Waters Plumbing is AMAZING. I can't say enough about Julie (who answers the phone). My current tenants were experiencing high water bills, so I called another company to come out and find the issue. They came out, didn't really look into it too much (the toilets were running, they didn't even fix that), and then left. They then said I would have to repipe my whole house for $7200. I called Waters Plumbing for a second opinion and wow, my experience was night and day. Julie talked to me about the issues that were arising and what it might be. She was always prompt in calling me and had AMAZING customer service. I have to say that again, AMAZING customer service. I've dealt with various contractors and I have to say Waters is top notch. Julie said before we repipe the house, lets try stuff like fixing the running toilets, etc. She sent out a plumber (extremely professional) who fixed the toilets and then found the water leak outside in the ground (photos attached). He fixed it right on the spot so he didn't have to come out again and charge me. Now there are no leaks in the house, and the water is running fine! Total cost was under $400, compared to $7200! Being out of state on active duty Waters could have took advantage of me like the other Plumbers, but they did not. They are hard working Americans, excellent people, and I will recommend them to anyone. YOU CAN'T GET A BETTER PLUMBER! NOTE - if you want to see pictures of the work look at google reviews.
Description of Work: Leaking pipe in the ground and running toilets
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$365
Sylvia H.
10/2015
5.0
plumbing
+ -1 more
unknown
Description of Work: They diagnosed & fixed a clogged drain as well as repaired a leaking faucet. They were very professional & personable. I called about an issue at a different house & they recommended someone else as they thought it might be beyond their equipment capacity (septic issue). Highly recommend & will use again in the future!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Natasha I.
07/2015
4.0
plumbing
+ -1 more
They fixed the problem but I just recently having issues
Description of Work: Minor repair to my toilet
Rating Category
Rating out of 5
Yes, I recommend this pro
$70
Natasha I.
12/2014
5.0
plumbing
+ -1 more
.
Description of Work: I called Waters Plumbing after attempting to make contact through Angie's List. They apologized for the delay and immediately set me up with an appointment that day. The tank had been running constantly prior to water leaking on the floor from the toilet. They fixed both within about one hour and provided feedback on other plumbing needs for my house (changing out polybutylene piping). They were very helpful once I made contact with them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$90
karen G.
10/2014
5.0
plumbing
+ -1 more
They are fabulous. He came when he said. He took look at our water heater. He called the warranty company and determined it was still under warranty. He got us a free water heater.
Description of Work: Inspected our water heater.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ronald W.
04/2014
5.0
plumbing
+ -1 more
Robert of Waters Plumbing provided all the parts and materials and performed all work. He worked in the bathroom and under the house for 4 1/2 hours. The work was done quickly and efficiently and all interactions with me were courteous an professional. I will use Waters the next time I need a plumber. A job well done.
Description of Work: Rough in guest bathroom, install tub, move toilet, replaced old plumbing with new.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$636
Jean C.
06/2012
5.0
plumbing
+ -1 more
Start to finish, Waters Plumbing is trustworthy, dependable and professional. I wouldn't use anyone else. I highly recommend Waters Plumbing!
Description of Work: The last time I needed help with a few items; one sink in the hall bath leaked, and I needed re-connection for the kitchen sink plumbing after counter top installation. Rob saved me a ton of money by correctly assessing the reason for the leak and fixing it without having to replace everything.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$84
Patricia G.
02/2012
5.0
plumbing, interior painters
+ 0 more
I hadn't had to use him for 2 years. My upstairs toilet was leaking and he fixed it and cleaned up. He determined that we had used one of those toilet bowl cleaner disks that we put in the tank and we don't use upstairs very much at all and actually housekeeper had put this thing in the toilet tank and it literally ate through the toilet because that did not get flushed. He advised me never to use that in the upstairs toilet because I would use the upstairs when I have a company, so he not only fixed it, he told us how to prevent having the problem again. He is a nice man, he goes to our church. I would continue to use him if needed.
Description of Work: I used Waters Plumbing of The Low Country two years ago for plumbing works.
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Service Categories
Plumbing,
Interior Painting,
Natural Gas Lines,
Drain Pipe Installation,
Homebuilders,
General Remodeling,
Heating and Air Conditioning
FAQ
Waters Plumbing Of The Low Country Inc is currently rated 4.9 overall out of 5.
Monday: 9:00 AM - 4:00 PM
Tuesday: 9:00 AM - 4:00 PM
Waters Plumbing Of The Low Country Inc accepts the following forms of payment: Check,MasterCard,Visa
No, Waters Plumbing Of The Low Country Inc does not offer free project estimates.
No, Waters Plumbing Of The Low Country Inc does not offer eco-friendly accreditations.
No, Waters Plumbing Of The Low Country Inc does not offer a senior discount.
No, Waters Plumbing Of The Low Country Inc does not offer emergency services.
Yes, Waters Plumbing Of The Low Country Inc offers warranties.
Waters Plumbing Of The Low Country Inc offers the following services: Commercial & residential water heaters, sewer and drain, remodeling, fixtures, leaks, gas, dock lines & new construction.