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HOOK-IT-UP

Stereo and Home Theater Systems, TV Antenna, Home Automation,

About us

HIU is full service audio video sales and installation company. Specializing in automation, network & wifi design/management, video security and low-voltage wiring for residential, commercial, corporate, enterprise and retail projects. Serving the Carolinas, and popular coastal and mountain areas within a few hundred miles. HIU was founded in 2010 when Jeff Janson merged his executive IT career with his passion for audio video. Jeff brings to the table more then twenty five years experience integrating and automating audio video solutions with IT systems. Get it, hook IT up. : ) They also have engineers and programmers that can address any size network and automation system on the market. From the family room to the boardroom and beyond. They listen and provide solid simple solutions that fit your needs and budget. You can expect quality service at competitive rates and personable experienced technicians that treat your property with care.

Business highlights

14 years of trusted experience
LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Design/Build/Consult Home Theaters, Screening & Media Rooms. Outdoor Living Spaces. Live Audio/Video for Boardrooms, Conference Rooms, Huddle Rooms. Public Address Systems. Network Design & Remote Management, Indoor/Outdoor WiFi Expansion, Video Security & Access Control. Smart Home/Office Automation, Pre/Post Construction/Upfit Fiber/CAT6a/CAT7 Wiring/Cabling. Mobile/Cell Signal Boosting. Automated Blinds, Roman Shades and Lighting. Hide-A-Hose Central Vacuum.

Services we don't offer

Stopping the clock on your VCR from blinking : )

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.9258 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
1%
3
0%
2
1%
1
4%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 26-258 of 258 reviews

Robert B.
05/2017
5.0
electrician, home theater design
  + 0 more
All work was done to my satisfaction with no issues afterwards. I will continue to use Hook It Up for other services in the future.
Description of Work: Mounted 65 inch LED television Installed 5.1 surround sound with subwoofer Programed Harmony Remote

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sean C.
03/2017
5.0
electrician, lighting, home theater design
  + 1 more
Jeff and his team did a fantastic job getting my man cave completed (Too bad I waited for 9 months after we moved in to get it installed). The technicians were extremely polite and accommodating. I cannot wait to watch my next action movie or EPL game on the big screen!
Description of Work: I needed to get in-ceiling surround sound speakers and my DLP projector installed in our new home. We also had to move an Ethernet connection from the opposite wall to the wall on which we installed the screen as well as installed an outlet in the ceiling to power the projector.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Michele C.
02/2017
5.0
electrician, home theater design, cable tv service
  + 1 more
I started looking for an AV company using the neighborhood email newsletter. After getting Jeff Jansen's name and number from several people that have used them, I also checked Angie's List. All positive references. Jeff was great to deal with and let me know who he was sending out to my home before they arrived. It was a positive experience all around.
Description of Work: Brogdon and Gary were punctual and polite, neat and professional. They had to run electrical and cable to the blank wall above my gas fireplace. The sound bar is attached to the bottom of the tv and the bracket pulls out and rotates. I love it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$475

David W.
01/2017
5.0
home theater design
  + -1 more
This is the second time we have hired Hook-It-Up to do work in our home and it was so nice to see the same installers working for the company a year and a half later! The installers were very nice and did a great job setting up the sound bar. Once the sound bar was installed and the TV was hung back on the wall, we had an issue with the TV not working. To shorten the review, the issue had NOTHING to do with what the installers worked on, but sensing our panic of having no internet or cable and a house full of guests, the installers stayed while we called Spectrum to troubleshoot. After about and hour, the installers left and the owner, Jeff Janson stepped in. He was very responsive and offered to come to our house himself to ensure we got everything up and running that day! As it turns out, our rowdy boys knocking a transmitter out of the wall in the playroom caused the problem. Once that was plugged in everything worked!
Description of Work: We had a new sound bar installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Sara J.
01/2017
5.0
home theater design, tv antenna, cable tv service
  + 1 more
Everything was done promptly and professionally. They were very respectful of our home and our time. We have a shoe free home, although we don't really enforce it with visitors, but they noticed we left our shoes at the door and they did the same. I work from home and they didn't disturb me at all. They had to move my son's bed, but they put everything back in order - I never would have known it had been moved if I hadn't seen it. They cleaned up after themselves. We've already recommended them to someone else, and will do so again if the opportunity arises.
Description of Work: We needed an antenna installed on the roof and cables run to several rooms of our house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Alpesh S.
12/2016
5.0
home theater design
  + -1 more
Very talented staff. Jeff is the best and provided the best advise to meet our needs. His engineers are very talented and professional. Highly recommend his services!
Description of Work: Installed TVs, Sonos speaker installation,

