Southern Shores Real Estate Group

Southern Shores was the property manager for a duplex that a company I mange owned for quite some time. In that time, I often felt like they weren't bringing enough to the table to justify the money - about half of the profits. Sometimes they just collected checks. Then when something went wrong, I would often have to get fully involved. There was a mix of professionalism - it ranged from satisfactory to abysmal. A few times I almost threw my computer out the window I was so angry at them. I get the impression that they are understaffed, undertrained, and under supervised. Something has to explain why after so many months I was often disappointed. Long stretches of lack of communication, disgruntled tenants, and spotty quality assurance. Note: I am writing this as a manager of the company that contracted with SSREG.

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Trying to get anything done through the manager is difficult and usually required repeated efforts to get the issues addressed.

After repeatedly meeting with Southern Shores contractor to discuss project scope and costs the contractor could not provide us with a contract that matched the scope of work or come in at the price point we had discussed. Despite repeated attempts to communicate our expectation time and time again the contractor failed to deliver a complete contract, not to mention each time the price jumped significantly. Finally we met with the management team of Southern Shores, this also proved to be extremely frustrating and provided no new resolutions to our issues. At this point my wife and I were so frustrated and had wasted weeks dealing with the incompetence of the Southern Shores team we had finally had enough and cut all ties with the company. Needless to say I will never be doing business with Southern Shores again.

She was outstanding. She spent five hours. She was polite and professional. She had her own stuff and went to town.