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Carolina Climate Control LLC

Heating and Air Conditioning, Air Duct Cleaning, Pool and Spa Service

About us

Carolina Climate Control is a heating and air conditioning service company based in Charleston, South Carolina that provides the most professional, affordable, environmentally-friendly HVAC services in the Lowcountry.

Business highlights

11 years of trusted experience
Emergency Services Offered

Services we offer

Air conditioner & furnace repair, installation, & maintenance. Pool heat pump installation & repair. Indoor air quality & air duct maintenance.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

5.013 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-13 of 13 reviews

Russel N.
04/2023
5.0
heating & air conditioning/hvac
  + -1 more
I had him under contract for a yearly service. I recommend them.
Description of Work: They had to rework my air condition system and my hot water heater.
Rating CategoryRating out of 5
Yes, I recommend this pro
$700

Sigrid S.
10/2020
5.0
heating & air conditioning/hvac
  + -1 more
They did an excellent job, very pleasant, and very professional.
Description of Work: Maintenance on the furnace and AC.
Rating CategoryRating out of 5
Yes, I recommend this pro

Bonnie C.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
We were able to schedule an appointment quickly. Marshall worked with my schedule and called when he was on the way. He diagnosed the problem and made the repair, and made reasonable recommendations based on our budget. I would highly recommend Marshall!
Description of Work: The A/C wasn't working well - but it was limping along.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Michael G.
10/2016
5.0
heating & air conditioning/hvac
  + -1 more
Marshall and team installed 3 top of the line Trane heat pumps for me. They were very professional and courteous. They all showed up on time did great work and cleaned up each day. Everything went extremely well, it is nice to work with honest people who know what they are doing and charge a reasonable price. I would recommend them to anyone who needs their services.
Description of Work: HVAC replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Pat S.
09/2016
5.0
heating & air conditioning/hvac
  + -1 more
Prompt and professional service. Came on busy weekend within a couple hours after I called--worked me in between his scheduled calls. Quickly diagnosed the issue and had my AC back up and running.
Description of Work: Repaired my central air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Randal D.
09/2016
5.0
heating & air conditioning/hvac
  + -1 more
Their customer service is truly amazing, and their prices fair! They even answer silly questions with a smile! They even made a special trip to my house on Saturday since they were fully booked the next week (and installed the ordered part by making room in the fully booked week).
Description of Work: Bought a new house so needed the system inspected and the zones balanced. - System inspected - Wiring issues detected - Damper motor needed to be replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Chantal S.
06/2016
5.0
heating & air conditioning/hvac
  + -1 more
It went extremely well. He was able to diagnose the problem quickly and restore our air conditioner to working order on a very hot day. He called to let me know he could come earlier than our appointment if that would work for my schedule. We decided to have him provide regular maintanance for our heating and air conditioning systems because we trust his knowledge and his integrity. His prices are very fair. We highly recommend him.
Description of Work: Repaired air conditioner. He had to defrost coil and put coolant into the unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

cathy H.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
Marshall was wonderful throughout the experience, I can't say enough good things about him and his company from pricing through installation. The price was fair and the installation went very smoothly,. The service was excellent and very professional! I HIGHLY recommend this company and will use him again!
Description of Work: Replaced upstairs and downstairs HVAC units

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Kitt G.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
Marshall Gay and his team were professional, He called prior to arriving and arrived on time. Will use his services again.
Description of Work: Replaced bad electrical wire.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Jennifer B.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
Carolina Climate Control is a smaller local AC/Heating company that we are pleased to have discovered! We had an issue with our son's room not getting as cool as the rest of the house in the hot weather. I got four different quotes- and all providers had a different idea as to how to fix the problem. Marshall's quote was the last one, and I thought he had the right idea as to how to fix the issue, and it was one of the two more reasonably-priced quotes. It worked, and we were very pleased with his knowledge and skill. We are about to have him install a mini-split system and will review that as well once the work is completed.
Description of Work: Repaired air flow issue.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Rano C.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
We initially contacted Marshall at Carolina Climate control during the summer of 2015 after one of our AC units went out. We had quotes from another large HVAC servicer in the area who recommended replacing both of our 10 year old units. Marshall promptly came by to look at our units and changed out a capacitor and cleaned out the drainage pipe at a minimal cost. Impressed by his thoroughness, professionalism, and honesty, we signed up for a service contract on our units. A few months later our other unit went out. After evaluating the unit, Marshall showed us exactly what was wrong with the compressor and walked us through the process of making a decision on how to replace our unit. He was very patient, very informative, and gave us time to do our own research. We ultimately decided to replace the unit and HVAC. His team was quick, thorough, and did a great job. We are happy with the new unit and when the time comes to replace the other one, we'll definitely be looking to Marshall and his team.
Description of Work: Replaced our upstairs AC unit and HVAC system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