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Lisa S.
12/2016
5.0
home theater design
  + -1 more
A+++ This is the second time Hook-It-Up has been to my house and BOTH times they did a fantastic job. They are quick to respond to appointment requests, punctual, very friendly, knowledgeable, quick/efficient, neat (take off their shoes, used a drop cloth, etc) and overall do a great job!!!! I highly recommend them.
Description of Work: I had a sound bar and DVD player hooked up to my flat screen tv (mounted to the wall). They ran the cords through the wall and programmed everything to my remote.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Reshma V.
12/2016
5.0
home theater design
  + -1 more
After about 6 months on the previous installation and about 1.5 weeks on the second installation, I can say that everything still works great and we haven't experienced any issues so far. In fact, Jeff and team were able to resolve a long standing internet-sync issue we were having. Jeff and team were professional and did a good job in the time specified and the cost was not unreasonable given all that we got done. Would recommend to anyone.
Description of Work: I contacted Jeff at two separate times for two separate jobs in the past 6 months. I bought my house recently and the previous owner had surround sound installed throughout the house. Unfortunately, none of it was working and the components were all over the place. I called Jeff to come down to the house to take a look and recommend what I needed to do to get it operational (and not to break my bank). He performed a diagnostic (for free) and wrote up an estimate for work. The cost was very reasonable and he used as many of my existing equipment and parts to keep the cost down, so we went ahead with the work. His guys came to the house (Gary and Brogden) and hooked everything up and got it working according to what we discussed in the quote. No issues with that work so far and my wife and I love to be in our backyard with the music on. The second time I called Jeff, I needed to get 2 NEW tvs installed and an old tv removed from the wall mount and re-mounted in another room. This was a bit more involved so we collaborated to get the right components for what I ultimately wanted. The cost was reasonable and I found his guys to be very professional. I would definitely recommend going with Jeff for your A/V needs. He was knowledgeable about everything and was very pleasant and easy to work with. He stayed within our budget and most importantly, didn't screw up!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Anne S.
11/2016
5.0
tv antenna
  + -1 more
Since I moved here two years ago I have had multiple contractors in my house for a variety of reasons. The gentleman that came out was so professional. He brought his own drop cloths and covered my carpet, he had his own vacuum! He made sure everything was working and even disconnected my prior service so I did not have to worry about disconnecting the wrong thing. I would say this company provided first class service from the first phone call to the final result. I would definitely recommend and I wish all contractors had this level of customer service!
Description of Work: A tv antenna was installed. The antenna was placed in the attic.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$345

