Very well. Came to give estimate when scheduled. Installation was completed on schedule. Only problem was having phone calls returned so I stopped at their store and everything was scheduled and completed on time.
Description of Work: replace glass in sliding doors
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0
Yes, I recommend this pro
$750
Stephanie S.
09/2017
5.0
glass repair, replacement windows
 + 0 more
From start to finish, the process went smoothly.
Description of Work: Replaced the glass of 3 windows
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Luanne C.
09/2017
3.0
glass repair
 + -1 more
The window manufacturer provided 4 replacement windows under their warranty program, and Best Glass installed them. The labor price was more than twice what they had estimated over the phone.
Description of Work: Replacement of fogged window glass.
Rating Category
Rating out of 5
quality
3.0
value
1.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0
$450
Edwin M.
08/2017
5.0
glass repair
 + -1 more
Excellent work and service.
Description of Work: Repaired a cracked window from Hurricane Mathew.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$230
Edwin M.
01/2017
1.0
glass repair
 + -1 more
Tried to contact them on numerous occasions. Called them over ten times, and only received voice-mail. I left five voice-mail messages, with no call back. A business friend, who knows the owner, tried to contact them, with no success.
Description of Work: Need a broken window in the house repaired, or repöaced.
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Ray C.
09/2016
5.0
glass repair, replacement windows
 + 0 more
Fantastic. They were very aware of keeping everything clean. Great job. I will definitely use them again (and I have done so already).
Description of Work: replaced windows
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
Ray C.
09/2016
5.0
replacement windows
 + -1 more
Great job - fast and efficient and they we're extremely careful about cleanliness in my home
Description of Work: Replaced 3 windows - two were on 8 foot sliding doors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Ginger O.
03/2016
4.0
glass repair
 + -1 more
Installer came out to seal patio doors .He arrived on time and was very professional. He explained every detail of what was wrong with my door installation. I called later and asked for a quote on installing new patio doors but the owner, Sebastian, never got back with me. No problem - I called another installer.
Description of Work: Analyze and seal sliding patio door. I'd give an A to the installer but a D to the company.
Rating Category
Rating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
1.0
punctuality
1.0
$150
Gretchen I.
01/2016
4.0
glass repair
 + -1 more
unknown
Description of Work: Had Best Glass measure and install a frameless shower enclosure. End result is excellent -only problem was that the glass was cut wrong the first time, extending the job by a few weeks. Apparently it was the fault of the glass company in Charleston, SC.
Rating Category
Rating out of 5
Yes, I recommend this pro
Thomas H.
02/2015
5.0
glass repair, replacement windows
 + 0 more
It was a great experience! I called Best glass to request an estimates. Sebastian came to the house the next day to assess the job and measure the glass. His office called the next day with a fair price compared to other estimates I had received, and asked if I wanted them to order the replacement glass. They said it would take 3-5 days to arrive. I gave them the go ahead and the office called about five days later to say the glass had arrived. We set up an installation appointment for a few days later, on February 5th. Because it was raining heavily on February 5th, the office called to reschedule. We agreed on Monday, February 9th at noon. The installers arrived exactly on time, and proceeded to remove the existing window frames, replace the glass, reinstall the new windows, check the operation, and clean the windows...all in less then an hour. The bill was for the amount quoted and they were on their way. Very pleasant and professional installers and office staff.
Description of Work: Replaced two fogged Andersen window panes in 2nd story office.
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Service Categories
Glass and Mirrors,
Windows
FAQ
Best Glass & Mirror is currently rated 4.4 overall out of 5.
No, Best Glass & Mirror does not offer free project estimates.
No, Best Glass & Mirror does not offer eco-friendly accreditations.
No, Best Glass & Mirror does not offer a senior discount.
No, Best Glass & Mirror does not offer emergency services.
No, Best Glass & Mirror does not offer warranties.