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Grill Masters of Charleston

Gas Grills, Outdoor Kitchens

About us

We are the Lowcountry's premier grill and appliance cleaning service. We specialize in rust and carbon removal on all stainless steel surfaces. Our services range from deep cleaning to maintenance cleaning of all makes of residential grills to insure proper function of the unit, as well as minimize flare ups and internal fires due to grease and carbon build up. We also offer cleaning services on all ice machines, and indoor and outdoor hood ventilation systems, revitalizing the life of your appliances. We offer new grill sales, and replacement grill options, as well as custom designed and built outdoor kitchens and cabinets. We can also handle most grill repairs, as well as take care of warranty claims and replacement parts. We are a small, locally owned and operated company, where our goal is to bring back a standard of excellence and a focus on customer service and satisfaction.

Business highlights

9 years of trusted experience

Services we offer

Grill Cleaning.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.86 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
0%
3
0%
2
0%
1
17%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-6 of 6 reviews

Joan D.
04/2022
1.0
gas grill repair
  + -1 more
Kirsten initially came before Thanksgiving to review and photograph what was needed for the grill. According to the distributer, he received that information and requested that Kirsten send the serial number for the grill; she never responded to his request. When I followed up in January, Kirsten responded to my call that she would get back to me the next day. She never did. All subsequent calls and emails were ignored.
Description of Work: We needed to have new parts installed in the Grill that we purchased from Grill masters in 2016
Rating CategoryRating out of 5

catherine G.
08/2017
5.0
gas grill repair
  + -1 more
Kirsten first of all answered my call quickly and arranged a time promptly to do the job that job. I needed the grill to be up and running for houseguests coming that weekend. Kristin was able to get my ignition working despite poor installation of the ignition at the time of purchase. She then did a thorough cleaning of all parts of my grill. It looked great when it was finished. Thanks Kirsten for your prompt response and thorough work.
Description of Work: Grill Masters came promptly to look at my ignition system on my Weber grill which stopped working as well as clean my grill.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Grill Masters of Charleston
Thank you!

Dennis P.
05/2017
5.0
gas grill repair
  + -1 more
One of the best service calls I have ever had. Grill looked better than it was when it was new.
Description of Work: Grill cleaning & tips for use

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Grill Masters of Charleston
Thank you!!

Thomas W.
05/2017
5.0
gas grill repair
  + -1 more
Excellent. Prompt, efficient friendly work with helpful suggestions. Definitely will use her again.
Description of Work: Cleaned grill and did numerous repairs. Left with well tuned grill in immaculate condition.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Grill Masters of Charleston
Thank you Mr [Member Name Removed]!

Dennis C.
08/2016
5.0
gas grill repair
  + -1 more
Unfortunately the grill was beyond repair. Grill Masters had already researched the model and determined our options weren't many because there are no spare parts available for my high end 16 year old unit. They could not have been nicer even though they did not get a dime for their effort. Nice folks doing the right thing!!
Description of Work: I contacted Grill Masters about repairing an older grill. They replied only within a few minutes, were quite comprehensive about questions and arranged to come to our house the next day for a free estimate. They arrived promptly on time as promised.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Grill Masters of Charleston
Thank you!

Neal W.
06/2016
5.0
gas grill repair
  + -1 more
I was very impressed with the work that was done and my grills look like new.
Description of Work: They came out and cleaned my grills.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Grill Masters of Charleston
Thank you!

    Contact information

    874 Orleans Rd Unit 1, Charleston, SC 29407

    http://grillmasterscharleston.com/

    Service hours

    Sunday:
    Closed
    Monday:
    Closed
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    1:00 AM - 3:00 PM

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Gas Grills,
    Outdoor Kitchens

    FAQ

    Grill Masters of Charleston is currently rated 4.9 overall out of 5.

    Sunday: Closed

    Monday: Closed

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    Saturday: 1:00 AM - 3:00 PM

    Grill Masters of Charleston accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Grill Masters of Charleston offers free project estimates.
    Yes, Grill Masters of Charleston offers eco-friendly accreditations.
    No, Grill Masters of Charleston does not offer a senior discount.
    No, Grill Masters of Charleston does not offer emergency services.
    Yes, Grill Masters of Charleston offers warranties.
    Grill Masters of Charleston offers the following services: Grill Cleaning.

    Contact information

    874 Orleans Rd Unit 1, Charleston, SC 29407

    http://grillmasterscharleston.com/

    Service hours

    Sunday:
    Closed
    Monday:
    Closed
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    1:00 AM - 3:00 PM