Awesomely professional, above & beyond what we discussed ! Great preparation before performing the actual Termidor Termite treatment.. Great attention to details and rechecking them to ensure professional due diligence completion. Having the owner on-site for over two hours was the icing on the cake...and I love icing!!! All service companys should operate like this in their client relationships!!!
Description of Work: I needed a company to treat my home for termite repulsion via ground treatment with Termidor. Ledford's was the ONLY contractor out of three contacted who WANTED to do the job. They were highly professional, punctual, friendly and the Owner arrived on-site and stayed for two hours while the work was being performed and until the job was completed. Love these guys!! Great service above & beyond what I asked for. They have my business until I am recycled myself. Steven Sutherland 7103 Stall Road North Charleston, SC 29406
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Response from Ledford's Termite & Pest Control Inc
Thank you for taking your time to give us such a positive review. We do our best to uphold our reputation of having some of the best trained technicians in the area as well as offering the excellent customer service that you and our other customers expect and deserve. We look forward to having you as another satisfied customer.
Kara C.
08/2016
4.0
pest control
 + -1 more
I have found 3x now that whatever Ledford's uses does not seem as effective as other companies, we have had to have them come back out repeatedly for continued live roaches. They are always kind, but not the best repellent we have had with other companies.
Description of Work: insect barrier to our home.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
$75
David T.
08/2016
4.0
pest control
 + -1 more
We did have an issue with some tiny ants and although he sprayed for that, we did have them back in about a week, but, you know, I guess it all depends if you leave stuff out, it is bound to happen.
Description of Work: We have used Ledford’s for our termite bond. They came out the last time for general spraying of the area.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Martin C.
11/2015
1.0
pest control
 + -1 more
Called this AM 11/17/15, mentioned to the person who answered the phone my intentions. Her reply, "we don't work Saturdays" . I then mentioned about a year ago a tech was at my home on a Saturday for the same reason, extremely friendly, said that Ledford's wants to earn my business and being here on a Saturday was not a concern, hence why they were the very first company to call now that I'm financially ready to commit to a long term agreement. I then asked her, you were at my home a year ago on a Saturday and are you not interested in my business, response, "hold on", so with that I hung up, not the way I want to start a long term Realtionship with.
Description of Work: Wanted to set up tech visit for termite inspection, long term contract for this Saturday.
Rating Category
Rating out of 5
professionalism
1.0
Yes, I recommend this pro
Response from Ledford's Termite & Pest Control Inc
[Member name removed], It is true that we normally do not work on Saturdays this time of the year. We do work on Saturdays in the spring and summer when we are extremely busy. We were at your home last year in June which is at the height of our busy season, and yes we do work on most Saturdays during our busy time. When the secretary that you spoke with told you that we don't work on Saturdays during this time of the year and she sensed that you were obviously upset with that, she asked you to hold so that she could find out if we had someone that would be able to come in to do your inspection. When she relayed this information to me, I then picked up the phone to see what we could work out with you, but you had already hung up. I'm sorry that I was unable to speak with you that day, however, we would have been glad to see what could have been arranged. The secretary that you spoke with did not have the authority to set up a Saturday inspection at this time of the year on her own without checking with management first. We apologize for any inconvenience this may have caused you and/or a bad impression of our company.
James R.
07/2014
5.0
pest control
 + -1 more
They've been very good and I've been pleased with their service. They come by once a year and do a pretty thorough check and provide me with a certificate. They're polite, they give me a call and arrange the time, and they're usually here at the time that they say they're going to be here.
Description of Work: I use them for termite bond.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Response from Ledford's Termite & Pest Control Inc
We appreciate your compliments on our company and also appreciate you taking the time to write them. We will do our best to continue to provide you with the excellent customer service you expect and deserve.
Paul S.
06/2014
4.0
pest control
 + -1 more
Apparently, I din't have a bond, so they will not repair the damage, only kill the termites. I presume that they have. Read your contract carefully.
Description of Work: I got termites and Ledford's has been doing annual service
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Patti W.
03/2014
5.0
pest control
 + -1 more
They call and come to my house every quarter. They are always prompt and professional.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Response from Ledford's Termite & Pest Control Inc
Thank you for your kind remarks about our company. We strive to give each and every customer the excellent customer service you expect and deserve. We appreciate your business and also your time in making these positive remarks.
Lucy D.
07/2013
5.0
pest control
 + -1 more
They came right away, and were very thorough. I plan to have them back soon to follow up with another treatment.
Description of Work: Because I have coverage for a year, they came and sprayed several areas in the house and attic that were suspect before new windows were installed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Ledford's Termite & Pest Control Inc
We are happy to hear that you have been satisfied with our services and will continue to provide you with excellent customer service. We try to treat each home in the same manner that we would treat our own. We appreciate your business and your confidence in our company.
