Clean Solution Window Washing

I purchased a $150 gift card from the Clean Solution Window Washing website to be used as a Christmas gift for my elderly parents. My parents called the business four separate times in late May and early June to schedule the service. Each time they called they received the business answering machine and left messages asking that someone call them back to schedule the service. None of their messages were returned. Since my parents were unable to make contact I called the business and I too was only able to leave a message. My message was not returned. On June 6 I sent the owner an email asking when we could schedule the service, as his email address is posted on the company website. As of today, I have not received a response to my email.

An expensive window shutter was gouged and the cleaners scuffed walls and beams with the ladders. The plexi-glass door that was removed was not replaced and repeated emails and phone calls went unanswered. My husband eventually took the door measurements, went to a glass company and had a replacement made and replaced the glass himself. The paint and shutter were never repaired.

I purchased a deal from an on-line merchant other than Angie's List for window-washing services. Over the course of several weeks I left three messages, none of which were returned. I stated in the message that I understood he might be very busy as a result of the deal, but that I would appreciate a call back just to get a date scheduled in the future. When I did not get any response I contacted the on-line merchant who gave me an email address to try. Sent an email message and agin - no response. This is just bad business, and total lack of professionalism. I would recommend not wasting your time calling this provider.

Jordan and his crew arrived proptly and did a fantastic job cleaning the windows at my Mom's house. They were very cordial and professional and my Mom is thrilled with the way her windows look!

It was great to see that the actual business owner came right out to the job. He had one assistant who was very polite. Both were dressed nicely and presented themselves with clear professionalism. The work performed was flawless - I don't think I've ever seen windows that clean! It was astonishing! Jordan and his assistant worked very hard cleaning my gutters - it was a mess but both took it in stride and seemed to be having fun with what they do. That's refreshing to see as well. Overall, I was impressed not only with the work performed - that was way above average...with attention to detail that separates the true professionals from the "jobbers" - but I was also impressed with the professionalism of the young man they call....Jordan Husereau. I would definitely recommend Clean Solutions Window Washing to anyone needing just about anything to do with your windows or the exterior of your home. I'm actually having my house done again this Spring!