About us
Business highlights
30 years of trusted experience
Services we offer
Amenities
Accepted payment methods
Photos of past projects
Reviews
3.84 Reviews
Showing 1-4 of 4 reviews
LINDA H.
06/2016
internet service
+ -1 moreunknown
Description of Work: .
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
john A.
05/2016
computer repair
+ -1 moreThe store's Geek Squad was unable to do anything other than to send the computer off. After 2.5 weeks, they reported that I had been approved for a new computer -- but one without my data or any of the apps I had purchased for the new computer. They offered to restore my data for $200. I had not asked them for backup because (a) I didn't think I was responsible for ensuring that the repaired computer was the same as I gave them, (b) I'd already paid to have the data transferred from an old computer, and didn't think I should have to pay them for something similar, and (c) I believed the repair would be a new screen. . . . They also said they could sell me the apps that were on the old computer but not on the new one. Plus, if I wanted the old computer back in order to get the data myself, my warranty was voided. So, *!#%@! you was their basic response. Buy here at your own risk. The ballyhooed Geek Squad won't be able to fix problems with your computer, and the service they send it to may well return it in worse condition than they received it. Asked them to repair my Lenovo computer after 2 1/2 weeks of ownership. They sent it out for free warranty work, then "approved me for a new computer." Only, the new one had none of my data (which I'd paid to have transferred to it) and none of the programs I'd purchased. They told me I could pay them $200 to restore the data -- but if they lent me the old computer so that I could do it myself, the warranty was voided. I could also buy the programs again. Yet another American retailer that has forgotten how to behave responsibly to its customers, if it ever knew!
Description of Work: Warranty repair on a Lenovo computer that was less than 3 weeks old.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| professionalism | |
| responsiveness |
John K.
03/2016
computer sales
+ -1 moreOne of the draw backs that I had was that the geek squad that they have was of no help. For what I needed done, they told me to bring the computer in. You can talk to some of their technicians which they seem to know what they are talking about but others of their sales staff don't have a clue. When I shopped for the computer, I went in 3 or 4 times and I talked to different people and they all told me something a little different. As far as accessibility, I would use them again.
Description of Work: The last purchase of an electrical device was through Best Buy. I purchased a laptop for my wife. We bought a wireless trigger to go with it afterwards.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness |
Yes, I recommend this pro
$300
Cathy H.
01/2012
appliance sales
+ -1 moreThey were very good and very helpful and we bought an LG. They came in and installed it. They were very polite descent people.
Description of Work: We purchase our refrigerator there and they installed it.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$900
Contact information
1007 Fording Island Rd, Bluffton, SC 29910
www.geeksquad.com/repairLicensing
Bonded
Insured
Eco-friendly Accreditations
LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Computer Sales,
Internet Service,
Appliance Sales and Installation,
Computer Repair,
TV Sales,
TV Repair,
Stereo and Home Theater Systems,
Camera Repair,
Auto Radio Service,
Appliance Repair
FAQ
Geek Squad - Best Buy is currently rated 3.8 overall out of 5.
Geek Squad - Best Buy accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Geek Squad - Best Buy does not offer free project estimates.
Yes, Geek Squad - Best Buy offers eco-friendly accreditations.
No, Geek Squad - Best Buy does not offer a senior discount.
No, Geek Squad - Best Buy does not offer emergency services.
No, Geek Squad - Best Buy does not offer warranties.
Geek Squad - Best Buy offers the following services: Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models.
Contact information
1007 Fording Island Rd, Bluffton, SC 29910
www.geeksquad.com/repair