He was great setting up the hardware and the Windows 8 interface on the new computer. However, he was unable to accurately transfer emails. He also had difficulty setting up the interface between the old and new computer. I have a very large capacity external hard drive that simply plugs into any computer. It could have easily been used to transfer data, but he never thought to use it.
Description of Work: Set up new computer and transferred programs from old to new.
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
$250
Sarah O.
05/2013
5.0
computer repair
 + -1 more
Brian did an outstanding job resolving our computer and printer issues so that they would run more efficiently. He also installed a signal extender in our house and connected our family room TV to the network to enable us to stream movies. We were pleased with the fact that Brian spent a great deal of time answering all the computer questions that we had. His knowledge was impressive, and he was very thorough in explaining the reasons behind the things that he did to fix our problems. We would not hesitate to use his services again if ever needed.
Description of Work: Optimization Updating Computer Diagnostics Spyware Removal Installed Signal Extender
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Stephanie H.
09/2011
5.0
computer repair
 + -1 more
The technician was extremely helpful and knowledgeable. At first, he couldn't get the data off the Macbook from the hard-drive, so he took the laptop with him to try and extract the data from the hard-drive (for no additional charge). He was able to retrieve the data with no problem and promptly returned everything to me the next day along with disks of all recovered information (photos, iTunes library, documents...). I would definitely recommend this guy for any computer issue!
Description of Work: Assessed my Macbook for damages; drafted a letter to my insurance company ($60) Removed all hard-drive and memory components for future use ($100) It is a mobile service, so he came to me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Lee L.
06/2011
5.0
computer repair
 + -1 more
They were excellent.
Description of Work: My laptop was heating up and I took it down. He explained how he would fix it and fixed it for us. The price was good too.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Bob M.
07/2009
5.0
computer repair
 + -1 more
Brian told me when he would arrive and his fee schedule. He came on time, fixed my PC and charged a fair price. I'll call him again!
Description of Work: My HP PC was very slow to boot up. Brian worked on it, added a new virus program and it runs as good as new.
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Service Categories
Computer Repair
FAQ
Computer Doc, New River Technology LLC. is currently rated 4.6 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Computer Doc, New River Technology LLC. accepts the following forms of payment: Check
No, Computer Doc, New River Technology LLC. does not offer free project estimates.
No, Computer Doc, New River Technology LLC. does not offer eco-friendly accreditations.
No, Computer Doc, New River Technology LLC. does not offer a senior discount.
No, Computer Doc, New River Technology LLC. does not offer emergency services.
No, Computer Doc, New River Technology LLC. does not offer warranties.
Computer Doc, New River Technology LLC. offers the following services: Virus Removal, System Recovery, Data Backup and Recovery. Custom Wiring, On-Site Service,