The master bath floor mosaic tiles are not set evenly. The floor of the shower puddles because of poor preparation of the subsurface. The job looks is very amateurish
Description of Work: Tile in shower and floor in masterbath. Tile on floor in pool house
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
1.0
punctuality
3.0
$10,000
James H.
08/2010
2.0
ceramic tile
 + -1 more
There were warning signs from the initial awarding of the job. Mr. Orman was late in responding to phone calls and to confirm the start of work. He was professional but always seemed pressed for time. When the work commenced, the job appeared to be "squeezed" in between bigger projects. He had just enough time to complete the job in one day. The end result was uneven floor tiles, inconsistent grout color, and the backsplash was not flush around the electrical outlets. The poor quality of the work was readily visible. I called Mr. Orman to tell him I was not pleased and he said he would come back and inspect the work to make it right. A couple of weeks passed and I spoke with him again about his work. Once again he squeezed the job in between bigger projects and was rushed for time. The work appeared to be a bother for him and he was upset to have to come back to make things right. He was argumentative. In the end, he only dyed the grout to make the color consistent and never did repair the uneven tiles or backsplash. At this point, I did not call him back as the experience was so negative and stressful I did not want any further contact with him. I would not recommend Mr. Orman or his company Bella Tile.
Description of Work: Requested quote to install tiled floor and backsplash. Chose Mr. Orman from a list of contractors recommended by the store where I purchased the tile. He removed and replaced the kitchen subfloor, layed the floor tiles and backsplash.
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Service Categories
Ceramic Tile,
Marble and Granite,
Flooring Sales and Installation,
Countertops and Backsplashes
FAQ
Bella Tile is currently rated 2 overall out of 5.
No, Bella Tile does not offer free project estimates.
No, Bella Tile does not offer eco-friendly accreditations.
No, Bella Tile does not offer a senior discount.
No, Bella Tile does not offer emergency services.
No, Bella Tile does not offer warranties.
Bella Tile offers the following services: Ceramic tile, natural stone, marble, floor & countertop.