Donald M.
07/2013
5.0
pest control, home inspection
 + 0 more
We called Ledford's at 4:00 o'clock pm. Mr. Ledford came to our home the next morning at 9:30am and performed the inspection. Although he was scheduled to go to meetings that day, he sent his crew under his son's direction that same day to treat the house. He also came back to personally make sure everything was done right. These folks are just wonderful people who make their customers feel that they really care about the quality of the work they perform. I will use them for annual inspection and treatments from now on.
Description of Work: Complete inspection and termite treatment of home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$950
Response from Ledford's Termite & Pest Control Inc
We appreciate your kind words concerning our company. We will always strive to maintain and continue our high level of customer service that we believe sets us apart. Thank you for your confidence in our company
thomas K.
06/2013
5.0
pest control
 + -1 more
I have been dealing with Ledford's since 1991. If they find any they come and spray it and they do what they need to do. They come out every spring. I will continue to use them.
Description of Work: I have a yearly contract with Ledford's Termite & Pest Control. Once a year they come out and inspect my house for termites.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
karen T.
05/2013
2.0
pest control
 + -1 more
I phoned the office to get their price on treating my home for pest control. I told her that I was having problems especially with fleas. She quoted me $90 for the treatment. Kyle, who was extremely professional, sprayed my home. He had told me that my pets and myself should leave my home for approximately 3 hrs. I told him that the office had not explained that to me but we would leave. We got back about 3 1/2 hrs later and every thing was fine. I noticed yesterday that we had palmetto bugs. I just called the office to tell them that I am still having a pest problem. After looking in their records, they told me that I did not have a complete pest control. And if I wanted him to come back out, it would be another $50. I told her that when I called to order the service I wanted the pest-control and I was also having a major problem with fleas. At this point, she told me that it was $50 for him to come back out. I told her no thank you. I would never use Ledfords again.
Description of Work: Sprayed for pests.
Rating Category
Rating out of 5
quality
3.0
value
1.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0
$90
Response from Ledford's Termite & Pest Control Inc
We are very sorry for the misunderstanding as far as what service was done and the charge for that service. The office understood that you wanted a flea service only and that was what you were charged for and what the technician treated for. The application of pesticides for a flea service and a general pest control service is entirely different and an entirely different pesticide or pesticides are used for a general pest control service. Had we done a general pest control service and a flea service, the charge would have been $140.00 for both services based on the square footage of your home. The additional $50.00 charge would be to come out and apply the necessary pest control pesticides in the appropriate application method for a general pest control service. Once again, we apologize for any miscommunication.
James B.
02/2013
5.0
pest control
 + -1 more
When my existing pest control company wanted to charge me a and quot;re-establishmentand quot; fee after 5 years, I looked around. I found Ledford and could not be happier. Very professional, very thorough, and exactly according to what they tell you they would do. I witnessed what they did and they did an excellent job.
Description of Work: Installation of termite poison and writing a termite bond on my house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Response from Ledford's Termite & Pest Control Inc
Thank you so much for your confidence in our company. We strive to treat every house as if it was our own. We will continue to provide you with the excellent customer service you expect and deserve.
john B.
10/2012
5.0
pest control
 + -1 more
There product and work is excellent.
Description of Work: We hired them for termite, and pest control inspection.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from Ledford's Termite & Pest Control Inc
Thanks so much for your confidence in our company. We are constantly striving to maintain our high level of customer service. We firmly believe that this has had and continues to have a huge part in the success of our business since 1975.
JODY R.
07/2012
5.0
pest control
 + -1 more
I would rate them highly and will continue to use them.
Description of Work: I use Ledford's Termite & Pest Control Inc. for pest control. They come out quarterly for pest spraying.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Ledford's Termite & Pest Control Inc
We appreciate your confidence in our company and promise to continue to provide you, as well as all of our customers, with the excellent customer service you expect and deserve.
Joseph I.
07/2012
5.0
pest control
 + -1 more
The experience was very good. There was one gentleman that they sent over, and I had asked for the green pest control and he sort of talked me out of it. I called the company and they fixed it by sending someone else who redid the job. I was satisfied.
Description of Work: I use them mostly for indoor pest control service though they do spray around the outside of the house as well.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Maria T.
07/2012
5.0
pest control
 + -1 more
We had a wonderful experience with them. They are very reputable and they don't try to up sale you things you don't need like other pest control companies. They had integrity and the salesman was very relaxed, cordial and personable. We felt like we were getting our monies worth and they treated us like they wanted our long term business.
Description of Work: I used Ledford'S Termite & Pest Control for termite treatment.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
thomas K.
06/2012
5.0
pest control
 + -1 more
I have a contract for them to come out every year. They reacted very quick. They didn't back off of anything and they went right to work.
