They were unprofessional and 2 of the movers did a terrible job the first day. I called the company and they sent a "new crew" the 2nd day. They were only marginally better. This company hires all family members & friends. We did not have a good experience. At the other end we had quite a few things damaged from not being properly packed. The packers played with my kids toys on their lunch break and used some of my personal belongings as chairs to sit on (that were not chairs), etc. The manager did come to the house in person to make sure things were getting done, but at that point they were so far behind I ended up having to stay up until 3am cleaning the house after they finally finished packing it I would not recommend this company.
Description of Work: Packing and loading our household goods for a cross country move
Rating Category
Rating out of 5
quality
2.0
professionalism
2.0
responsiveness
4.0
punctuality
2.0
JOHN G.
08/2008
3.0
moving companies
+ -1 more
They packed our furniture in a truck and put tape across the surface of our furniture, damaging the finish. Their was some breakage of household items. We didn't believe this company handled our antiques with appropriate care.
Description of Work: They were supposed to pack and move our household, first to a storage unit, then to Daniel Island.
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Moving Companies
FAQ
NILSON VAN & STORAGE is currently rated 2.5 overall out of 5.
No, NILSON VAN & STORAGE does not offer free project estimates.
No, NILSON VAN & STORAGE does not offer eco-friendly accreditations.
No, NILSON VAN & STORAGE does not offer a senior discount.
No, NILSON VAN & STORAGE does not offer emergency services.
No, NILSON VAN & STORAGE does not offer warranties.