MBG Construction Company

FINAL RESULTS: MBG contacted me because of the poor rating I gave them, which was because there was no response to my request for a quote. The office contact apologized, and said that she found that my email was indeed received, but overlooked (kudos: honesty and integrity!). I was asked if this situation could be rectified. As I had not contracted the job out, I agreed to meet with their owner/estimator, David M. Strother, Jr. Originally, when my request for a quote was not answered, I thought that the distance between here and there was an issue. It's about an hour's drive either way. However, the website indicates that they do work all over the state. It was no issue. David came, took measurements and notes, and we sat and talked about the job. He answered all my questions, and gave me a quote. It was too expensive for my situation, with a house that may soon be put on the market. That was disappointing, as otherwise, I would have been glad to do business with them. I was quite impressed with the company's professionalism and desire to "make it right". Despite it not being the right fit for my circumstance, I would definitely recommend that other potential customers consider doing business with MBG,

Went great! They were quick, quality and all with a great price.

From our first contact with MBG we were impressed with their professionalism. Their estimate was completed quickly and thoroughly so we could compare apples to apples on pricing. Since we chose them, obviously we were very pleased with David's estimate, but even more pleased with his understanding of all the work we needed, very patient with all our questions and covered all the details. They were very helpful in helping us select the correct shingles and color. They were very clear about the payment and that didn't change at all. In spite of terrible weather causing a slight delay, they kept us thoroughly briefed and worked with our schedule. Susan Strother was extremely professional in dealing with the weather delay and was always available for questions. On the day of the replacement, David and his large team arrived early. They did not stop until the work was completed, and with the large crew, the job was completed on the same day. Either David or Susan was on site at all times and available for questions. Their supervision was just outstanding. When they left our house, it looked like they had never been here except for the beautiful new roof and certainly exceeded our expectations for cleanup and protecting our landscaping. We used three companies for estimates with good reviews from Angie's List. We could not be more pleased with our choice and recommend them most highly.

It went very well. They arrived on time, were very professional and explained their finding thoroughly.

From the receptionist answering the phone, to setting up the appointment and Dave meeting with me at the property, everything was done in a very professional manner. Dave and his assistant showed up exactly on time and then went up on the roof to do an inspection and attempted to find the source of the leak. The roof is situated in such a manner that it cannot be seen from the ground so I would have to rely on their observations. After a while they descended from the roof and Dave told me that as much as he would like to install a new roof for me, the source of the leak was more than likely an accumulation of a large amount of debris (leaves and some limbs) caused by massive overhanging limbs from a huge tree in the backyard and the three vent boots on the roof were obviously cracked. He urged me to fix the leaks in the vent boots, which I personally did. I also had the tree trimmed and pruned and the debris removed from the roof. He had taken pictures while on the roof to show me the leaky vents. He did supply me with an estimate in the event that section of the roof continued to leak after the vents were repaired but he told me that the roof itself had several years left of life remaining. That level of honesty is extremely refreshing these days and I will not hesitate to call Dave and his company when the time does come to replace the roof on that property. I thank Dave and his company for their integrity and professionalism!!

After getting off to a bad start with some scheduling confusion, David and Susan quickly contacted me to make good. Although they were extremely busy, David stopped by to talk me through the problems with my roof. He presented himself as being very knowledgeable, professional and helpful. He seemed to understand the origins of the problem and how a previous repair missed the mark. He turned around a cost estimate in the next couple of days and I scheduled my appt. through Susan over the phone. (I recommend that you get your appt. confirmed via email or text.) Although some of the repair tiles are not yet lying flat on my roof due to weather temps, I feel confident that David and his crew did a thorough job of correcting my problem. He performed the work as promised. David also provided me with a reference to get some repair work done on a part of my gutters. That company also did a great job for a reasonable price. Overall, I think I caught them at a very busy time and errors were made in scheduleing my initial appt. To his credit, David acted quickly to correct the errors. He was very apologetic and seemed genuinely concerned. Whenever I need to replace my roof, I would get an estimate from MBG.

From the moment we contacted MBG Construction, we were hooked. David came promptly to estimate roof damage. Allstate verified what David had said. Susan walked us through the process of a new roof. She was very experienced and answered a multitude of questions we had. The crew came early in the morning and finished 12 hours later. The cleanup was impeccable. Susan came the next day to make sure everything ok. What a great experience! Already have plans to call them for gutters in the future. Would highly recommend MBG Construction.

Based on Angie's List recommendation I contacted MBG Construction Co. to provide estimates for replacing roofs on two houses. I rearranged my schedule so I could be present only to receive a call saying they would not be able to make the appointment (they did at least call). I rescheduled and they did show up on time that day and took all the measurements they needed and they told me they would have an estimate in "a couple of days." Six days later I finally received the estimates. The company has been running an add on Angie's List for quite some time touting a new roof (for most houses) for $6499.00 for up to 20 squares. According to other estimates and what my insurance estimated, one of my homes comes in at 31 squares, they quoted it as 40 squares for a price of nearly $10,000. The other is 22.46 squares, but they quoted it as 30 squares. In both instances MBG quoted a signifacant "padding" in the number of squares. I fully understood that I would pay more that the ad quoted, but that much far exceeds what is reasonable.

Well they were quite busy, as we had a hail storm come through. It was well worth the wait. They did an excellent job the roof looks fabulous. Could not be happier. In and out two days. Real pros, highly recommend their services!

Scheduling and ordering done by Susan. Shingles actually arrived one day early as did the work crew but owner was notified ahead of time. Susan and David are professionals, they know roofing without question and the crew they have worked two long days and finished the job. Roof looks great, highly recommend MBG Construction for roof replacements.