Charlie .
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
My AC unit started making a horrible rattling sound. I was worried that the compressor was going out and that the repairs were going to be costly. I called and talked to Marshall and told him that I was really concerned about the noise it was making. He came by that night, after hours, and took a look at it. He quickly diagnosed the source of the noise and showed me what the problem was. He took care of it on the spot and it hasn't made a noise since. The prompt, honest service was very relieving. I will definitely call him again next time.
Description of Work: Fixed an extremely noisy and worrisome air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Joseph C.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
Started a service contract with Carolina Climate Control after they serviced our parents' HVAC unit. Marshall arrived promptly and was friendly, knowledgeable, and professional. Rates are fairly priced at $150 for two service visits throughout the year, $100 for the additional unit. He communicated his findings very clearly and made great recommendations to make simple upgrades of our smoke detectors to combination CO/smoke detectors without trying to sell us more stuff. He evaluated our old two-stage unit and a newer one-stage and made recommendations for future service, including capacitor replacement at some point in the future and total replacement of the 30-year-old unit. Provided quotes for mid-range and high-end Trane replacements, also very fairly priced. Since the first service appointment, I have e-mailed him with general questions about heating and air and he has been very quick to respond.
Description of Work: HVAC yearlong service maintenance contract for two HVAC units.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

    Contact information

    1006 River Haven Cir, Charleston, SC 29412

    carolinaclimatecontrolsc.com

    Service hours

    Sunday:
    12:00 AM - 11:30 PM
    Monday:
    12:00 AM - 11:30 PM
    Tuesday:
    12:00 AM - 11:30 PM
    Wednesday:
    12:00 AM - 11:30 PM
    Thursday:
    12:00 AM - 11:30 PM
    Friday:
    12:00 AM - 11:30 PM
    Saturday:
    12:00 AM - 11:30 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning,
    Air Duct Cleaning,
    Pool and Spa Service

    FAQ

    Carolina Climate Control LLC is currently rated 5 overall out of 5.

    Sunday: 12:00 AM - 11:30 PM

    Monday: 12:00 AM - 11:30 PM

    Tuesday: 12:00 AM - 11:30 PM

    Wednesday: 12:00 AM - 11:30 PM

    Thursday: 12:00 AM - 11:30 PM

    Friday: 12:00 AM - 11:30 PM

    Saturday: 12:00 AM - 11:30 PM

    Carolina Climate Control LLC accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
    Yes, Carolina Climate Control LLC offers free project estimates.
    Yes, Carolina Climate Control LLC offers eco-friendly accreditations.
    No, Carolina Climate Control LLC does not offer a senior discount.
    Yes, Carolina Climate Control LLC offers emergency services.
    No, Carolina Climate Control LLC does not offer warranties.
    Carolina Climate Control LLC offers the following services: Air conditioner & furnace repair, installation, & maintenance. Pool heat pump installation & repair. Indoor air quality & air duct maintenance.

    Contact information

    1006 River Haven Cir, Charleston, SC 29412

    carolinaclimatecontrolsc.com

    Service hours

    Sunday:
    12:00 AM - 11:30 PM
    Monday:
    12:00 AM - 11:30 PM
    Tuesday:
    12:00 AM - 11:30 PM
    Wednesday:
    12:00 AM - 11:30 PM
    Thursday:
    12:00 AM - 11:30 PM
    Friday:
    12:00 AM - 11:30 PM
    Saturday:
    12:00 AM - 11:30 PM