Pallas Y.
11/2016
5.0
home theater design
  + -1 more
Great company, great service. I called Jeff the night before for an estimate and told him I would like to get two tv mounted asap. He had a team out at my house at 8 am the next morning. Him and his team did a great job while being extremely polite and respectful. I will definitely use their services again!
Description of Work: Wall mounted two tvs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kenneth K.
10/2016
5.0
satellite tv service, tv sales
  + 0 more
This is our second time using Hook It Up and we won't hesitate to use them again. Jeff came out to give a quote and had a great plan for his techs to execute. The techs are great guys and meticulously installed both TV's.
Description of Work: Wall mounted 48 inch TV in Bedroom & replace wall mounted Den TV with 55 inch. Also purchased TV from them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jennifer B.
09/2016
5.0
home theater design
  + -1 more
Jeff was very thorough and worked meticulously to ensure that we were satisfied with the positioning of all of the TVs and the placement of the wiring so that no wires would be visible. We recently had a problem with our TV satellite service that we weren't able to diagnose ourselves. We called Jeff and we were able to set up an evening phone appointment with him the very same day we called. He walked us through the problem over the phone and was able to get our TV back up and running very quickly. Jeff has consistently provided us with excellent customer service!
Description of Work: We hired Jeff 4 years ago to set up our flat screen TV's and surround sound.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Peter S.
09/2016
1.0
home theater design, tv antenna
  + 0 more
After initially responding to me by text to acknowledge the job, the owner didn't return subsequent calls or text messages to learn what the job actually was and set up an appointment. I still haven't heard from him. Very unprofessional.
Description of Work: Antenna install, TV mounted on family room wall

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Jillianne B.
08/2016
1.0
home theater design
  + -1 more
Jeff was tough to get in touch with but finally we were able to set up an appointment. He texted the night before to change the time. I came in on vacation days to meet him and he was 45 minutes late saying he was stuck in traffic. I have waited almost three weeks for his quote and he will not return my phone messages or texts. Very disappointing and unprofessional.
Description of Work: We wanted to use Jeff to help us upgrade our theater system in a classroom.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Elizabeth .
08/2016
5.0
home theater design
  + -1 more
I used Jeff and his crew about a year earlier to add ethernet to my home. They did such a good job that I used them again. This project was a little more straight forward. They ran all the cables needed through the crawl space and up behind the wall to mount a TV. Jeff sat down with me before the work began to really make sure all the components needed were not only right for now but good enough to keep up with technology for years to come. He really made sure the right products were used and not just the most expensive ones. His crew is fantastic. They did a great job and didn't leave a spec of dirt behind. They also do a great job organizing all the wires. The crew did so well that they finished well before their expected time which saved me a lot of money. Thanks!
Description of Work: Mount TV and run cables to it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$845

Bradley F.
08/2016
1.0
home theater design
  + -1 more
I called Jeff and left a voicemail. Called again a couple days after and spoke to Jeff directly. He said he'd like to see the house for the TV install and asked that I send him a text with my contact information so he could set up an appointment. Never called back to schedule (after several days) and never even acknowledged the text. No response from Angie's list either
Description of Work: Tried several times to set up an appointment to no avail. Unresponsive despite talking him directly

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Mary S.
05/2016
5.0
home theater design
  + -1 more
Jeff Janson and his workers arrived on time. They were very courteous, knowledgeable and efficient. I was quite impressed and would certainly recommend them to anyone needing their services.
Description of Work: hooked up tv over fireplace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Ron D.
04/2016
5.0
home theater design
  + -1 more
Jeff is great guy and a very good AV man. He was able to diagnose my problem and have it repaired quickly. Great price and he stands behind his work. I can call him with any questions. To me that is worth paying extra for and with Hook it up you don't have to!
Description of Work: Installer Amp and 2 new outdoor speakers

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Peggy D.
04/2016
5.0
home theater design
  + -1 more
I would like to apologize for the negative review that was intended for another company I do again apologize and would encourage you to use their services!
Description of Work: Return my call

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Terence S.
04/2016
5.0
cable tv service, home theater design
  + 0 more
The installation went much more smoothly than expected. The team were on time, very professional and a pleasure to work with. I would highly recommend using their services.
Description of Work: Expanded Wi-Fi network in house via additional cable runs and configuration of second router.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Raymond H.
04/2016
5.0
electrician, home theater design
  + 0 more
Jeff's team was absolutely perfect. They arrived on time ad did a very professional job rewiring the two lines I needed. They hung up one tv and provided me with very detailed instructions on how to hang up the one I was doing myself. I could not have asked for any better service. I would most definitely us "Hook-It-Up" again if I needed any tv wiring or mounting. I don't think I have ever had any better service from anyone I have contacted through Angies list.
Description of Work: rewired the 120 line and the cable line to the location we needed to mount two LCD tvs. They hung up one of the two tvs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$285

