Computer Tutor, LLC

Computer Training, Computer Repair

About us

Technology Training & Services: Customized, 1-on-1 classes on your Computer ~ Tablet ~ Smartphone. Windows & Mac / Apple & Android. Learn at your own PACE ... Learn at your own PLACE

Business highlights

15 years of trusted experience

Services we offer

Windows & Mac, Apple & Android; computer, tablet & smartphone; appearance & functionality; documents & spreadsheets; printing; e-mail & Internet; pictures; security & updates; data storage & backup; video conferencing (Skype & FaceTime); social networking (Facebook).

Services we don't offer

Repairs

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
MasterCard
Visa

Photos of past projects

Reviews

5.020 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-20 of 20 reviews

Linda Y.
05/2016
5.0
computer repair
  + -1 more
He arrived on time for his scheduled appointment. He was very patient. And explained things very clearly. I felt very comfortable working with him. And i recommend his services.
Description of Work: The provider reset two home pages on two browsers. Microsoft Edge & Google Chrome. He removed an old printer and its soft ware. He unistalled unecessary and problematic programs. He reset the default search engines. He completed and installed an updated abobe product. He corrected printer and scanner issues .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Kevin R.
05/2016
5.0
computer repair, computer training
  + 0 more
very well.
Description of Work: solved seemingly mysterious computer issues.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Pauline C.
05/2016
5.0
computer training
  + -1 more
Sean was referred by a friend who was very pleased with his services. I needed help with my computer, printer, tablet (iPad) and smartphone (iPhone). Sean performed these services in a timely and efficient manner. He is cheerful, accommodating and very pleasant to work with. He carefully explained issues so that I could understand them. I was very pleased with the quality of the services performed. I will DEFINITELY be calling on Sean again for additional computer-related needs.
Description of Work: Reconnected speakers to Windows desktop. Reset Home Pages and bookmarks in Firefox browser. Checked printer status. Uninstalled toolbars and old programs. Confirmed status of Antivirus security. Also, configured email accounts on iPhone and iPad.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

greta M.
03/2016
5.0
computer training
  + -1 more
Sean X. Marino was just what the doctor ordered for two technically-challenged people bascially clueless about navigating our new iPad. He is friendly, knowledgeable, patient, non-intimidating and eager to please, and $95 bucks for a lesson around the bases was very well spent. He explained and demonstrated mail settings, browsers, iCloud, and various other functions we would need to use during the two-month period we would be away from our trusty desktop, then watched as we performed each task step by step on our own to make sure we understood the procedures properly. He also installed the Lookout security system and pointed out all types of fun, interesting apps and options that we had no idea existed. He is available for evening appointments which is an added plus. Highly recommended.
Description of Work: Helped introduce us to the strange new world of our Apple iPad.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Sue B.
08/2015
5.0
computer repair, computer training
  + 0 more
We had multiple issues with our business's computer network that needed to be addressed. We didn't know where to turn or how to resolve them, and we were so happy to discover the services offered by Sean, the Computer Tutor. Sean explained the various options and what he recommended. He was very good at educating me so I would understand what he was doing so that I would be able to update things myself and stay on top of them in the future. He did an outstanding job and we would definitely recommend him!
Description of Work: After determining a vulnerability, Sean reconfigured and reset the password on our wireless network for enhanced security. He updated all Windows and non-windows programs. Also, Sean installed antivirus software. He reset the Home pages in multiple internet browsers for improved functionality.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Mary B.
08/2015
5.0
computer repair, computer training
  + 0 more
Sean showed up promptly as scheduled. He provided good customer service. He's very patient and knowledgeable. Following his 1st service call during which he set up my new computer and connection for Internet, he called to check to ensure the computer was working fine.
Description of Work: Created and verified email account usernames and passwords. Removed the many incidents of malware which had infected my computer. Reset the Home page of both of my Internet browsers which had been changed by the malware. Performed Windows updates and antivirus scan to ensure safe operations. Also, updated other non-Microsoft programs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$155

Stephan B.
08/2015
5.0
computer repair, computer training
  + 0 more
Sean showed me how to use my email program and use the internet more efficiently, e.g., saving or deleting Bookmarks. He solved issues that I'll never have to address again. I'm glad he's able to work with both of my Apple devices to bring them up-to-date (apps and Operating System) including enhanced security settings. He showed me the proper way to create and utilize the fingerprint scan feature. He also showed me how to extend battery life on both my iPhone & iPad. My husband and I are in our 70s and find Sean very easy to work with. He explains things clearly so that it's easy to understand. Also, he's quite patient. I'll be contacting him again for further work.
Description of Work: Assisted with email programs and Internet process. Updated apps and software on both my iPhone & iPad. Set passcode security via fingerprint technology. Cleaned up home screens re: apps and icons. Demonstrated keyboard shortcuts for easy computing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Fred H.
07/2015
5.0
computer repair
  + -1 more
Very well. He not only got my computer running again, he configured my start page and three browsers to make them more convenient to use.
Description of Work: Got my computer running again after a bad Windows 10 caused it to lock up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Linda O.
07/2015
5.0
computer training
  + -1 more
This was a great experience for me! It was so nice to have Sean come to pinpoint the issues I was having and help me quickly resolve them! I will definitely use Computer Tutor again in the future. This is a wonderful service!
Description of Work: Sean modified my email Signatures. Also, he assisted me with my Excel spreadsheet and PowerPoint presentation projects. Lastly, he was able to help me with settings on my iPhone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Johnnie G.
07/2015
5.0
computer repair
  + -1 more
We had trouble getting on the computer and he helped get it working and was efficient. He did a real good job
Description of Work: He came out twice, he helped getting the computer working. He replaced the mouse and removed things we didn't need.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

