About us
Business highlights
15 years of trusted experience
Services we offer
Services we don't offer
Amenities
Free Estimates
YesAccepted payment methods
Reviews
4.47 Reviews
Showing 1-7 of 7 reviews
Cynthia J.
07/2017
house cleaning
+ -1 moreThey gave me conflicting appointment dates. I waited for them to give me another date and I've never heard from them, so I chose another company.
Description of Work: Called them to set up appointment.
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| professionalism | |
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Marylee M.
02/2017
house cleaning
+ -1 moreIt went wonderfully. I hired them and am very happy with the level of cleaning that they do. The girls are very respectful and work very hard. When they leave, my house is wonderful!
Description of Work: I needed a service that would clean my home every other week.
| Rating Category | Rating out of 5 |
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| quality | |
| value | |
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Yes, I recommend this pro
$89
Marylee M.
08/2016
house cleaning
+ -1 moreThe women were fantastic! The house is cleaner than it has been for a long time! I am 79 and could no longer keep it longing great. The women went to work immediately. They asked a few questions and we reviewed what I wanted done. I am so happy I choose them. They were professional and excellent at cleaning.
Description of Work: First deep cleaning of home.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$138
Susan T O.
08/2016
house cleaning
+ -1 moreUnder initial owners with personal involvement in quality checks, was excellent. Under new ownership, the service went down significantly. Poor training, constant changing of staff, lack of leadership, no true quality checks even with constructive complaints. I had to change to another service after several correction attempts.
Description of Work: Routine housekeeping services every 2 weeks
| Rating Category | Rating out of 5 |
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$125
Laura R.
04/2016
house cleaning
+ -1 moreThe cleaning authority has been fantastic. I have had a number of initial cleans by other companies and they were either way over priced, or did a terrible job. The cleaning authority sent out the owner of the company to give me a quote and explain to me the cleaning process and the price. The price was much lower than I was expecting and their deep cleaning rotation is so great. Every other clean they spend extra time on certain areas so that you truly do get a deep clean every time they come to you home. (like you would with an expensive one time clean with any other company) The payment is easy with the online account and I can "turn on" or"off" different rooms in my home that I don't use a lot to cut down on cost. TCA has been a life saver!
Description of Work: The cleaning authority comes and cleans my house every 4-6 weeks.
| Rating Category | Rating out of 5 |
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| quality | |
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Yes, I recommend this pro
$102
Carol M.
09/2015
house cleaning
+ -1 more.
Description of Work: .
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
$89
Matthew S.
08/2013
house cleaning
+ -1 moreI have had two cleaning companies in Charleston, SC service my home. I don't consider myself to be picky but I do expect the companies do complete the tasks they describe in their services. The Cleaning Authority has provided a high quality cleaning service that is consistent. The staff are great and the owner is more than willing to help you with everything to make sure you are satisfied. The price and quality are a perfect match. I would recommend their services to others.
Description of Work: Biweekly house cleaning services. They also offer other cleaning frequencies and services.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$100
Response from The Cleaning Authority
Contact information
5060 Dorchester Rd Unit 330, Charleston, SC 29418
http://charleston.thecleaningauthority.com/Service hours
Sunday:
ClosedMonday:
7:00 AM - 5:00 PMTuesday:
7:00 AM - 5:00 PMWednesday:
7:00 AM - 5:00 PMThursday:
7:00 AM - 5:00 PMFriday:
7:00 AM - 5:00 PMSaturday:
ClosedLicensing
Bonded
Insured
Eco-friendly Accreditations
LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
House Cleaning
FAQ
The Cleaning Authority is currently rated 4.4 overall out of 5.
Sunday: Closed
Monday: 7:00 AM - 5:00 PM
Tuesday: 7:00 AM - 5:00 PM
Wednesday: 7:00 AM - 5:00 PM
Thursday: 7:00 AM - 5:00 PM
Friday: 7:00 AM - 5:00 PM
Saturday: Closed
The Cleaning Authority accepts the following forms of payment: Check,MasterCard,Visa
Yes, The Cleaning Authority offers free project estimates.
Yes, The Cleaning Authority offers eco-friendly accreditations.
No, The Cleaning Authority does not offer a senior discount.
No, The Cleaning Authority does not offer emergency services.
No, The Cleaning Authority does not offer warranties.
The Cleaning Authority offers the following services: Detail-Clean Rotation System House Cleaning/Residential Cleaning Weekly Cleaning Bi-Weekly Cleaning Quarter Weekly Cleaning One Time Cleans Apartment Cleanings Move In/Move Out Clean
Carpet Cleaning, Window Cleaning.
Contact information
5060 Dorchester Rd Unit 330, Charleston, SC 29418
http://charleston.thecleaningauthority.com/Service hours
Sunday:
ClosedMonday:
7:00 AM - 5:00 PMTuesday:
7:00 AM - 5:00 PMWednesday:
7:00 AM - 5:00 PMThursday:
7:00 AM - 5:00 PMFriday:
7:00 AM - 5:00 PMSaturday:
Closed