes before entering my house, they covered my floors before they started working, and cleaned up after the work was done. I most definitely recommend this company.
Description of Work: Mounted a television to the wall in my guest room

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

Theodore B.
11/2015
5.0
cable tv service, electrician, home theater design, tv antenna
  + 2 more
Thankfully, Jeff was very flexible in scheduling, and he and Gary came out a few days after the new cabinets were installed. To be honest, I had no idea how difficult a process it would be to locate studs, cut out drywall and fish a ton of cables through the floor, into the crawlspace and then up into the cabinets. Gary was below the house for what seemed an eternity while Jeff worked to drill holes in the wall and in the cabinets to run cable and mount electrical boxes. They worked like a well-oiled team. Almost 8 hours later (right on the money with the estimate) the installation was complete and all of my equipment is located in a slim, stylish cabinet. How Gary squeezed a Dish Joey, Roku, blu ray player, Sonos Boost, router, and a Sony headphone transmitter - plus a large surge protector and tons of cables - into one slim, stylish cabinet, I'll never know. I will add that Jeff's estimate included a Sonos Soundbar, which costs $699, so the installation itself was only about $900. I think I might be cutting the cord soon, so when I do away with Dish, I'll be calling on Jeff to install an Over-the-Air antenna in the attic - and he's already given me an estimate for that work. Hook It Up is the way to go.
Description of Work: After the initial email contact, Jeff came out and I showed him a sketch of a custom fireplace mantel with two media towers on either side I was having built. I discussed with Jeff what I wanted done: mount 60 inch TV over fireplace, run power, coax and ethernet into the new cabinet. Jeff drew up a detailed estimate, and I waited for the cabinets to be installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,585

Daniel M.
10/2015
5.0
party planning, home theater design
  + 0 more
Jeff (owner) and Gary (technician) were absolutely fantastic!! I reached out to Hook-It-Up via Angies List and was contacted by Jeff very quickly to discuss my project. This is the first time that I have ever had someone install/mount a TV and setup my home theater (loose term) system. I could tell from the beginning that Jeff knew exactly what he was talking about, which made me very comfortable. He talked me through the entire process and was able to schedule me very quickly. When Jeff and Gary arrived at my house, I again knew they were legit. Jeff went over everything again and wrote out a very detailed invoice. I can't say enough about Gary. The guy is a magician. He is very methodical, detailed and organized. I have to say that I am extremely pleased with everything. The price was way better than expected for the quality of work received. My final price was also under all estimates I received. If you're thinking about getting a TV mounted, call Jeff.
Description of Work: Installed TV & Soundbar over fireplace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Craig E.
10/2015
5.0
cable tv service, moving companies, home theater design
  + 1 more
Jeff and crew were great. The job sounded simple, but my house didn't want to cooperate, so it took a little longer than anticipated - it happens. They all removed shoes when entering the home, and covered work areas with a blanket. Thoroughly cleaned up afterwards. Job well done. The guys did a great job, I would recommend them and will use their services again.
Description of Work: Installed 35' HDMI cable through wall, under floor and behind fireplace.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Gloria H.
10/2015
5.0
home theater design
  + -1 more
09-21-2015This time, it appeared that my stupidity was the problem, because Jeff was able to get my system to work flawlessly when he arrived. As he did when he installed the small antenna on my roof a couple of years ago enabling me to get quality TV after "cutting my cable", he came promptly. My only problem was that after going to the trouble of coming to my house & testing my system this last time, he refused to let me pay him for his time & trouble. Every time I have called needing electronic help, Jeff has always exhibited the epitome of competence, professionalism, & friendliness. As long as he's in business, I'll never call anyone else.
Description of Work: I called Jeff because I couldn't get one of my AppleTV's to work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michelle M.
10/2015
4.0
electrician, home theater design
  + 0 more
Crew was awesome and very knowledgeable and professional. I will definitely use them again when I hang my tv in the back. Very good value for the money compared to other companies. They will help define scope and allow you to do as much as you feel comfortable doing.
Description of Work: Reconnected relocated home theater to new house and ran all new speaker wiring in theater room. Ran new wires in chimney space for mounting flat screen on brick fire place. Performed, electrical, drywall and programming as well as calibration of the projector and sound check.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

