Description of Work: They cleaned carpets in 5 rooms and cleaned several pieces of furniture. They did not move any furniture. Tech arrived on time and went straight to work after surveying rooms to be cleaned. Cleaning removed stains on carpet from previous pets and misc. spills. Very thorough on the sofa and love seat. Everything looks and smells great.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Roger W.
01/2015
5.0
upholstery cleaning
+ -1 more
great job prompt clean
Description of Work: clean and scotchguard 4 cotton swivel rockers great job
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Bradley W.
06/2014
5.0
carpet cleaners
+ -1 more
I am a Realtor in the Charleston area. Many times I have referred my clients to Apex. They have done water extraction jobs, carpet cleaning jobs, and once even tightened a carpet that was old and worn and looked like it couldn't be saved. They have saved some of my home sellers hundreds if not thousands in carpet replacement by making old worn out and stained carpets look like new. I highly recommend giving them a try for damaged or nasty carpeting before replacement.
Description of Work: Carpet cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Maximillian E.
05/2013
5.0
carpet cleaners, upholstery cleaning
+ 0 more
Wow, what a huge difference! Thank you team! This company is operated by a wonderful family that takes great pride in their work.
Description of Work: Carpet and upholstery cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Don H.
10/2012
5.0
carpet cleaners
+ -1 more
Arrived on time, job done professionally. Will call them again next week.
Description of Work: Cleaned carpets in house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Sue L.
02/2012
2.0
carpet installation
+ -1 more
I chose this company because they quoted me a fair price on the phone. When the gentleman was doing the job I pointed out an area in the carpet that was buckled and might need stretching, his reply was "the carpet has a memory and it will go away" Of couse the buckle is still in the carpet! When it came time to pay, he made it sound like he was giving me a great deal, I ended up paying $50 more than what was quoted on the phone.
Description of Work: I called this company to stretch my carpets that had buckles in them.
Rating Category
Rating out of 5
quality
2.0
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0
$150
Response from Apex Carpet Care LLC
Telephone quotes are based on the description provided by the customer. If it requires additional work, we charge accordingly. Customer requested additional work in another area. Carpeting always has a memory to it which normally responds within a few days of stretching. This was explained by the industry-certified Master Technician who did the work. Apex warrants any repair work it does for a month. If customer was unhappy, she could have requested our return.
Don H.
07/2011
5.0
carpet cleaners
+ -1 more
On time and very professional. Very pleased with work
Description of Work: Cleaned badly stained carpets in whole house. Have used this company three times in past.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Mary Ellen D.
07/2009
5.0
carpet cleaners
+ -1 more
I was discussing the terrible looking carpet with the lady who cleans my house and who is very familiar with the carpet problem that I had (and have had for a long time). She called her daughter who recommended APEX. After a week or two agonizing over the situation, I decided to call APEX. Mr. Rogers answered the phone and I spoke with him at length about my problem. He was very, very nice and explained their process in cleaning carpets with pet stains. I agreed to have them clean the carpet. I called him on Monday, July 6th, and Mr. Rogers made the appointment for Tuesday, July 7th. As I said in paragraph 14, my husband and I still cannot believe that it is the same carpet! The technician did a beautiful job, and I will not hesitate to call APEX if and when the carpet needs cleaning again.
Description of Work: Carpet in the dining room, living room, bedroom and hall was cleaned and treated with a Pet Enzyme Treatment. I had another carpet cleaner on three prior occasions (the last time about 15 months ago) and the stains always returned within a few days after they were here. I want to stress the fact that the pet stains were very, very bad. The carpet looks as if it is a new one when, in fact, it is about 5 or 6 years old. The Technician was very nice, friendly and professional; he explained the entire cleaning process. When the carpet needs cleaning again, I will most cerrtainly use APEX. A neighbor who needs her carpet cleaned came to see the results of APEX's cleaning and she was surprised to see that the carpet was so clean and remarked that it looked like it was new. When the contractor completes the painting at her house she plans to all APEX to take care of her carpet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
punctuality
5.0
Yes, I recommend this pro
$165
Chris S.
11/2008
5.0
carpet cleaners
+ -1 more
It was good. They were very prompt and did the job in the clean, professional manner. The guy that came was very polite and did a quick and thorough evaluation and job. He was a good worker.
Description of Work: They did some stain removal and a general carpet cleaning for my home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
lynne S.
08/2007
5.0
carpet cleaners
+ -1 more
The man cleaned the carpet so fast and it still looks great and its been 2 weeks now! I am pleased with Apex Carpet Care and will use them again and will refer anyone I meet who is in need of a carpet cleaner to these people. They are professional and dependable and NICE!
Description of Work: A pleasant young guy came out to clean a big spot in our carpet. We just moved into a new house and there was a horrible spot on the carpet.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Upholstery Cleaning,
Carpet Sales and Installation,
Water & Smoke Damage,
Ceramic Tile
FAQ
Apex Carpet Care LLC is currently rated 4.7 overall out of 5.
Sunday: 9:00 AM - 1:00 PM
Monday: 9:00 AM - 5:30 PM
Tuesday: 9:00 AM - 5:30 PM
Wednesday: 9:00 AM - 5:30 PM
Thursday: 9:00 AM - 5:30 PM
Friday: 9:00 AM - 5:30 PM
Saturday: 9:00 AM - 1:00 PM
Apex Carpet Care LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Apex Carpet Care LLC offers free project estimates.
Yes, Apex Carpet Care LLC offers eco-friendly accreditations.
No, Apex Carpet Care LLC does not offer a senior discount.
Yes, Apex Carpet Care LLC offers emergency services.
No, Apex Carpet Care LLC does not offer warranties.
Apex Carpet Care LLC offers the following services: Carpet & rug cleaning, upholstery cleaning, deodorizer treatment, anti-bacterial protection, water extraction, fire & smoke damage services, extraction & drying equipment and crime scene cleanup.