Purpose Plumbing is your premier plumbing company in the Charleston area. We provide numerous services within the plumbing industry. If you are looking for friendly, competitively priced, hardworking individuals, look no further. We will be with you every step of the way, from the initial call to the completion of your project. Your satisfaction is our guarantee. We look forward to coming to your location and handling all of your residential or commercial plumbing needs. Call us directly at (843) 998-7465
Business highlights
7 years of trusted experience
Emergency Services Offered
Services we offer
Clear Sewer Main
Drain Cleaning
Hydro Jetting
Whole House Re-piping Specialist
Polybutylene Pipe Replacement
Plumbing for Home Addition (Rough-In and Trim Out)
Faucets, Fixtures and Pipe Repair
Water Heater Install
Water Heater Repair
Clear Drain Clog or Blockage
Install Sump Pump
Repair Tankless Water Heater
Install Tankless Water Heater
Repair Water Main Install or Repair Sewer Main
Install or Replace Drain Line
Camera & Locate Water and Sewer Line Issues
Residential and Commercial Services
Trades person came to the house, gave a quote, I declined the amount: (install 3 toilets) when he was leaving, he asked if i have something saying its $49 when they come out. If that was mentioned, I wouldn't have responded. The next day, I was texted an invoice for$49, which I will not be paying. They KNOW if they mention $49, people won't use them. They should be reprimanded, i find it scammish.
Description of Work: N/A
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$49
Carol A.
07/2021
2.0
water heater repair
+ -1 more
We hired Pink to install two new tankless water heaters. From the beginning, we had issues. Lewis came out and said it was our mixing valve but did something and said it was working. It wasn’t. Several visits later it still wasn’t working Their solution was to keep the upstairs super hot when people wanted to shower downstairs and turn it down when we used the upstairs shower. So that’s what we did to get by. A few months later the downstairs unit stopped working. The motherboard had to be replaced. We asked why a new unit would have a motherboard fail and they told us it just happens. We continued to have issues with the upstairs unit and eventually the downstairs unit had problems again. Finally, after two additional visits, a new plumber from Pink got on the phone with Navien, discovered the unit was never changed from factory settings and was running as a commercial unit which is why the motherboard went and which was causing it to run constantly (burning gas) The plumber also told me it had never been installed properly and was missing a part but was now working correctly. At the same time, he looked at the upstairs unit and said he did something to fix it. The next morning I had no hot water. He came and fixed that (apparently he had switched it off). Shortly thereafter, an alarm went off for the unit. The same plumber came by and reset it while out for the evening. When the next person took a shower, the alarm went off again. At this point I was furious and demanded someone from their company fix this very expensive and brand new unit once and for all. They would not come out again so fortunately, I had to call another company. They said that unit (a Rinnai) also was incorrectly installed and was soon going to be doing damage to our pipes in the walls due to the manner in which they had it draining. It too was missing something which is described in the plumber’s assessment. At this point we feel Pink Plumbing (who had sometimes returned for free, sometimes charging us over 8-9 months) should be responsible for the repair work. We are asking Pink pay compensation for the emergency visit and the repair work on the second unit. We spent many months with two units working improperly costing us time and money. We contacted Jud Leggett several times and he always says he will look it over and get back to us. He never does.
Description of Work: Installation of new tankless water heaters
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$6,000
Sean S.
06/2021
5.0
plumbing
+ -1 more
It’s going well
Description of Work: rough in plumbing work for new shower
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Lavern M.
12/2020
5.0
excavators, plumbing
+ 0 more
Great, no more leakage
Description of Work: Fix a leaking pipe
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Janice V.
01/2020
5.0
plumbing, water heater repair
+ 0 more
Well. Thorough explanation and work
Description of Work: Clean tankless water heater
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$189
Response from Purpose Plumbing, LLC
Thank you for allowing Pink Plumbing to service you.
Jude C.
01/2020
5.0
plumbing
+ -1 more
Experience was very friendly and efficient
Description of Work: Jan on Wednesday and they came and installed her re purchased sprayer and fixed a water leak under the valve that they repaired. They fixed all fixtures and installed what I purchased. They went above and beyond and checked the other valves as well.
Rating Category
Rating out of 5
Yes, I recommend this pro
$350
Thomas M.
01/2020
5.0
plumbing
+ -1 more
Things went well and the service technicians were very courteous and cleaned up after themselves..
Description of Work: Needed a natural gas line ran from my outside stub thru the exterior wall to a ventless fireplace.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$725
John L.
12/2019
5.0
plumbing, water heater repair
+ 0 more
Pink Plumbing was very responsive and did everything they promised and on time at a fair price.
Description of Work: Regulator on a gas water heater
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Devin H.
12/2019
5.0
plumbing
+ -1 more
Pink plumbing was so fast and even worked with a contractor they suggested to get a cabinet out of the wall all in the same day! I will always call pink plumbing when I need work done. Great prices, good people, and all with a good cause!
Description of Work: Plumbing
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$635
Glen B.
08/2019
5.0
plumbing
+ -1 more
Quick service, great folks and they stand by the quality of their work
Description of Work: Plumbing
Rating Category
Rating out of 5
Yes, I recommend this pro
Jerry S.
08/2019
5.0
water heater repair
+ -1 more
It was excellent. I didn't had to be there. It was very simple and I didn't had to take time off the work.
Description of Work: Water heater installtion.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Deitra K.
08/2019
5.0
plumbing, drain pipe
+ 0 more
Awesome service. Friendly and professional. Would hire again.
Description of Work: N/A
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Joan H.
08/2019
5.0
plumbing, drain pipe
+ 0 more
Everything was completed as agreed and on time. Chris was also very helpful in selecting appropriate hardware.
Description of Work: Tub, shower and fixture installation
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,116
Denise T.
08/2019
5.0
plumbing
+ -1 more
They arrived promptly and got to looking at the issue. He left no stone unturned to find the issue. In the end it wasn't plumbing but roofing.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Water Heaters,
Drain Pipe Installation,
Drain Cleaning,
Sewer Cleaning
FAQ
Purpose Plumbing, LLC is currently rated 4.7 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 8:00 AM - 6:00 PM
Purpose Plumbing, LLC accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Purpose Plumbing, LLC does not offer free project estimates.
No, Purpose Plumbing, LLC does not offer eco-friendly accreditations.
Yes, Purpose Plumbing, LLC offers a 5% senior discount.
Purpose Plumbing, LLC offers the following services: Clear Sewer Main
Drain Cleaning
Hydro Jetting
Whole House Re-piping Specialist
Polybutylene Pipe Replacement
Plumbing for Home Addition (Rough-In and Trim Out)
Faucets, Fixtures and Pipe Repair
Water Heater Install
Water Heater Repair
Clear Drain Clog or Blockage
Install Sump Pump
Repair Tankless Water Heater
Install Tankless Water Heater
Repair Water Main Install or Repair Sewer Main
Install or Replace Drain Line
Camera & Locate Water and Sewer Line Issues
Residential and Commercial Services