Daryl E.
09/2015
5.0
home theater design, tv antenna
  + 0 more
Arrived on time and installed antenna. A couple of channels didn't have adequate signal strength, setup follow-up appointment to bring another antenna that pulled in all the local channels.
Description of Work: Installed an OTA antenna in the attic.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Elizabeth .
09/2015
5.0
home theater design
  + -1 more
I called Jeff and he got me scheduled the next day! Jeff and his crew did an awesome job. I work from home so want to make sure I have the best internet available. The crew worked the entire day (and even skipped lunch)! They did a fantastic job and even got ethernet runs to a couple tricky areas. Additionally, the main modem and router are tucked away in a closet and out of sight. Jeff came by on a Sunday to configure the internet to make sure everything ran smoothly. I'm so happy I used these guys and couldn't recommend enough.
Description of Work: I had 5 Cat6 ethernet runs to 4 rooms very close to each other and 1 ethernet run to an above-garage bonus room pretty far away. I also had a few switches installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$823

William J.
09/2015
5.0
home theater design, tv antenna, tv sales
  + 1 more
I hate that this review has taken so long to get on here. I contacted Jeff and he and his crew came out and walked through the entire house with me listening to what my end goal was in my home networking and A/V setup. From there, based on the details of each job we prioritized the jobs and started with what I detailed above. The crew (can't remember their names) were THE MOST POLITE, PROFESSIONAL, ORGANIZED and CLEAN (i.e. how they worked in the house and cleaned afterwards) that I HAVE EVER had in my home. They didn't for a minute stop working or take any breaks. Very hardworking. They came in and got the job done and even did some small extra things for me. There will be no question in my mind whether I use Jeff again. As long as he's in business, he'll be my contact for any network/ A/V related work. Thanks Jeff and crew for a wonderful experience!!!
Description of Work: Mapped and line tested all connections (phone, cable, etc). Installed long Digital Antenna in attic and tied the signal into the network box so the signal would go to all the TVs in the house eliminating need for individual antennas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Dennis F.
09/2015
5.0
moving companies, home theater design
  + 0 more
This is the second time I've used Jeff and his crew to do work for me. Last February, they installed a wall-mounted 55" TV in my bedroom. Today, they installed an additional 55" TV over my fireplace, and removed the old one. On both occasions, the crew was beyond professional. Everything was carefully measured and the guys took their time to make sure everything was done exactly right. It's nice these days to see people who really care about their work and don't cut corners. I can't recommend them enough. A+ operation.
Description of Work: Removed old wall-mounted TV and installed new one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$156

Jim D.
09/2015
5.0
home theater design
  + -1 more
Jeff and his team showed up exactly when they said they would. They were professional in appearance, knew exactly what they had to do and how to do it, and finished promptly. Jeff was personally involved, and did the finish-up programming himself. Then, when there were a few loose ends (not problems - just loose ends), he made an appointment to show up on a Sunday, and took care of those loose ends promptly - AFTER he had already been fully paid. The charges were exactly as we had agreed prior to the service, and he didn't try to up-sell anything. I used another A/V company for five years prior to this, and I'm just sorry that I didn't find Hook-It-Up sooner! I would highly recommend Jeff and his team.
Description of Work: Installed home audio (Sonos) system, two flat screen TVs, and two universal remotes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,370

