Hi, I'm Frank Fletcher. I started Chemistry Pools in sunny Venice Florida back in 2006. I have recently moved and I'm now proud to call the charming city of Charleston my new home. My goal is to provide my customers with the very best service possible. Communication, education and innovation are cornerstones to achieving this goal. Acting with professionalism and integrity,Also a gold sponsor with the BBB and a A+ rating I look forward to serving you. Also a gold sponsor with the BBB and a A+ rating
Frank was on time and diagnosed the problem and fixed it quickly at minimal cost. Very impressed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
4.5
Yes, I recommend this pro
$150
Mark E.
04/2018
5.0
0
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
BILL M.
04/2018
4.0
Frank worked hard to learn and implement an extremely difficult repair of the Pool tarp machinery. Would definitely hire him again and would recommend him highly
Rating Category
Rating out of 5
quality
5.0
value
3.5
responsiveness
5.0
Yes, I recommend this pro
Regina/Aaron L.
04/2018
4.5
I never give anybody a complete 5 Star rating, but Frank Fletcher came close, after making a 2nd trip to check on our old pool heater without again charging us, and he fixed the problem. He certainly has my recommendation!
Rating Category
Rating out of 5
quality
4.5
value
4.5
responsiveness
4.5
Yes, I recommend this pro
$200
David R.
04/2018
4.5
Nice guy, easy to talk to, and does great work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
4.5
Yes, I recommend this pro
$285
Fred W.
03/2018
5.0
Very responsive, very quick. Would highly recommend.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Tim P.
02/2018
5.0
Friendly and conscientious!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Cecil and Tammy W.
02/2018
5.0
He was wonderful!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Julie K.
02/2018
5.0
Very professional and friendly. Highly recommend!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$225
John C.
01/2018
5.0
We had a leak in our pool which we could not find. Frank patiently found and repaired it. Also corrected electric issues. Would highly recommend .
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Nancy G.
12/2017
4.0
Although it took a long time to finally get the work done he was first rate. Job looks great and no leaks today. Great job
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
4.5
Yes, I recommend this pro
$735
charles k.
10/2017
5.0
Frank did a great job with his customer service. I would call him anytime you need a good service man on your pool or hot tub.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$100
Larry B.
05/2017
4.5
Frank installed a new AquaCal Ice Breaker pool heater on a 12,500 gal above ground pool. The pool heater piping was moderately complicated and he handled this in good fashion. He correctly determined the location and elevation of the unit. His pricing was fair and the work was completed expeditiously. The unit increased temperature from 72 deg F to 82 deg F. I would use Frank again, highly recommended.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$5,814
Jim G.
05/2017
5.0
Frank was great, showed up on time, his price was certainly fair and his workmanship was 5 star. He fixed a 10 year old spa to new condition again. I would certainly use him again if the need arises.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$1,000
Laura P.
05/2017
5.0
Frank from Chemistry Pools is a true professional. And in the field of pool service and repair that is a very rare thing. He called within an hour of my request in Home Advisor. He said he could meet me at my house within 20 minutes and he was there in less than 20 minutes. He gave me a cost estimate within a week. And after I approved the work, it was done within 1.5 weeks. You can't ask for more than that.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$886
Marcus T.
04/2017
5.0
Frank is an honest businessman who does his work as if it were his own equipment. He is prompt in responding, quick in arriving, and efficient in action. If having fancy truck with a named logo is what you are looking for, this isn't Frank. However, if you are looking for someone who knows his trade, treats customers honestly and with respect, and gets the job done right at a good price - Frank is your guy. If I ever need anything in this area again - I won't be calling anyone else.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$200
Melanie C.
03/2017
4.5
Frank confirmed the appointment time after I booked it online, showed up on time, was very thorough in his diagnosis and I appreciated him taking the time to find the root of the issue rather than going for a quick fix that could've proved costly. I would recommend his services.
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
Mary R.
02/2017
5.0
Oh my Gosh! Frank was absolutely great! My mom's Jacuzzi bathtub jets were not working because of electrical surges or too much power to the unit. Frank came in took care of the problem in a professional workman like manner. He got the job done in a reasonable time at a reasonable cost. Not only that, he went way above and beyond what was required, he also fixed the hinges on my mother's screen door for no additional cost! But, wait there is more, not only did he make sure the tub jets were working before he left, he also called the next day to make sure they were still working! Believe me, i would use this company again and again, and would recommend them to everyone!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
janet R.
02/2017
5.0
Frank is knowledgeable and professional. So far he fixed an electrical issue and is searching for other parts to repair our 16 year old hot tub. We have had 2 other "repair pros" to our home not from Home Advisor and all I can say is "never again!' If we ever have future trouble we would definitely call Frank again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Amy S.
01/2017
5.0
Frank was prompt in returning my call, knowledgable, and friendly. He arrived for the appointment on time, was efficient with the necessary repairs, double-checked his work to ensure everything was functioning, and provided thorough info in case I needed follow up service for other issues in the future. I would definitely recommend Chemistry Pools for your spa/hot tub repair/service needs! Thanks, Frank!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$75
Heidi B.
12/2016
5.0
Frank was very thorough and explained everything. Even though our hot tub was not worth fixing he gave us info on purchasing another one. When the time comes, we will call Frank.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$75
Barb H.
10/2016
5.0
Frank is reliable and trustworthy and does great work and works with your budget. I would definitely recommend him!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Eugene S.
10/2016
5.0
Great Service and Repair. I will always call Frank for all my Pool needs. Nice guy and very smart. He solved a problem that should have been seen at Jandy / Zodiac Pool Pumps during Assembly of my new pump. Disappointed with Zodiac not standing behind their product; But Frank fixed my pump and it is working Great. Thank You Frank. ( EDS from Wadmalaw )