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Aqua Clean Maids Service

House Cleaning, Floor Cleaning and Waxing, Window Cleaning,

About us

We add our Vision and Purpose to a Meaningful Work. When you think about clean, call AquaCleanMaids Service Thank you

Business highlights

20 years of trusted experience
LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Specializing in New Construction; Move Ins and Move Outs; Residential & Commercial; Builders/Contractors Cleaning. Vacuuming Carpets, Cleaning Window Sills, Dusting & Polishing, Disinfect & Sanitize Kitchens & Bathroom, Wash Floors, Change Bed Linens, Remove Cob Webs

Services we don't offer

Except Repair

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

Check

Reviews

4.6142 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
8%
3
5%
2
3%
1
5%


Rating CategoryRating out of 5
quality
4.6
value
4.6
professionalism
4.7
responsiveness
4.7
punctuality
4.7
Showing 26-50 of 142 reviews

DK C.
03/2017
5.0
carpet cleaners, house cleaning, floor cleaning
  + 1 more
It went very well. Homebuyer had a final walkthrough overlapping with housecleaning, AquaClean when over the first floor, which is wood, several times so there were no footprints.
Description of Work: All over housecleaning for a new buyer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Robert J.
12/2016
1.0
carpet cleaners, house cleaning, floor cleaning
  + 1 more
What a disappointment! The dust was still there. The cobwebs were still there. And the house smelled like cheap disinfectant. But she is fast. We will never use her again.
Description of Work: Routine housecleaning.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0


justine A.
11/2016
5.0
house cleaning
  + -1 more
Great! She was prompt, professional, and thorough. We have hired her on a permanent basis!
Description of Work: Mrs. Swain and her son did an excellent job cleaning our house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Margaret P.
10/2016
5.0
carpet cleaners
  + -1 more
It went so well that I have asked her to return. She arrived early and was very pleasant. The house was sparkling!
Description of Work: I needed my whole house cleaned. I was having an event at my home and had surgery the previous week, so I needed help. Jovita showed up and cleaned the house spotless! She went beyond what I asked for.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Craig G.
10/2016
5.0
house cleaning
  + -1 more
Aqua Maids did an amazing job! Nothing was left uncleaned and they left the house in a great condition. They were there for the full time and we definitely got our money's worth
Description of Work: We had a deep cleaning of our house done once we moved out and prior to the buyers moving in.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Daniel D.
09/2016
2.0
house cleaning, floor cleaning
  + 0 more
Not well. We made an appointment. She came over and said that the price is $250 not $149 even though our house is 2000 sq. ft. below the 2500 sq ft limit in the ad. She said the ad is incorrect and should not say "deep cleaning" but this is the only cleaning she does for first time. I just think they should have at least honored the advertised deal one time.
Description of Work: House Cleaning.

Rating CategoryRating out of 5
value
2.0
professionalism
2.0

$149

Raeford C.
09/2016
5.0
house cleaning
  + -1 more
Cleaner was friendly and curious she made sure my wife was pleased with her work before leaving.
Description of Work: Clean the whole house upstairs and downstairs even clean things the cleaner before never cleaned and asked for us to walk through to see did she miss anything.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Joan H.
08/2016
5.0
house cleaning, floor cleaning
  + 0 more
Jovita did a fabulous job! She used her own equipment and cleaning supplies and completed the work in the time allotted. I walked through the house before she left. I could not be more pleased. In fact she did such a great job I plan to have her return on a regular basis.
Description of Work: I had my home cleaned after having my son, daughter-in-law and their two toddlers and dog stay with me for a month. Lots of sticky stuff on the floor and dog hair everywhere.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Theresa C.
08/2016
5.0
house cleaning
  + -1 more
Jovita was terrific. The house looked great.
Description of Work: General house cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Sandra S.
07/2016
5.0
house cleaning
  + -1 more
They did a great job and were very professional. I had a scheduling conflict and they were very flexible on changing the time to accommodate. I had an empty house and they had all the needed supplies! I would definitely use them again and would recommend to others.
Description of Work: Cleaned my empty house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Kevin D.
06/2016
5.0
carpet cleaners, house cleaning, window cleaning, apartments
  + 2 more
I was in a pinch needing to prepare my home ready to show quickly. Aqua Maids saved me by transforming my home in only a few short hours.
Description of Work: 3 hour home cleaning service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

