Reviews
4.38 Reviews
Showing 1-8 of 8 reviews
John C.
09/2015
antiques
 + -1 moreunknown
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Yes, I recommend this pro
$300
Michelle S.
03/2015
antiques, furniture repair
 + 0 moreunknown
Description of Work: Matt and his team restored, refinished and reupholstered a beat-up antique rocker that I found on the side of the road. The workmanship and care they put into bringing this piece back to life was outstanding. The rocker is now stunning.
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Yes, I recommend this pro
$500
Fred & Joyce M.
01/2015
antiques
 + -1 moreunknown
Description of Work: Refinished two large cabinets.
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Yes, I recommend this pro
$3,000
Richard P.
10/2011
furniture repair
 + -1 moreNot well. I understand the company is struggling, but so are many businesses, but that is not a reason to take advantage of customers. I will not refer this company. I reported it to the Better Business Bureau, where the company is not a member but had a negative report before my dealings, which I did not check. Do's: Please check the Better Business Bureau. Ask for referrals. Request to see a book or list w/pictures of items repaired by the company. Check out the company thoroughly. I will pay closer attention to companies and will hire only ones with good ratings and more than a few ratings. I feel some consumers do not report bad experiences or bother to check sites such as The Better Business Bureau or Angie's List. It is important to deal with a company that strives for good customer service and the back the quality of their work and service.
Description of Work: Took eight chairs and repaired two at a much lower rate. I needed two as soon as possible and the others could wait. The same exact problem exist with all chairs with one exception, one chair also had a top railing broken. but when delivered the owner increased the price drastically. Did not notify of increase or was authorized a much higher amount. I would not do business with this individual again. He was very dishonest about the entire transaction. Some of the chairs came undone and the owner claimed it was impossible, even after giving him proof. I contacted this person and tried to work out the situation but he was evasive. I have emails and documents that will show a lot of discrepancies in the owner's accounting of the entire situations. I have emails where he totally made dishonest statement. and all correspondence in reference to this problem. I can make available if needed. This company was referred by a family member. Do's: Always get a written estimate. If there are to be any increases, it is important that you be notified and not have the company fix the item and give you a bill. It's like having your car services. A reputable company always give you an estimate and or notify you of any additional amount if a problem is found outside of the initial quote. Not fix an item and then try and collect.
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$1,200
John C.
06/2011
furniture repair, antiques
 + 0 moreIt was a good experience.
Description of Work: He repaired a leg on an antique table. Additionally he polished the table at no additional charge.
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Yes, I recommend this pro
$85
Paula M.
11/2008
antiques
 + -1 moreThey were very slow at returning my initial calls (I had to leave 3 messages before getting a reply). Pick-up and delivery were included in the price (that was nice). The gentleman provided me a verbal description of the job and a price, then subsequently "waffled" on the job, stating, "we don't really do this kind of refinishing anymore, but we'll do it this time". Apparently, because of some intricate wood detail, it required much hand sanding (but this was not communicated until the furniture was completed and delivered). I understand and would have paid a bit more $$ to have the job done correctly...but instead, they stuck to the original quote and did an average quality job.
Description of Work: Refinishing of antique furniture.
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$600
Fred & Joyce M.
10/2008
furniture repair
 + -1 moreMatt had not done highlighting before so he consulted a faux finisher for guidance. The results were better than we had expected and were well worth the expense of re-doing the cabinets even though there was an increase in price due to the added labor of the highlighting.
Description of Work: Matt refinished two tall cabinets that had been damaged in moving and storage. When he stripped them, he found that they were made of different pieces of wood that didn't match. He had us look at them and then we decided to change from staining to lacquering them, highlighting raised areas.
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Yes, I recommend this pro
$3,750
Terri B.
07/2007
furniture repair
 + -1 moreMatt did a fantastic job restoring our furniture. The job was performed quickly and beautifully. Matt delivered the furniture on a Saturday morning. He showed up on time or even a little early. He also was able to tell us some additional information about some of the pieces.
Description of Work: Refinished and restored 5 pieces of antique furniture including a Civil War era game table.
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Yes, I recommend this pro
$2,500
Contact information
2041 WAPPOO DR C, Charleston, SC 29412
Licensing
State Contractor License Requirements
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*Contact business to see additional licenses.
Service Categories
Antiques,
Furniture Refinishing and Repair
FAQ
KATKO ANTIQUES RESTORATION AND REFINISHING is currently rated 4.3 overall out of 5.
No, KATKO ANTIQUES RESTORATION AND REFINISHING does not offer free project estimates.
No, KATKO ANTIQUES RESTORATION AND REFINISHING does not offer eco-friendly accreditations.
No, KATKO ANTIQUES RESTORATION AND REFINISHING does not offer a senior discount.
No, KATKO ANTIQUES RESTORATION AND REFINISHING does not offer emergency services.
No, KATKO ANTIQUES RESTORATION AND REFINISHING does not offer warranties.
Contact information
2041 WAPPOO DR C, Charleston, SC 29412