We had a very good experience with MGB, and we will be calling them again soon for work on our gutters and in about year to replace our roof. There was a little bit of confusion about scheduling the first time around--I think it was simply a typo in the first round of emails we exchanged. One email set the date as Sept. 18, and a subsequent email confirmed it as Sept. 19. When no one showed up on the 18th, I called the office and got a polite confirmation that the actual appointment was scheduled for the 19th?which was then rained out. No accounting for the weather. Susan, the office manager, emailed and called me at 7 that morning, giving me plenty of notice in case I had arranged to take off work to be at home for the roofers. Since I'm a stay-at-home mom, it didn't really make a difference to me personally, but I appreciate the professionalism and respect for my time. We rescheduled for the following Friday (Sept. 26), which was a lovely day. David and his helper showed up promptly, within 5 minutes of our appointment time, and were patient and friendly while I corralled my loudly barking dog into the house. David was friendly and efficient as he looked over the section of roof to be repaired. I immediately had confidence in his expertise. Here is what impressed me most, and what convinced me that we will be calling on MGB to do our roofing work in the future: As David looked over the sections of roof that needed to be patched, he noted that it was fairly minor work, easily covered by the service we purchased through the Angie's List coupon. Moreover, he outlined the other repair and maintenance work he wanted to do for us to make sure we got the amount of work we had paid for. Integrity means a lot to me. My greatest anxiety in preparing for any repair work that I can't do myself and don't fully understand is that someone will take advantage of my ignorance and charge me more money than the work is worth. So, thank you, David, for putting my mind at ease and for your honesty and hard work. The work was done within an hour, very efficient, and all of the shingles, nails, and other trash were cleaned up as though they had never been there. My only disappointment was that falling roof debris damaged a tiny tree that was growing near the side of the house. I don't hold it against them, though, because the tree was not very visible unless you already knew it was there. We look forward to having David come out again to do more work for us, and we highly recommend his services. Thank you!

David came out and provided a free estimate. Susan was in constant contact to assist with contact and insurance documents. MBG was working on calendar booking appointments one month out. On scheduled day they arrived at 7, worked diligently, cleaned up and departed by 3:30. Everything was very well done except for final clean up could have been a little better, my bird feeder shoul have been returned to original location, and my daughter's blueberry bush was damaged by falling shingles.

They did a great job and feel I got a fair amount of work done for the price.

They had an Angie’s List special and we took the special. He came through and inspected the roof. He actually fixed what was wrong. It was just a lose flashing and he fixed it. His special price took care of the whole thing. He gave us good news too. He told that our roof was still in good shape. He did everything. I was satisfied. He was prompt, he was professional and courteous. He was very thorough too. In fact he even got to meet our contractor who is doing our sunroom. Even our contractor said that this was good service and he even recommended him. I said that’s fine. They did a good job. In fact he even gave us a follow up letter saying that our roof was in good shape. We were satisfied. The results were positive. There really wasn’t anything else that needed to be done. When the time comes to get the regular roof done I am going to call them first. When we do get a roof we will find out what’s needed. I would definitely use them again in the future.

It went fine. It was quite positive. They were thoughtful and they showed me what they were doing. The price was good.

Very good. They showed up on time and kept all their appointments with me. They were professional and courteous. They have good follow-ups. We had a few issues but they came the next day and solved it.

Excellent company to work with! They did the job in 1 day. David was there through the entire process and was the last one to leave even getting up on the ladder to check the roof after the crew left. Susan was very helpful with everything including what was needed for the insurance company. I have already reccommended them to my neighbor.

I had two roofs replaced in the past couple of months. Since they were not on Angie's list and I had never used them before, I wanted another roofer to inspect these roofs to make sure that everything was done that should be done. It was very hard to find someone who was willing to inspect someone else's work and put down on paper any concerns that they might have. I called three before MBG. Two of the roofers said that they would come,. but one did not want to put anything down on paper (but still wanted to charge me), the other kept making appointments and breaking them. The other roofer told me he just didn't want to do it. David came out and inspected both roofs, gave me a written statement about his concerns and even said that he would be willing to meet with the roofer and oversee that they made the necessary corrections. Needless to say, I was very happy with this company. I can't say enough how grateful I am that I met this company and recommend them highly!

Came out to provide an estimate. Nice folks. Ultimately went with another company.

They did an excellent job on the roof. The only issue I had was that I had paid for all the supplies myself and after the job was completed they took the extra supplies with them. However, when I called and spoke to them about this they reimbursed me for the extra supplies.

Arrived early after calling to make sure it was okay to come early. Performed inspection of roof and made maintenance repairs as needed, described what was done and when I could expect to need a new roof. Said I would get a follow up letter of findings which I did received via email within 2 days of the work. Will definitely consider this company when I need to replace the roof in a few years.

inspected the condition of the roof, no leaks and the life expectancy is 5-8 years

They were very helpful. My insurance company had sent someone by who looked at the roof of my old house and didn't like the uneven spots. These guys looked at, identified the issues as related to the age of the home, cut back some branches, wrote a letter to the insurance company and offered to come back and walk around the house with the insurance person as needed. it was great.

Job well done! The owner came and gave an estimate himself. He was friendly and professional. His estimate was the lower of the two we obtained. His office manager responded quickly to our follow-up questions. After we chose MBG, the work was scheduled in a timely manner. As far as I can tell, the owner was present through the entire job. The job was done in a little over one day (rain delayed the start). We are very happy with the finished product. We would recommend MBG without reservation.

Overall, the experience was great. David answered all my questions and made suggestions about a couple of other house issues. David suggested setting aside money for the future roof replacement, which we will do. We will not hesitate to call MBG to tear down and replace our next roof. Based on his professionalism and the speed with making the quick repair, I highly recommend MBG Construction Company.