WILLIAM G.
06/2016
5.0
house cleaning
  + -1 more
On time and did a really good job of cleaning my house.
Description of Work: Three hours of housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Kimberly S.
05/2016
5.0
house cleaning
  + -1 more
We've always been satisfied. She's responsive by phone, she's timely, she comes with her own cleaning supplies (other than extra paper towel), she works hard and cleans well.
Description of Work: Basic housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Bonnie D.
04/2016
4.0
house cleaning
  + -1 more
That was not done. Apparently there has been some mix up in the pay or whatever but I paid her anyhow. Well it's one lady and she's fine she does a good job I can't complain about that. The biggest complain I would have is making the appointment and setting it and putting it on my schedule that we agreed to. And my second biggest complaint would be I think she made an error I don't know who's fault it is, she came last time and I pulled out my check stubs and she seemed to think I owed her so I paid her but I probably won't use her again in fact I'm looking for someone else, I'm gonna look on group on or something to see if somebody else out my area I could try at least.
Description of Work: I use Aqua Clean Maids Service for housecleaning services.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$99

Priscilla S.
04/2016
2.0
house cleaning
  + -1 more
If I had to do it again, I would use a different company. They wiped down the wall. I wound up helping them wipe the walls down and wipe the counters down. I would not go with that company again. They wiped my walls in the kitchen and the stuff they had was not good, so I showed the gentleman how I wanted my walls washed down. I did it myself. I did not like it. When you are dusting somebody's house you use your own duster, she used my duster. She said it looked like mine, but it was mine. When you mop my floor use water. Maybe I am just old school and some people like them, but I didn't. They were excellent in responsiveness. They did not have their stuff together for cleaning, you do more than just go into people's bathrooms and clean them.
Description of Work: Two of them came out for an hour and half. I asked them to wash the walls in the kitchen and the counters, and they could do some dusting in two rooms which would not add up to the hour and half, so I asked them to clean the bathroom too.

Rating CategoryRating out of 5
quality
2.0
value
5.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0

$99

Jason B.
03/2016
5.0
house cleaning
  + -1 more
Excellent service! I will be using their service again and I highly recommend Aqua Clean!
Description of Work: House cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Aqua Clean Maids Service
Hello, I appreciate you for taking the time to write a genuine review. Jovita

Kathlen R.
03/2016
3.0
house cleaning
  + -1 more
Honestly, the bathroom and kitchen were sparkling clean, and they did a great job, but they used some cleaner that I'm clearly allergic to (I was up all night with itchy eyes, as was my five-year old). It might even have been too much beach. If you provide your own products, I think they would do a good job.
Description of Work: I asked that they (a woman and her son) focus on the bathroom, and they did--they did most of the work in the bathroom and the kitchen. They then did a peripheral cleaning of the rest of the house- it was as much as they could do in an hour (had a $90 special for two hours but there were two of them).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$90

Marilyn A.
02/2016
1.0
house cleaning
  + -1 more
Will never even consider Aqua Clean even if it's free.
Description of Work: Failed first appointment. Knocked draperies in my bathroom down and refused to correct. I had to go back up to my bedroom and dust myself. Appeared as though it was never dusted.. I was appalled and she was not concerned that I could not close draperies in all rooms, my bedroom.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Aqua Clean Maids Service
First time I was late 15 min and she did not let me in Write bad rewiev. After one week client called me and we reschedule I did not care about that wrong review . Bet when we came second time she let us in dressed only in underwere and tee shirt middle age women and stayed 1,5 h dressed like that walking around us showing the house. Did not care I have young man helping me. We did very good job in that house. I'll never coming back to that house again

Philip B.
02/2016
5.0
floor cleaning, house cleaning
  + 0 more
Jovita showed up and after a quick conversation about what needed to be done, she got right to work. I found her to be professional and friendly. She did everything that was asked, even staying a little bit longer than the 3 hours we had agreed on to finish up. The $99 deal from Angie's List makes it a steal for the quality of work done. Even without the deal we will be calling Aqua Maids again.
Description of Work: Dusted blinds, furniture, baseboards, cleaned bathrooms, cleaned floors throughout the house, cleaned stove surface.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Aqua Clean Maids Service
I appreciated for taking time to write a review Sincerely Jovita