Jennifer R.
08/2015
5.0
home theater design
  + -1 more
Exceeds expectations is a not saying enough. As a veteran in IT with 20 years of experience, I have high demands for quality and inspect every data packet on my networks. The same goes for my home network. The team was on time (actually early by a few minutes in a good way!), courteous, and hyper-detailed to ensure that every panel and the central hub were perfectly aligned... without me asking. It was like they were never here and the panels just showed up! Jeff himself came with his crew to review what he estimated and potential challenges. We ran into one that made it difficult to run the appropriate cables, but Jeff was conservative in his estimate so there were no shocks. His crew was so on top of all matters that I was blown away by the speed/yet confidence they worked in. Overall, I would hire them for any network I have control of and underscore that no one can beat their quality/cost. Simply put, they are the best I have worked with.
Description of Work: We needed structured CAT6 in our house so the internet could be shared without wireless connections. High bandwidth is critical for our needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Kim S.
08/2015
5.0
electrician, home theater design
  + 0 more
Jeff and his crew were outstanding. Prompt, courteous, timely, reasonably priced, professional. We could not be more satisfied with his work. I would recommend Hook it Up without any reservation.
Description of Work: Mounted flat screen television, relocated appropriate wiring and outlets so as not to be exposed, rewired and remounted separate television that had been improperly installed by handyman, programmed two harmony remotes with multiple components.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$580

Anthony F.
08/2015
5.0
home theater design
  + -1 more
I contacted Jeff about a wireless networking issue I was having. I wasn't getting the wireless speed that my provider gives to the router. He provided detailed phone support. We discussed several options which I followed through with and solved my problem. I would recommend Jeff for any future issues that arise. Thanks Jeff!
Description of Work: Wireless networking help

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Christopher F.
08/2015
5.0
electrician, home theater design, tv antenna
  + 1 more
These guys are awesome. Jeff came out quickly for the initial assessment and the work performed was excellent. I had already purchased all of the necessary supplies - the crew arrived on time on the day of the install and got to work right away. I had previously used white cord mate covers around the perimeter of my room in an attempt to hide all of the wires running to my speakers and projector. I had to run everything from the back of the room to a TV stand below my projector screen in the front. I'm amazed at how much cleaner and professional the room looks after Jeff and crew completed their work. Wires are totally hidden behind each speaker and no more white covers running up the wall to my projector. By running all of the wires into the closet I was able to remove all of the electronic components from the room, making it much more quiet and clean. They were also able to make use of a spare coax cable the builder had left so I could connect an HD antenna. I can now watch over the air programming throughout the house. The crew cleaned up after themselves and left the house in better shape than when they got there. I will definitely be recommending Hook-It-Up to anyone needing this type of work done. Thank you!
Description of Work: Ran speaker wire in the walls of my home theater, installed an electrical outlet and HDMI pass-through in the ceiling above my projector and routed all wiring to a nearby closet. Also installed an electrical outlet in the closet. Made a connection ready in the attic for an attic installed HD antenna.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Contact information

619 Pine Ridge Road, Chester, SC 29706


Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Stereo and Home Theater Systems,
TV Antenna,
Home Automation,
TV Repair,
TV Sales,
Phone Wiring,
Home Security Systems,
Moving Companies,
Lighting,
Entertainment/Parties,
Central Vacuum Cleaning,
Landscaping - Lighting

FAQ

HOOK-IT-UP is currently rated 4.9 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

HOOK-IT-UP accepts the following forms of payment: Check,MasterCard,PayPal,Visa
Yes, HOOK-IT-UP offers free project estimates.
Yes, HOOK-IT-UP offers eco-friendly accreditations.
Yes, HOOK-IT-UP offers a 10% senior discount.
Yes, HOOK-IT-UP offers emergency services.
Yes, HOOK-IT-UP offers warranties.
HOOK-IT-UP offers the following services: Design/Build/Consult Home Theaters, Screening & Media Rooms. Outdoor Living Spaces. Live Audio/Video for Boardrooms, Conference Rooms, Huddle Rooms. Public Address Systems. Network Design & Remote Management, Indoor/Outdoor WiFi Expansion, Video Security & Access Control. Smart Home/Office Automation, Pre/Post Construction/Upfit Fiber/CAT6a/CAT7 Wiring/Cabling. Mobile/Cell Signal Boosting. Automated Blinds, Roman Shades and Lighting. Hide-A-Hose Central Vacuum.
Stopping the clock on your VCR from blinking : )

Contact information

619 Pine Ridge Road, Chester, SC 29706


Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day