Tony J.
04/2016
5.0
home theater design, cable tv service
  + 0 more
Hook-It-Up was on time and very professional. Suggested cost save options and answered any questions we had throughout the process. Would recommend there services to anyone in need!
Description of Work: The provider re-ran my cable to a different location, hung a tv with no cables shown and set-up our Sonos through an appropriate connection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Kelly B.
03/2016
5.0
cable tv service, home theater design, tv repair
  + 1 more
The set-up team arrive promptly, taking their shoes off & getting right to work. While I don't know much about mounting & cables they made everything comprehensive & included my input 100% of the way as far as positioning of the TV & the best way to hide all cables & cords. After mounting they went through & programmed all TV's to each remote (i.e. cable, AppleTV, Roku) also letting me know how they completed each step & also making sure I was comfortable & understood everything being done. Very professional & would use again for my IT needs in the future.
Description of Work: Two 48" TVs mounted along with the corresponding entertainment systems

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Kipp K.
02/2016
5.0
electrician, home theater design
  + 0 more
Jeff was very professional and knowledgeable. He came by to evaluate my home network and made suggestions to improve it. He provided an estimate and we scheduled the installation for the following day. When Jeff and his crew showed up they always took their shoes off inside and left everything cleaner than they found it. They were able to hardwire 6 components and added 2 new Wi-Fi access points. No more dead spots. After the installation was complete, Jeff would not leave until I was 100% comfortable with the setup and happy with the work. I would recommend Jeff and Hook It Up to anyone needing assistance with home networking, and I would use them for any service they provide.
Description of Work: Jeff and his crew helped expand and extend my home network. They installed new wiring and Wi-Fi access points.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$485

delores C.
02/2016
5.0
home theater design, tv sales
  + 0 more
I had a small job that I had been putting off for some time. I didn't think I would be able to find someone to come to my home to take care of this small job. I contacted Jeff and he said no job was too small. Jeff came out and hooked up surround on two televisions along with a dvd player and a streamer. Jeff kept asking questions about how our systems were used. Along with my answers and his knowledge, he was able to tweak the audio and visual systems on our entertainment centers. We are now using features of our system we didn't realize we had and paid for!
Description of Work: Set up surround sound system along with a DVD player and streamer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

619 Pine Ridge Road, Chester, SC 29706


Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Stereo and Home Theater Systems,
TV Antenna,
Home Automation,
TV Repair,
TV Sales,
Phone Wiring,
Home Security Systems,
Moving Companies,
Lighting,
Entertainment/Parties,
Central Vacuum Cleaning,
Landscaping - Lighting

FAQ

HOOK-IT-UP is currently rated 4.9 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

HOOK-IT-UP accepts the following forms of payment: Check,MasterCard,PayPal,Visa
Yes, HOOK-IT-UP offers free project estimates.
Yes, HOOK-IT-UP offers eco-friendly accreditations.
Yes, HOOK-IT-UP offers a 10% senior discount.
Yes, HOOK-IT-UP offers emergency services.
Yes, HOOK-IT-UP offers warranties.
HOOK-IT-UP offers the following services: Design/Build/Consult Home Theaters, Screening & Media Rooms. Outdoor Living Spaces. Live Audio/Video for Boardrooms, Conference Rooms, Huddle Rooms. Public Address Systems. Network Design & Remote Management, Indoor/Outdoor WiFi Expansion, Video Security & Access Control. Smart Home/Office Automation, Pre/Post Construction/Upfit Fiber/CAT6a/CAT7 Wiring/Cabling. Mobile/Cell Signal Boosting. Automated Blinds, Roman Shades and Lighting. Hide-A-Hose Central Vacuum.
Stopping the clock on your VCR from blinking : )

Contact information

619 Pine Ridge Road, Chester, SC 29706


Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day