I called Palmetto on a Friday afternoon and even though they were booked until 6pm, they said a service man would try to come out. He called like they said he would, came early, and fixed the unit (just needed more freon and checked for a leak). He seemed very knowledgeable and polite.
Description of Work: Our Samsung mini-split AC unit was not heating or cooling.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Larry R.
03/2017
5.0
heating & air conditioning/hvac
+ -1 more
Service went well. The technician was very knowledgeable and professional, he was respectful of my home and property. I will definitely continue to use them for service including routine maintenance and would recommend them.
Description of Work: Heat pump required service (freezing up). Unit was serviced and a leak was found in the inside coil unit, part was ordered under warranty, took two months for part to arrive. Part was replaced and unit was back fully operational.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$341
John P.
01/2015
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: Quoted for LP delivery and tank rental but went a different route and needed parts. They worked with me to get parts I needed.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Bob H.
06/2014
5.0
heating & air conditioning/hvac
+ -1 more
The service went very well. I like their professionalism and they seem to have a very good understanding of what we needed. They are fine but the guy took a little more time, he acted that he really thought about what was needed.
Description of Work: I did get a quote from Palmetto Heating and Air Conditioning. The quote was for complete replacement of heating and air conditioning equipment and expanding of the duct work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,300
Mike A.
10/2013
5.0
heating & air conditioning/hvac
+ -1 more
Everything went well and we were very happy with. Palmetto's work.
Description of Work: We had an AC compressor that had lightning run in on. Bruce came out and took care of this for us promptly and affordably. Bruce is a straight up guy and does great work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
John E.
07/2013
2.0
heating & air conditioning/hvac
+ -1 more
My main complaints are that it took repeated repair calls to diagnose the problem, that only one of four repairmen sent out to us (an annoyance in itself) could even begin to explain what was going on, and that when the owner said he'd take care of the repair personally, he didn't. I'm also not sure I've seen the final bill, or, for that matter, that the company finished up everything (there's still a Honeywell panel open in one of our closets) and because we were out of town, I don't know if a promised final visit occurred. On the plus side, all the repairmen were pretty punctual, and all of them were unfailingly polite.
Description of Work: We had a recurring problem with one air conditioning unit freezing up repeatedly. After replacing not one, but two dampers in two different zones, Palmetto decided that we had a problem where the plumbing and duct work were stacked together, necessitating some rerouting of the latter.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning
FAQ
PALMETTO HEAT & AIR is currently rated 4.6 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
PALMETTO HEAT & AIR accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, PALMETTO HEAT & AIR does not offer free project estimates.
No, PALMETTO HEAT & AIR does not offer eco-friendly accreditations.
No, PALMETTO HEAT & AIR does not offer a senior discount.
Yes, PALMETTO HEAT & AIR offers emergency services.
Yes, PALMETTO HEAT & AIR offers warranties.
PALMETTO HEAT & AIR offers the following services: heat and air repairs, installation, sales, duct work,