Rachel W.
06/2015
5.0
computer training
  + -1 more
Sean was very thorough and professional in his manner. I would recommend him to friends. I will be scheduling more sessions with Sean for help with my cell phone and computer.
Description of Work: Reviewed features and settings on Android phone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Carmela A M.
05/2015
5.0
computer training
  + -1 more
The experience went extremely well. Sean was very patient and thorough. His methodology of instruction is teaching by example and is emphasized by the student performing the actual lesson that was just taught. This reinforces what has just been learned and is so very important for retention of information. An example of this is when he linked my Bluetooth speaker to my device. There was a specific, preferred method of sequencing the 2 devices on/off which he had me practice. He provided me with the reasoning behind it as well. I plan on hiring Sean again as he is an excellent resource and tutor. I have had other computer training experiences that were less rewarding because they lacked his expertise and style. Sean's approach to teaching has been very beneficial.
Description of Work: The focus for today's service was to enhance the functionality of my iPad. This consisted of modifying several configurations and enabling features that I was unaware of. Sean showed me how to save pictures from emails and link them to my Contacts. He instructed me on how to create and use shortcuts. He helped me understand the value and importance of having an additional browser. In doing so, he assisted in the process of downloading and installing Google Chrome. In addition, Sean demonstrated multiple methods of accomplishing certain tasks. Lastly, Sean linked my wireless Bluetooth speaker to my iPad for improved sound.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Amy M.
04/2015
5.0
computer training
  + -1 more
It went great. Sean was very responsive and accommodating to my mother in law's schedule. He was very patient and thorough and helped her with some additional computer issues she was having.
Description of Work: Provided two hours of computer training on a Mac for my mother in law at her home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Joann L.
04/2015
5.0
computer repair, computer training
  + 0 more
Sean called to let me know he would be a few minutes late due to being delayed at his prior appointment. When he arrived, Sean quickly began the process of making sure no personal data of mine remained on my old computer before disconnecting it and proceeding to set up my new computer. I was impressed by his computer knowledge and the professionalism he displayed at all times. Not being computer literate, I was pleased to learn so much during our session. I feel confident that I can now utilize the many features of my new computer. I've already scheduled our next session so that Sean can install my new printer wirelessly. Also, I look forward to having him help me transfer my pictures from my camera to my computer. I would most definitely recommend Sean for any computer-related services.
Description of Work: Deleted personal data from old computer. Disconnected old computer and printer. Set up new laptop computer including wireless Internet connection. Installed additional browser and set Home pages. Installed Windows updates and Anti-virus software.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$215

Johnnie G.
12/2014
5.0
computer repair, computer training
  + 0 more
Sean was able to provide a service request within the hour; he showed up promptly and immediately diagnosed the issues with our email programs; Sean was able to address and resolve other issues that resulted in the computer's enhanced performance; he was very professional and mannerly; also, he provided phone support multiple times throughout the next 24 hours for which he did not charge; we would utilize his services again.
Description of Work: Reset passwords for 2 users to access AOL email; installed additional Internet browser; reset Homepage in 2 browsers, Internet Explorer and Google Chrome; updated several programs for security; cleaned up desktop icons; removed toolbars and other unwanted programs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Judy A.
10/2014
5.0
computer repair, computer training
  + 0 more
Sean provided service the same day I contacted him; He showed up on time; answered all questions; provided all services requested; he addressed multiple issues; As a 65 year old, I'm not computer savvy. So, I was grateful for his patience and his clear explanation of everything he was doing. I feel more comfortable with the secured settings on my computer. It was a great session and I learned a lot. I plan to use Sean for additional computer and tablet-related services.
Description of Work: Install printer and complete test; 2-step verification (Gmail); Uninstall toolbars and other programs including old printer; completed updates for Adobe Air and Flash Player; reset browser Home pages in Internet Explorer and Google Chrome; Antivirus settings; disable pop-ups.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$148.5

