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The Pool Express

Pool and Spa Service, Pool Sales Construction and Installation, Decorative Concrete,

About us

Charleston's Leading Swimming Pool Company. We take care of all of your inground swimming pool needs, as well as deck work and new pool construction. No job too big or too small. We are accredited with the Better Business Bureau.

Business highlights

17 years of trusted experience

Services we offer

We offer vinyl liner replacement, service and repair on all inground swimming pools. We also offer salt systems, pumps, filters from major brands like Pentair and Hayward. Deck re-coloring, re-plaster and much more!

Services we don't offer

Above ground swimming pools are not serviced by this service provider.

Amenities

Free Estimates
Yes


Accepted payment methods

Check
MasterCard
Visa

Photos of past projects

Reviews

4.96 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
0%
3
0%
2
17%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-6 of 6 reviews

Joan H.
05/2018
2.0
swimming pools
  + -1 more
Spoke to Roy first and he said that we don't do above-ground pool installation and that's it. But he referred me to someone named Billy and he said Billy will call me. He gave me his phone number. I called Billy and left a message and my information but he never called me back. I may use them in case of emergency.
Description of Work: I called them to see if they do above-ground pool installation.

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
2.0
punctuality
2.0

Yes, I recommend this pro

louise E.
07/2017
5.0
pool cleaners
  + -1 more
it was a lot of work he had to take all the sand out of the filter, repair it and refill it. He did great job.
Description of Work: problem with filter. had to drain ,empty sand & replace part

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Maria P.
06/2017
5.0
pool cleaners
  + -1 more
We contacted at least four different companies. Roy's estimate was the lowest. After looking at a few reviews and weighing options, we decided to go with Roy and Pool Express. He was very professional. He replied to calls and messages quickly. He was prompt and kept appointments. He answered all our questions. He immediately took care of one minor issue that came up AFTER the install. Pool looks great. Would definitely recommend and use again.
Description of Work: We needed a replacement for our vinyl liner. This was an in-ground, residential pool.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

richard W.
06/2017
5.0
pool cleaners
  + -1 more
Roy and his crew did a awesome job! Roy took the opportunity to suggest details that made our pool liner awesome. I will say that he worked with me to save money on replacing my pool light which would have cost a additional $450 to $500 dollars! I would hire them again in a instance and highly recommend Roy for eye to detail and price.
Description of Work: Replace pool liner

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,100

charles M.
06/2017
5.0
pool cleaners
  + -1 more
great job.repaired pool valves
Description of Work: replace pool liner

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,600

Dani V.
04/2016
5.0
pool cleaners
  + -1 more
Ray and his crew was extremely professional. The was also timely. Has over 30 yrs. Experience in the business and very affordable. His price was $ 3, 000 under all other bids. I w/d recommend him to anyone.
Description of Work: Drain pool, remove old liner. Clean out bottom of pool. Repair inside skimmer, install liner, vortex cover, start up chemicals.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

    Contact information

    Nevonna, Charleston, SC 29406

    http://www.thepoolexpress.com

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Pool and Spa Service,
    Pool Sales Construction and Installation,
    Decorative Concrete,
    Decks and Porches,
    Concrete Pouring and Repair

    FAQ

    The Pool Express is currently rated 4.9 overall out of 5.
    The Pool Express accepts the following forms of payment: Check,MasterCard,Visa
    Yes, The Pool Express offers free project estimates.
    No, The Pool Express does not offer eco-friendly accreditations.
    No, The Pool Express does not offer a senior discount.
    No, The Pool Express does not offer emergency services.
    No, The Pool Express does not offer warranties.
    The Pool Express offers the following services: We offer vinyl liner replacement, service and repair on all inground swimming pools. We also offer salt systems, pumps, filters from major brands like Pentair and Hayward. Deck re-coloring, re-plaster and much more!
    Above ground swimming pools are not serviced by this service provider.

    Contact information

    Nevonna, Charleston, SC 29406

    http://www.thepoolexpress.com