Description of Work: July 15, 2012I had a little leak in the roof over my sunroom. Called Island Roofers who came right over. He said leaks can be hard to trace and fix, and it would be better to just put a metal roof over the runroom as it had a "shed roof" (i.e. sort-of flat). The roof is approx. 20 X 40, and quite flat. The price they quoted sounded very reasonable. Several days later 2 men showed up and put a metal roof over the existing shingles. One month later I had my first leak, in the same place as the original one, but worse. I called the company, they sent a man over who went on the roof and claimed he fixed it. This same exact same scenario has been repeated at least 3 times over the the past 2 years. The leak keeps getting worse. My ceiling needs repainting and it may fall down. Finally I got the owner (after many tries), who came over, looked at the roof, claimed he could see exactly what was wrong, and he would be back to fix it in 3 days. That was 2 weeks ago. After many calls, I have finally given up. DON'T EVER USE THIS COMPANY. They sound nice over the phone, but in my opinion they are totally unreliable.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0
$650
Patricia G.
02/2012
5.0
roofing
+ -1 more
I called them for an estimate and I had it the very next day. He delivered his estimate in person at my convenience in April 2011 and discussed it, explained it to me. He also told me that I didn't need to do it right away. Then he came back out and re-assessed for me and even though there had been price changes in the cost of the roofing shingles he honored his original estimate. The professionalism of his crew was just incredible. I have not found the first shingle or nail on my driveway or on the grounds of my house. They put down huge tarps and collected all of the shingling in tarps and cleaned up totally. He ran a magnet over my driveway every night to pick up any nails that might have fallen and it was really well done. My next door neighbor is now having his roof done with the same company because he was so impressed with them. They continued to work when it was dark so that they would not leave any of the wood uncovered even if it was just to put down the tarps. They continued to work to make sure everything was protected overnight. I would use this company again if needed.
Description of Work: I used Island Roofing and Improvements for the roofing of my house.
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Service Categories
Roofing
FAQ
Island Roofing And Improvements is currently rated 3 overall out of 5.
No, Island Roofing And Improvements does not offer free project estimates.
No, Island Roofing And Improvements does not offer eco-friendly accreditations.
No, Island Roofing And Improvements does not offer a senior discount.
No, Island Roofing And Improvements does not offer emergency services.
No, Island Roofing And Improvements does not offer warranties.