Sears Stores Anderson Mall

They stand by there work. When I got my tires, they said that my tires were ready, so I went and got my truck and started rolling out of the parking lot and the air pressure was down on my tires so I had to roll back in and had them put air back in my tires again. They are always there and ready. Some of the employees are okay and some of them need some more training so professionalism just depends on who you get.

I use Sears for my oil change even though they are a little more expensive than some because it is in the mall and I can go to Books A Million or do some shopping. It is great if you want to have the teenagers take care of getting their own service done. I have not used them for other service or repairs for two reasons. First, they prefer that you arrange your service through a sales representative and it takes some effort to meet the person doing the work. And second, it doesn't seem like they keep their mechanics very long, at least I have never dealt with the same one twice.

the car would shake when you applied the brakes and i would return and they would fix it and later this problem would come back. i returned about three or four times and finally just stopped going. i took it to another place to get the brakes fixed, and discovered that one of the lug nuts had been cross threaded. Sears is the only place that the tires were rotated. Sears had put metallic brake shoes on the car and had worn the rotors so much that i had to replace them.

The service was good and I will use them again in the future.

They came and could not fixed what was wrong. They replaced a cable nut but they did not fixed the problem that was causing it to burn up. Had to call someone else. And sears still charged me labor charges. I would tell people not to use them.