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LIVEOAK PROFESSIONAL DATA RECOVERY

Computer Repair

About us

WILL RESPOND TO DISASTER AFTER HRS (SEPERATE FEE SCHEDULE FOR SERVICE). ADDL EMAIL: COMPUTER.SERVICE@LIVEOAKDATARECOVERY.COM.

Business highlights

36 years of trusted experience

Services we offer

DATA RECOVERY, ON-SITE COMPUTER & NETWORKING SOLUTIONS, ON-SITE SUPPORT SERVICES (MAINTENANCE, NETWORKING, TROUBLESHOOT & UPGRADES); ALSO OFFER VIRUS & SPYWARE DETECTION & REMOVAL, PREVENTATIVE MAINTENANCE & BACK-UP.

Reviews

1.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%


Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Showing 1-1 of 1 reviews

Rob J.
06/2008
1.0
computer repair
  + -1 more
The technician, Tim I believe, came out to my house to pick up the drive. This was the end of January. He told me it'd take a week or so to examine the drive and he would get back to me with his recommendation on how to proceed, if it was even possible to recover. I was told it would take 2-3 weeks to repair. Over the next few months, he consistently didn't return calls or emails, and when he did, acted as though the months passing didn't exist and wasn't phased by the length of time it was taking. Every time we spoke, I heard that it would only be another week or so. The longest amount of time was 1 month without hearing from him, even after leaving enough messages to fill his voicemail box. It is now the end of June and I still don't have my hard drive, or any idea if it will ever be seen again. I've given up on the hope of having the data recovered.
Description of Work: Hired LiveOak to recover data from a crashed hard drive. Their selling point is if they can't recover data, you don't pay. Much better than competitors that charge a huge amount just to examine the drive. He gives you a quote up front and that's guaranteed no matter what. No extra hidden costs. Very friendly when you speak with him. Read the next paragraph for the warnings. Quoted me a very fair price of $300.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


    Contact information

    1643-B SAVANNAH HGWY STE 318, Charleston, SC 29407

    www.liveoakdatarecovery.com

    Service hours

    Monday:
    9:00 AM - 7:00 PM
    Tuesday:
    9:00 AM - 7:00 PM
    Wednesday:
    9:00 AM - 7:00 PM
    Thursday:
    9:00 AM - 7:00 PM
    Friday:
    9:00 AM - 7:00 PM
    Saturday:
    9:00 AM - 5:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair

    FAQ

    LIVEOAK PROFESSIONAL DATA RECOVERY is currently rated 1 overall out of 5.

    Monday: 9:00 AM - 7:00 PM

    Tuesday: 9:00 AM - 7:00 PM

    Wednesday: 9:00 AM - 7:00 PM

    Thursday: 9:00 AM - 7:00 PM

    Friday: 9:00 AM - 7:00 PM

    Saturday: 9:00 AM - 5:00 PM

    No, LIVEOAK PROFESSIONAL DATA RECOVERY does not offer free project estimates.
    No, LIVEOAK PROFESSIONAL DATA RECOVERY does not offer eco-friendly accreditations.
    No, LIVEOAK PROFESSIONAL DATA RECOVERY does not offer a senior discount.
    No, LIVEOAK PROFESSIONAL DATA RECOVERY does not offer emergency services.
    No, LIVEOAK PROFESSIONAL DATA RECOVERY does not offer warranties.
    LIVEOAK PROFESSIONAL DATA RECOVERY offers the following services: DATA RECOVERY, ON-SITE COMPUTER & NETWORKING SOLUTIONS, ON-SITE SUPPORT SERVICES (MAINTENANCE, NETWORKING, TROUBLESHOOT & UPGRADES); ALSO OFFER VIRUS & SPYWARE DETECTION & REMOVAL, PREVENTATIVE MAINTENANCE & BACK-UP.

    Contact information

    1643-B SAVANNAH HGWY STE 318, Charleston, SC 29407

    www.liveoakdatarecovery.com

    Service hours

    Monday:
    9:00 AM - 7:00 PM
    Tuesday:
    9:00 AM - 7:00 PM
    Wednesday:
    9:00 AM - 7:00 PM
    Thursday:
    9:00 AM - 7:00 PM
    Friday:
    9:00 AM - 7:00 PM
    Saturday:
    9:00 AM - 5:00 PM