Kevin D.
02/2016
5.0
house cleaning
  + -1 more
It went extremely well. The house looked better than when we moved in. She was on-time and finished in the estimated time frame. Overall, great experience.
Description of Work: Entire house deep cleaning. This was a 4 bedroom house with a room over the garage.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Aqua Clean Maids Service
I appreciate for taking time to write a review Sincerely Jovita

Michael H.
01/2016
5.0
house cleaning
  + -1 more
Jovita is always very prompt. There was one time she was running late and called to let me know. I have had several other cleaning services clean for me and none were as prompt or reliable as Jovita. Also, none of them cleaned the bathrooms as thoroughly as she does. She is very quick and doesn't waste time or take any breaks. She never talks on her cell phone while she's cleaning for me. She is always smiling and cheerful. We look forward to seeing her.
Description of Work: Jovita has been cleaning for me every other week for almost a year. She vacuums, dusts, scrubs the bathrooms and kitchen, mops the floors, and empties all the trash cans. She would change the bed linens if I wanted her to, but I usually prefer to do that myself.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Response from Aqua Clean Maids Service
Hi Miss [Removed Member Name] I appreciated for taking the time to write a review Respectfully Jovita

Marilyn A.
01/2016
1.0
house cleaning
  + -1 more
No one ever showed up. No one called. I just threw money away
Description of Work: I scheduled 3 different times. I was told that someone would be in touch.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Aqua Clean Maids Service
I emailed you yesterday when I arrived to your house 20 min late. My JPS can't find your address I called for my friend to direct me to your address from her phone. Ringed the door bell 4 times I think your ring bell dos not working and I noked at the door and the glass window. You did not provide phone number to call, and I emailed you standing a from of your door I am apologizing about that New subdivisions sometimes is hard to find.

Rebekah P.
01/2016
5.0
house cleaning
  + -1 more
If you're looking for a quality, detailed cleaning, Jovita is your person! Punctual, detail oriented and incredibly thorough. My house hasn't ever been cleaner! So happy I've found Jovita!
Description of Work: Initial deep clean and weekly clean

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Erin M.
01/2016
5.0
house cleaning
  + -1 more
They were great. They were on time and thorough. Was very happy with the service.
Description of Work: Cleaned my house - 3 hour deal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Aqua Clean Maids Service
[Member Name Removed], I appreciate you taking the time and effort writing the review. Sincerely Jovita

Liz S.
12/2015
5.0
house cleaning
  + -1 more
Jovita is highly professional. She pays attention to the details and works very fast. I can tell she's working fast when she's cleaning. She is trustworthy (I left her a key while I was at work). Trustworthiness is highly important for us customers since we can't always be home to have someone come in and clean. With Jovita...you don't need to be home and you can trust that your home will be smelling great, looking and feeling clean, and your personal things protected.
Description of Work: Jovita came in and cleaned the entire house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Aqua Clean Maids Service
I am appreciated for taking a time to write a review. Sincerely Jovita

Contact information

2376 Storen St, Charleston, SC 29406

http://aquacleanmaids.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Floor Cleaning and Waxing,
Window Cleaning,
Carpet Cleaning,
Apartments

FAQ

Aqua Clean Maids Service is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 6:00 PM

Tuesday: 9:00 AM - 6:00 PM

Wednesday: 9:00 AM - 6:00 PM

Thursday: 9:00 AM - 6:00 PM

Friday: 9:00 AM - 6:00 PM

Saturday: 8:00 AM - 5:00 PM

Aqua Clean Maids Service accepts the following forms of payment: Check
Yes, Aqua Clean Maids Service offers free project estimates.
Yes, Aqua Clean Maids Service offers eco-friendly accreditations.
No, Aqua Clean Maids Service does not offer a senior discount.
Yes, Aqua Clean Maids Service offers emergency services.
No, Aqua Clean Maids Service does not offer warranties.
Aqua Clean Maids Service offers the following services: Specializing in New Construction; Move Ins and Move Outs; Residential & Commercial; Builders/Contractors Cleaning. Vacuuming Carpets, Cleaning Window Sills, Dusting & Polishing, Disinfect & Sanitize Kitchens & Bathroom, Wash Floors, Change Bed Linens, Remove Cob Webs
Except Repair

Contact information

2376 Storen St, Charleston, SC 29406

http://aquacleanmaids.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
8:00 AM - 5:00 PM