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Appliance Repairs Plus inc.

Appliance Repair, Plumbing, Drain Cleaning

About us

We come to your house upon appointment and repair your broken household appliance and will ask for cash, check or credit card upon finishing. Our slogan is Fast Professional Service. And we back it up. We do have proper business licensing with the appropriate cities and counties.

Business highlights

26 years of trusted experience
Emergency Services Offered

Services we offer

We repair all brands of major household appliances. We do all high end appliance brands warranty. We travel to your house to do these repairs.

Amenities

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

4.930 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
0%
3
0%
2
0%
1
10%


Rating CategoryRating out of 5
quality
5.0
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 30 reviews

doug G.
05/2020
5.0
appliance repair
  + -1 more
Matt is awesome. You need to text him to schedule appt. He is very responsive. He is very respectful, diligent and clean. I would hire again without reservation.
Description of Work: Dishwasher Repair -circuit board
Rating CategoryRating out of 5
Yes, I recommend this pro

Bill J.
01/2019
1.0
appliance repair
  + -1 more
I never received a reply from the contractor.
Description of Work: Refrigerator repair

Rating CategoryRating out of 5
responsiveness
1.0
punctuality
1.0


Mark Y.
07/2017
5.0
appliance repair
  + -1 more
Fine -- He discovered prior owner had made patch repairs that had failed
Description of Work: check out refrigerator leak

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Chuck N.
06/2017
5.0
appliance repair
  + -1 more
Good, fast and reasonably priced
Description of Work: Repair/replace multiple appliance control panels

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Chuck N.
05/2017
5.0
appliance repair
  + -1 more
Matt was there on time the first time, and the second, and came back a third to get the job done. Highly recommended.
Description of Work: Repair on electronics for several appliances.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

K L.
05/2017
5.0
appliance repair
  + -1 more
Very pleased with this service. The owner is professional, and shows pride in his work and business. I would recommend him to anyone who needs appliance repairs!
Description of Work: Refrigerator accumulating water inside and ice maker freezing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Steven C.
01/2017
5.0
appliance repair
  + -1 more
Appliance Repairs were able to quickly diagnosis my dryer's problem, order the part and install.
Description of Work: Dryer heating element replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Susan M.
09/2016
1.0
appliance repair
  + -1 more
It didn't. Three strikes and he is out! 1. Don't bother to try and reach him by phone. You have to text or email. 2. So I texted him for a quote and got a really rude response. Stated that what I said "meant nothing" to him that he needed make and model. So I sent the make and model although all I needed was for him to just screw the brake rotor back on. I had all the parts. 3. After sending him the make and model he didn't even bother to respond. Never will bother with this person again and will definitely tell all my friends about the unprofessionalism and rudeness that he exhibited.
Description of Work: Called to get a quote on putting a brake rotor back on a washing machine.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Patricia W.
04/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: Arrived same day. Very knowledgeable and fair price.
Rating CategoryRating out of 5
Yes, I recommend this pro

Peter T.
09/2015
5.0
appliance repair, plumbing
  + 0 more
The refrigerator had iced up around the bottom drawer freezer causing the drawer not to seal and then leak out onto the floor. Matt had to disassemble most of the freezer and then use a small steamer to clear the ice from the coils. He found the problem in a drain tube that had plugged on the bottom and explained to us what caused to tube to plug. Reassembled everything and it started back up without an issue; hour and a quarter beginning to end. I appreciated his knowledge and skill and given what was happening, was pleased at the price. .
Description of Work: Fixed our refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Laura R.
06/2015
5.0
appliance repair
  + -1 more
This Company Exhibits the Highest Level of Honesty and Integrity. The Company Owner Matthew was more than willing to go out of his way to listen to our issues with the refrigerator, and to help with ways to temporarily fix the unit until he could get to us. Not to mention the numerous phone calls and time he spent to contact our tenants to help resolve the refrigerator problem. We HIGHLY RECOMMEND this company! FIVE STARS!
Description of Work: Provided Excellent Customer Service. Owner is Very knowledgeable in all aspects of refrigerator repairs.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert C.
06/2015
5.0
appliance repair, plumbing
  + 0 more
When I realized the dishwasher water leak was coming from the center near the motor I called for repair. Matt was over the next day. He located the problem quickly and cost out a repair. It was about 2/3 of the cost of a new one, and since it was 10 yrs old he recommended replacement. I asked for his recommendation and he said it would be cheeper and faster for me to buy it locally and call him back for installation (unless the store provided it free). We looked together online at what was available in the local big-box stores and he sorted through the features and recommended a model that meet our wants. I purchased it and it was delivered in 5 days. He was there the next morning to install it. Installation was complicated by the long plumbing run through cabinits but he had all the tools and experience needed. Very friendly guy and I was very impressed with his knowledge. Would highly recommend him to friends.
Description of Work: Called for broken dishwasher. Repair would cost more than worth so he replaced it instead. Helped us select a model for local purchase. He then did the installation which was complicated but he did it very professionally.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Howard E.
06/2014
5.0
appliance repair
  + -1 more
I emailed Matthew on 6/9 and received an immediate reply. He scheduled a visit for the morning of 6/11. He arrived on time and performed the needed repair.The trip charge to Fripp Island cost was reasonable.
Description of Work: Replaced our dryer bearing at our second home on Fripp Island

