They kept telling me the part was find ans long as the warranty was in place. Now, however, that the warranty has expired they say the I Shaft needs to be replaced !!! I told them I had conplained about this in the past year and as recent as Dec and was told it was fine. Now, it needs to be replaced. I am furious, it isn't the amount, it is the principal. When I complained abd ask why it wasn't a problem in the past, but now it is, since the warranty has expired. The reply from Kim Minton, the service manager told me "it was a differendt policy", but couldn't explain. We were going to purchase a new car this summer, and would have used Marathon, but now we are going to spend our money elsewhere. Their service department stinks, use to be very personal, but just a fast buck now. Too may car dealerships to go to, don't waste your time and get run around from MARATHON CHEVROLET in NORTH CHARLESTON.
Description of Work: We have been going to Marathon Chevrolet in North Charleston for almos 8 years. We have purchased twoTahoes from them in the past. We have on a regular basis taken both cars for service. I had to take the 2006 Tahoe in due to the I Shaft was making a knocking noise. I have complained about this return of knocking noise for the past year when i took in for oil change. They said it was finr. Now, the warranty just expired, and when I took in for service, they now tell me that the I Shaft needs to be replace and will cost almost $240.00.
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Service Categories
Appliance Repair - Small
FAQ
MARATHON CHEVROLET OF NORTH CHARLESTON is currently rated 1 overall out of 5.
Monday: 7:30 AM - 6:00 PM
Tuesday: 7:30 AM - 6:00 PM
Wednesday: 7:30 AM - 6:00 PM
Thursday: 7:30 AM - 6:00 PM
Friday: 7:30 AM - 6:00 PM
Saturday: 8:00 AM - 5:00 PM
No, MARATHON CHEVROLET OF NORTH CHARLESTON does not offer free project estimates.
No, MARATHON CHEVROLET OF NORTH CHARLESTON does not offer eco-friendly accreditations.
No, MARATHON CHEVROLET OF NORTH CHARLESTON does not offer a senior discount.
No, MARATHON CHEVROLET OF NORTH CHARLESTON does not offer emergency services.
No, MARATHON CHEVROLET OF NORTH CHARLESTON does not offer warranties.