Description of Work: I have used Ledford's Termite & Pest Control Inc. I used them for termites protection. They come out and do an inspection and look for any damage.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$275
Michelle S.
05/2012
5.0
pest control
 + -1 more
They were very nice, and very knowledgeable. They were actually early for their appointment, and that was impressive. The overall experience is excellent. The price and quality are excellent. They are punctual, responsive, and professional. I would use this provider again.
Description of Work: They provided my annual pest control inspection.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
sheryl G.
05/2012
5.0
pest control
 + -1 more
They all come and go quickly. They remind me about my termites by keeping me up to date and things like that. They charge $70 quarterly. For termites, it is about $250 a year. They have an infinite program. If I refer people, they give me a discount. Overall, I have had a wonderful experience with them. Their price hasn't gone up inordinately high over many years. They are certainly easily accessible. I had ants one time, and they came right out and things like that. They don't put me off.
Description of Work: I have been using Ledford's Termite & Pest Control Inc for 20 years. They spray for bugs inside and outside the house and at the office too.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Nelle W.
05/2012
5.0
pest control
 + -1 more
It's a once-a-year deal, and they are always on time. They are very courteous and reliable. I have never had any trouble with them.
Description of Work: I have a termite bond with Ledford's Termite & Pest Control. I have been using them for sixteen years.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Joyce R.
04/2012
5.0
pest control
 + -1 more
.. See above.... great... how do you place a price on peace of mind when one of your major investments is at stake. We know the rest of the job will be done as soon as an assessment is done and that it will be done right!
Description of Work: We have a stucco (real stucco..not the newer sprayed styrofoam method) office building that is approximately 3000 square feet. When the building was constructed in 1984, the site was treated with the termite controlling product at that time.(chlordane). From what we were told by the contractor, we would never have to worry about termites. Well, that may be true if the structure of the building is never breached by a termite.. but there are vents, cracks, etc. that open the permimeter to infestation and we are learning that whatever the construction.... get an opinion from a good exterminator on Day ONE of occupancy. And continue to have the building checked regularly regardless of claims by the contractor. About six months ago I noticed that a piece of window framing looked "wavy" in a small area.. about six inches of a four foot run of moulding. At the time I thought it seemed odd that the manufacturer would install it when it was so poorly sanded compared to the rest of the moulding. This past Thursday it was noticed that the entire piece of moulding was "wavy".. and spongy. Panic. We called Ledford's immediately and Charlie Ledford came by to check it out that afternoon. Definitely termite destruction. There was no other indication that anything was wrong. Tearing out the surrounding wood around the window, we found that all the wood in the immediate area was spongy and paper-like. It was incredible. Ledford's treated the immediate area and will be treating the entire building as a precaution. He said he would leave it up to us as to treating the entire structure... but we will definitely be doing whatever he suggests to protect our investment in this building. Everyone we know (we've been in the Charleston area since 1967) uses Ledford's and knows that for at least two generations, they are the folks you can trust to do it right and reasonably. The perimeter of the building will be trenched and treated (estimate around $1000) and attic spaces, etc. will be treated as per needed. Final inspection will dictate cost but we know it will be fair and reasonable. Simply no need to ever "shop around" when something as important as your home or other buildings are involved!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Susan A.
04/2012
4.0
pest control
 + -1 more
It went very well. They were very professional. They were also really friendly. I had no surprises.
Description of Work: They did some termite control for me.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$1,200
GUY L.
04/2012
5.0
pest control
 + -1 more
We've used them for years and they're very reliable. They are extremely thorough and wear shoe covers when they come in the house. We've never had any problems....they're awesome.
Description of Work: We have an annual contract with them for termite and pest control.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
John B.
03/2012
5.0
pest control
 + -1 more
I've used them previously. I give them the highest ratings and will continue to use them in the future.
Description of Work: They came out a month ago.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Cynthia S.
03/2012
5.0
pest control
 + -1 more
I am satisfied with them, and I don't see any pests around, so I am sure they are doing something right. I have the yearly plan with them. I would continue using their services in the future.
Description of Work: They treated my house and inspected it for pests.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Pest Control,
Home inspection
FAQ
Ledford's Termite & Pest Control Inc is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Ledford's Termite & Pest Control Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Ledford's Termite & Pest Control Inc offers free project estimates.
Yes, Ledford's Termite & Pest Control Inc offers eco-friendly accreditations.
No, Ledford's Termite & Pest Control Inc does not offer a senior discount.
No, Ledford's Termite & Pest Control Inc does not offer emergency services.
Yes, Ledford's Termite & Pest Control Inc offers warranties.
Ledford's Termite & Pest Control Inc offers the following services: Pest Control, Green Pest Control, Termite control, Mosquito control, Wood infestation reports, & vapor barriers