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$242

Hilde H.
03/2014
1.0
appliance repair
  + -1 more
Never even returned my call, or my email. Guess they don't need the business.
Description of Work: Nothing.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from Appliance Repairs Plus inc.
I apologize [member name removed]. I don't think I received any phone or email messages. 843-521-9596, appliancerep@islc.net. I am quite busy being a one man show and in business for 15yrs. Texting is the best way to get me but I do check my emails once or twice a day. Sorry for the mishap and please give us a chance to redeem. Thanks so much, Matthew Straut, Appliance Repairs Plus inc.

Donna N.
02/2014
5.0
appliance repair
  + -1 more
The problem was fixed, we have had no further problems with the dryer and were happy with the service.
Description of Work: He had to replace a sensor on our dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from Appliance Repairs Plus inc.
This seems to be to the wrong company. I didn't do this job. Out of my territory.

Luis V.
01/2014
5.0
appliance repair
  + -1 more
Fixed dryer Fantastic service Slightly higher than expected trip charge but got job done We always use them.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$345

Michael S.
11/2013
5.0
appliance repair
  + -1 more
I called at 5 PM. Rick arrived 30 minutes later. He diagnosed the problem and had the proper part in his truck. He did the repair, made sure it worked. Also, he did something else for me that i had failed to ask him about the last time he was in the house. He is reliable and honest. I will use him for all my appliance work.
Description of Work: Replaced a fuse in refrigerator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Response from Appliance Repairs Plus inc.
This seems to be to the wrong company. I didn't do this job. Out of my territory.

Theresa P.
02/2013
5.0
appliance repair
  + -1 more
The problems included new door springs, a new motor, and replacing a leaking garbage disposal.
Description of Work: We had several different issues. First our freezer was icing up and leaking water. Matthew diagnosed and fixed the problem quickly and the charge was minimal. About a month later the dishwasher started leaking water. This involved three problems and took longer to fix, but Matthew worked through it and everything is working fine now.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$780

Response from Appliance Repairs Plus inc.
Thank you Member for your kind words.

Ann Kristin D.
09/2012
5.0
appliance repair
  + -1 more
Matt is very professional. He answers our phone calls and is very prompt. He shows up when he says he will. In addition to fixing our refrigertor he is helping us replace a broken hinge on our oven door. The part isn't sold in the US anymore so he did an internet search and helped us locate the part in Europe! We will definitely continue to use his services.
Description of Work: Repaired our broken refrigerator, even cleaned up a big watery mess in the freezer.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Response from Appliance Repairs Plus inc.
Thank you Customer for your kind words.

Kathryn S.
09/2012
5.0
appliance repair
  + -1 more
A rare experience in this day and age!
Description of Work: This is an amazing story. We have a 11 year old dishwasher that works just fine, except for the feature which allowed us to raise/lower the upper rack to accommodate tall items in the lower rack. A small part mounted on the upper rack had cracked, so the rack could not be raised and locked in position. This had been going on for a few years without causing too much trouble, but now we had new dinnerware with large plates which were too tall for the lower rack. I called this company upon the advice of our plumber, to discuss repair. To save me the cost of a visit to my house, Matthew asked me to email him all info about the dishwasher so that he could see what was needed. I sent him all info, including photos of the dishwasher and up-close shots of the small part that was cracked. I explained that I really did not want to pay a whole lot of money for repair. If it would be expensive (part and service), then I would just wash the new dishes by hand. I did not hear from him for a while, so figured either the part wasn't available, or it would be too expensive a job. Then one day I got an email from him, saying that he had found the needed parts on an old dishwasher that he had taken to the dump. I could stop by and pick them up, my husband could install them. We drove to his home, picked up the parts, brought them home, installed them and presto! Good as new! I offered to payMatthew for his time, expertise, the part, etc. but he would not take any money!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Appliance Repairs Plus inc.
Thank you Member. I do get a sense of gratification when I am able to help someone the way I helped you.

