New Leaf Builders

Originally when we met with New Leaf, they made a good first impression. We were looking at a home they had already started and had framed out. We loved the layout and still had the option to customize it as we liked. They had an initial meeting with us and answered all of our questions. Even the neighbor next to the property was pleased as they had done a good job keeping the job site clean. We also had some feedback from our mortgage lender who said his appraiser had seen one of their homes and had them build for her. So we felt comfortable moving forward even they were a newer company. We made an offer on the home and were disappointed when we did not get the home. So we went back to our search and looking for a lot to build on, and we asked Grant and Adam if they would be interested in working with us on the project, which they stated they would. As we found one lot we were interested in, I asked them to look at that lot and give us their impression if we would be able to build on it. When I didnt hear back, I asked again and they promised they would take a look. After another two weeks, I called again and Grant said he had been there the week before and didnt think that lot was going to be able to accommodate a house. I wondered why if he had looked at it the week before, why he didnt contact me to let me know that. So we went back to our search. We found another lot and I once again asked Grant to evaluate that lot and also we would like to walk thru the house that he had been building and we did not get with our bid so we could see a finished project of theirs. He agreed to look at the lot and once the house they were building was nearer to closing, let us walk thru that one. I followed up a week or two later after not hearing anything and asked if Grant had looked at the lot. He apologized and said they had been busy, but he would look the following week. I never heard back again over the next six weeks. We ultimately moved on to another builder. I emailed Grant and Adam to express my disappointment as we never hard back about the lot nor did we get to walk thru their home they had built. They did apologize and stated they were overwhelmed and should have been more forthcoming about that with us. Their personalities were good and we enjoyed meeting them, but obviously the communication and disappointment if follow thru made us feel that they may not be the best option to build us a home.

My experience with them was good. The builders knew what they were doing and they were responsive to my questions. The only potential negative side is that they are newer so they don't have as much of a track record as other established builders. Their demeanor was also good. Their sale staff was good to work with but their project manager, sometimes, wasn't so friendly.