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911 Restoration of Charleston

Mold Testing & Remediation, Air Duct Cleaning, Water & Smoke Damage,

About us

911 Restoration of Charleston is a full-scale water damage cleanup restoration company offering you peace of mind after a disaster. We provide water damage restoration, sanitization, mold removal, fire & smoke damage, reconstruction and everything in between with 24/7 availability. Take precautionary actions during the coronavirus. Our techs are trained to sanitize and clean your property with disinfection solutions and follow CDC and EPA protocols. Disasters can happen anytime due to pipe bursts, flood damage, roof leaks, storm damage or other water damage-related emergencies. Fortunately, our IICRC-certified techs will rapidly respond within 45 minutes to handle any water related emergency and help minimize damage.

Business highlights

9 years of trusted experience
Emergency Services Offered

Services we offer

Water Damage Restoration, Floodwater Extraction, Leak Repair, Ruptured Hose Repair, Pipe Burst Repair, Mold Remediation, Mold Testing, Visual Mold Inspections, Mold and Fungus Removal, Mold Spore Removal, Fire Damage Restoration, Smoke Stain Cleanup, Ash and Tar Removal, Smoke Odor Removal, Disaster Restoration, Sewage Backup Cleanup, Black Water Removal, Sewage Decontamination, Water & Smoke Damage, Air duct, Complete Home Renovations, and Disaster Remediation Services

Services we don't offer

Plumbing, Electrical, Waterproofing, Structural damages, Asbestos cleanup, Radon Testing, or Air Quality Testing

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.25 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
0%
3
0%
2
0%
1
20%


Rating CategoryRating out of 5
quality
4.2
value
4.0
professionalism
4.2
responsiveness
4.2
punctuality
4.6
Showing 1-5 of 5 reviews

Anthony N.
07/2019
1.0
McQueeney is a liar & rip off! He tried to get payment before completing the work multiple times. His workers (Cody & Ishmael) took select pictures of only the good areas. They didn't think we would go under the crawlspace & take our own pictures. We were about to pay his worker but decided to check behind him. He tried to stop us. There was still mold & debris throughout the so-called cleaned crawlspace. Of course we didn't pay! I called Mr McQueeney to complain & he made excuses for the shoddy work! I told him not to have them back on my property. The following week our hvac company began working in the crawlspace. During, this time Mr McQueeny snuck another worker, John, on my property to try to fix their botched work. This interfered with the hvac work. I caught John & told him to NEVER come back on my property. John thought I was aware of him being there. I emailed Mr McQueeney! 911 Restoration trepassed & still didn't clean or remove all of the mold in our crawlspace!! I don't know how they are still in business. SCAM ARTIST!!! I found another company to properly clean our crawlspace. This con artist had the audacity to put a mechanical lien on our property that we have to fight! STAY FAR AWAY from DAVID MCQUEENEY aka 911 Restoration!
Description of Work: Crawlspace mold remediation

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0

$6,500

gregory D.
09/2017
5.0
Great to work with. GreT results
Description of Work: Mold remediation

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from 911 Restoration of Charleston
Thanks for the review [Member Name Removed]!

Forrest D.
01/2017
5.0
Being a first time homeowner, water damage has been one of the most intimidating and alarming issues I have yet faced. Mr. McQueeny, the owner, has been hands on from the initial call. Their team has been extremely helpful providing guidance, solutions, and personal attention to details that have given me the peace of mind to get through my loss. Whether you file a claim with insurance, or your having to pay out of pocket, Mr. McQueeny will work with you on fair rates, advice on how the claims process works, and provide great solutions. Mr. McQueeney was a claims adjuster before buying this company and is fully competent in walking you through how a claim works from the insurance angle. He has always been prompt and answered his phone right away whenever I have had any questions through this process. I personally recommended this company to anyone going through issues with known water damage or unknown issues in the home that are causing allergies or health issues due to bad air quality air possible latent mold. Their team has been extremely professional and I am very thankful to have found them.
Description of Work: Water damage under bathroom floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from 911 Restoration of Charleston
It was a pleasure diong business with you. You like many others were very concerned about the insurance process and it was my pleasure walking you through that process. It was easy for me being a former adjuster and handiling the necessary insurance paperwork and pricing. If I can help you or anyone you know with mold or water loss in the future please call.

Lauren P.
11/2016
5.0
Very professional, let me know when they would be available, serviced three properties for me. Dried out carpet, cleaned up water all over first floor
Description of Work: Water damage repair, general debris clean-up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from 911 Restoration of Charleston
It was a pleasure working with you. Your concerns about the insurance coverage are common in our business. Handling Insurance claims is our business and we always provide the proper insurance pricing and paperwork. Please contact me anytime in the future if I can service you or any of your friends.

Lauren P.
10/2016
5.0
It was A + work!
Description of Work: Mold testing at 3 homes and mold remediation at 1 home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

    Contact information

    354 Spindlewood Way, Charleston, SC 29414

    https://www.911restorationcharleston.com/

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day

    Licensing

    Bonded

    Insured

    Licensed*
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Mold Testing & Remediation,
    Air Duct Cleaning,
    Water & Smoke Damage,
    Septic Systems,
    Roofing,
    Plumbing,
    Home inspection,
    Drywall,
    Carpet Cleaning

    FAQ

    911 Restoration of Charleston is currently rated 4.2 overall out of 5.

    Sunday: Open All Day

    Monday: Open All Day

    Tuesday: Open All Day

    Wednesday: Open All Day

    Thursday: Open All Day

    Friday: Open All Day

    Saturday: Open All Day

    911 Restoration of Charleston accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, 911 Restoration of Charleston offers free project estimates.
    No, 911 Restoration of Charleston does not offer eco-friendly accreditations.
    No, 911 Restoration of Charleston does not offer a senior discount.
    Yes, 911 Restoration of Charleston offers emergency services.
    No, 911 Restoration of Charleston does not offer warranties.
    911 Restoration of Charleston offers the following services: Water Damage Restoration, Floodwater Extraction, Leak Repair, Ruptured Hose Repair, Pipe Burst Repair, Mold Remediation, Mold Testing, Visual Mold Inspections, Mold and Fungus Removal, Mold Spore Removal, Fire Damage Restoration, Smoke Stain Cleanup, Ash and Tar Removal, Smoke Odor Removal, Disaster Restoration, Sewage Backup Cleanup, Black Water Removal, Sewage Decontamination, Water & Smoke Damage, Air duct, Complete Home Renovations, and Disaster Remediation Services
    Plumbing, Electrical, Waterproofing, Structural damages, Asbestos cleanup, Radon Testing, or Air Quality Testing

    Contact information

    354 Spindlewood Way, Charleston, SC 29414

    https://www.911restorationcharleston.com/

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day