DUNIA G.
06/2012
5.0
appliance repair
  + -1 more
It was a wonderful experience. Matthew came out the same day- within 1 1/2 hrs of my phone call. He was really nice and was able to fix the problem in about 45 minutes. I would definitely use him again for any large appliance repair.
Description of Work: My dryer stopped working so I needed someone to come out and fix it or tell me how much it was going to be to fix it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Response from Appliance Repairs Plus inc.
Thank you for your kind words Member

Kenneth E B.
02/2012
5.0
appliance repair
  + -1 more
The service was fine. Everything was fine. We've used them before and we thought the price was reasonable for the time spent here and the cost of the parts.
Description of Work: We used Appliance Repairs Plus because we had a problem with our refrigerator.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carol M.
01/2012
5.0
appliance repair, plumbing, drain cleaning
  + 1 more
He was very good. He was fine and we were so pleased to have him. If we need a plumber again, we'll certainly call him. He came out in a timely manner and was very mannerly. He got the work done in no time. He took out the old one and put in the new one, and was on his way. It was a nice experience. I would hang on to him. I have recommended him to neighbors and I will continue to recommend him.
Description of Work: I used a plumber for my garbage disposer. It was an insinkerator, a good one. He chose it. He has the model circled on the instructions and wrote down the serial number so I wouldn't have to go upside down under the sink to get it. He also wrote down the installation date.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$74.95

Carol M.
05/2011
5.0
appliance repair
  + -1 more
Punctual and professional! Even wrote down serial number for registration. Very pleasant experience! Will definitely recommend him and use him again.
Description of Work: Tested old garbage disposer Replaced garbage disposer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

YOLA N.
04/2011
5.0
appliance repair
  + -1 more
That went very well. The guy came promptly. He diagnosed the problem and ordered the part. He came back and installed it. He did everything in a timely professional manner. We were very well satisfied.
Description of Work: Appliance Repairs Plus repaired a burner on an electric stove.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100
    • 1(current)
    • 2

Contact information

125 Wade Hampton dr., Beaufort, SC 29907

appliancerepairsplusinc.com

Service hours

Sunday:
11:30 PM - 11:30 PM
Monday:
7:30 AM - 4:30 PM
Tuesday:
7:30 AM - 4:30 PM
Wednesday:
7:30 AM - 4:30 PM
Thursday:
7:30 AM - 4:30 PM
Friday:
7:30 AM - 4:30 PM
Saturday:
11:30 PM - 11:30 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Plumbing,
Drain Cleaning

FAQ

Appliance Repairs Plus inc. is currently rated 4.9 overall out of 5.

Sunday: 11:30 PM - 11:30 PM

Monday: 7:30 AM - 4:30 PM

Tuesday: 7:30 AM - 4:30 PM

Wednesday: 7:30 AM - 4:30 PM

Thursday: 7:30 AM - 4:30 PM

Friday: 7:30 AM - 4:30 PM

Saturday: 11:30 PM - 11:30 PM

Appliance Repairs Plus inc. accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, Appliance Repairs Plus inc. does not offer free project estimates.
No, Appliance Repairs Plus inc. does not offer eco-friendly accreditations.
No, Appliance Repairs Plus inc. does not offer a senior discount.
Yes, Appliance Repairs Plus inc. offers emergency services.
No, Appliance Repairs Plus inc. does not offer warranties.
Appliance Repairs Plus inc. offers the following services: We repair all brands of major household appliances. We do all high end appliance brands warranty. We travel to your house to do these repairs.

Contact information

125 Wade Hampton dr., Beaufort, SC 29907

appliancerepairsplusinc.com

Service hours

Sunday:
11:30 PM - 11:30 PM
Monday:
7:30 AM - 4:30 PM
Tuesday:
7:30 AM - 4:30 PM
Wednesday:
7:30 AM - 4:30 PM
Thursday:
7:30 AM - 4:30 PM
Friday:
7:30 AM - 4:30 PM
Saturday:
11:30 PM - 11:30 PM