Josefine J.
08/2014
5.0
computer repair, computer training
  + 0 more
I'm a senior citizen. So, I appreciate Sean's ptience and understanding. He is very professional and clearly demonstrated what I needed to learn. Sean also helped me get back into my Facebook account which I had been locked out of.
Description of Work: Reset settings on iPad following recent crash. Configured email and Internet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Judith A.
08/2014
5.0
computer training
  + -1 more
OMG--he is awesome! I hated the thought of giving up Windows 7 for 8--which has awful reviews; but he is a fantastic teacher; paced his information to me so I was not overwhelmed. Sean worked with me nearly 4 hours!! We started with "in the beginning...." and went through a ton of stuff; he let me ditz on the computer while he watched and assisted me. What can I say--if you need a tutor, Sean is your guy! Professional yet sociable--very important--he is patient! And willing to go over the procedure and directions until you get it. I will have him come back when I get the basics in my repertoire so that he can teach me beyond the basics. THE BEST EVER! Unreal--because I think I am actually going to like many aspects of Windows 8--and there was no way I would have believed that if it weren't for Sean. Thanks a bunch!
Description of Work: Set up particular programs in my new Lenovo, including Last Pass; replaced Google with Google Chrome on both computers; began the tutorial for Windows 8--explained a ton of procedures--how to start and close Windows 8, home page, accessing email, folders, etc.; location of all the settings; how to maneuver within each program and from program to program, etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Response from Computer Tutor, LLC
Wow! What a spectacular review, (removed member name)! Thanks so much. Naturally, I'm very glad that our session went as well as it did. I'm pleased to hear your optimism about proceeding with Windows 8. And, of course, I'm extremely grateful that you took the time to provide such a complimentary and detailed accounting of what transpired. You are a delight to work with. I look forward to subsequent tutoring sessions. Meanwhile, if you have any computer-related questions, please don't hesitate to contact me.

Frances A.
07/2014
5.0
computer training
  + -1 more
Sean arrived on time for our session. He was friendly and courteous ... very knowledgeable and helpful, too. Sean is very patient and easy to work with. He explains things very clearly. I think Sean should write a book for beginners like me. He selected, picked up and installed the webcam we would need to use Skype for video calls. He even used a coupon to save us money for the webcam. Also, besides instructing me re: smart phone settings, he's also helping me select a camera for digital photography and saving me hundreds of dollars on the camera choice. My husband & I are thankful for his excellent service.
Description of Work: Reset Internet connection; downloaded and installed security updates and additional browser; uninstalled toolbars; installed/set up anti-virus protection; created and tested Skype account for video conferencing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Nancy F.
01/2014
5.0
computer training
  + -1 more
Very professional and enthusiastic. I had previously downloaded some free software that totally disabled my computer. After that experience, I was afraid to download anything. Sean made sure all my security systems were working, and together we downloaded some difficult websites. He comes with so much information, be sure to have paper and pen to take notes, so you don't forget any of his advice and suggestions.
Description of Work: Showed me how to install some programs, move and combine programs. Helped to simplify some programs I did not understand.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from Computer Tutor, LLC
Thank you for such a nice review. I really appreciate it. I look forward to working with you again. Meanwhile, if you have any computer-related questions, please don't hesitate to contact me.

    Contact information

    1860 Mepkin Road, Charleston, SC 29407

    http://www.ComputerTutorSC.com

    Service hours

    Sunday:
    8:00 AM - 8:00 PM
    Monday:
    8:00 AM - 8:00 PM
    Tuesday:
    8:00 AM - 8:00 PM
    Wednesday:
    8:00 AM - 8:00 PM
    Thursday:
    8:00 AM - 8:00 PM
    Friday:
    8:00 AM - 8:00 PM
    Saturday:
    8:00 AM - 8:00 PM

    Licensing

    No License Required for Trade

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Training,
    Computer Repair

    FAQ

    Computer Tutor, LLC is currently rated 5 overall out of 5.

    Sunday: 8:00 AM - 8:00 PM

    Monday: 8:00 AM - 8:00 PM

    Tuesday: 8:00 AM - 8:00 PM

    Wednesday: 8:00 AM - 8:00 PM

    Thursday: 8:00 AM - 8:00 PM

    Friday: 8:00 AM - 8:00 PM

    Saturday: 8:00 AM - 8:00 PM

    Computer Tutor, LLC accepts the following forms of payment: American Express,Check,MasterCard,Visa
    Yes, Computer Tutor, LLC offers free project estimates.
    Yes, Computer Tutor, LLC offers eco-friendly accreditations.
    No, Computer Tutor, LLC does not offer a senior discount.
    No, Computer Tutor, LLC does not offer emergency services.
    No, Computer Tutor, LLC does not offer warranties.
    Computer Tutor, LLC offers the following services: Windows & Mac, Apple & Android; computer, tablet & smartphone; appearance & functionality; documents & spreadsheets; printing; e-mail & Internet; pictures; security & updates; data storage & backup; video conferencing (Skype & FaceTime); social networking (Facebook).
    Repairs

    Contact information

    1860 Mepkin Road, Charleston, SC 29407

    http://www.ComputerTutorSC.com

    Service hours

    Sunday:
    8:00 AM - 8:00 PM
    Monday:
    8:00 AM - 8:00 PM
    Tuesday:
    8:00 AM - 8:00 PM
    Wednesday:
    8:00 AM - 8:00 PM
    Thursday:
    8:00 AM - 8:00 PM
    Friday:
    8:00 AM - 8:00 PM
    Saturday:
    8:00 AM - 8:00 PM