I am unbelievably disappointed although I have a year's contract with them. I am not sure how I am going to deal with these people. They had someone come to my house recently to do my yard landscaping and she was phenomenal, yet I am starting to have more problems again with them. Their billing is a little inaccurate and the vice president in this area is an obnoxious person. You know, when a person that runs a business is obnoxious it filters down through the rank. It is very sad. I have told her that I am an excellent customer because I have spent over $10,000 with them over the past year. I told her I am a very dissatisfied customer. She really did not apologize to me so I am rather disappointed. Their pricing is high but they bill for things that they did not even discuss. I am having somebody come out to my house to discuss this billing because they have billed me for things that they haven't done and they have billed me for things they told me I would not be billed for. It is a very distressing thing. The fact that I have been a customer for over a year is disturbing. I think they nickel and dime you. I was thinking about reporting them to the Better Business Bureau.
Description of Work: I use Pleasant Landscapes.
Rating Category
Rating out of 5
quality
3.0
value
1.0
$10,000
Hugh G.
05/2012
2.0
landscaping
+ -1 more
Our grass gradually withered away to the point that after we "fired" Pleasant Landscapes we were forced to reinstall turf to create a new lawn. They also went overboad on trimming of plants but only in one part of our property. The back yard was never touched! Since their departure we have also discoved that our drip line irrigation was cut in several places by their men using blade trimmers. This caused us to have many leaks and a BIG water bill. I would not recommend these people
Description of Work: We hired these people to "take care" of our yard beginning in mid 2011. They were to mow, trim, fertilize, and put down all necessary products to inprove our grass and our plants. Our grass gradually withered away to the point that after we "fired" Pleasant Landscapes we were forced to reinstall turf to create a new lawn. They also went overboad on trimming of plants but only in one part of our property. The back yard was never touched! Since their departure we have discoved that our drip line irrigation was cut in several places by their men using blade trimmers. This caused us to have many leaks and a BIG water bill. I would not recommend these people.
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Service Categories
Lawn and Yard Work,
Landscaping
FAQ
PLEASANT LANDSCAPES is currently rated 1.5 overall out of 5.
No, PLEASANT LANDSCAPES does not offer free project estimates.
No, PLEASANT LANDSCAPES does not offer eco-friendly accreditations.
No, PLEASANT LANDSCAPES does not offer a senior discount.
No, PLEASANT LANDSCAPES does not offer emergency services.
No, PLEASANT LANDSCAPES does not offer warranties.