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62 years of trusted experience
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Reviews
4.19 Reviews
Showing 1-9 of 9 reviews
Sue R.
07/2015
internet service
+ -1 moreunknown
Description of Work: Internet
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Yes, I recommend this pro
Sheron L.
03/2015
cable tv service, landline phone service, internet service
+ 1 moreBuyer beware. If you have a problem with your Cox Account in your home don't call a phone tech!!!!! I was told by a tech that came to my house ...that the people you talk on the support line only have two (2) weeks training and they don't know what they are talking about. I had an Error messages on my Premium Channels (I have all stations) and the phone tech did not know what it was. So he set up an appointment for a live tech to come out to the house. NO ONE TOLD ME IT WOULD COST $60 FOR THE VISIT.... and he didn't fix anything !!!!! The tech that came to my house didn't know about some new channel lineup change either!!! And Cox did not notify us by mail about any of this. Customer service gave me a $30 credit ... BIG DEAL ... this is the worst Customer Service and Cable Service I have ever had. The cable is always freezing and losing audio. WHATS UP COX???
Description of Work: Nothing
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$60
Susan F.
10/2014
internet service, cable tv service
+ 0 moreTech arrived on time. Very professional and helpful, explained TV/remote settings etc.
Description of Work: Installation of internet and cable connections.
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Yes, I recommend this pro
ELIZABETH M.
06/2014
internet service
+ -1 morerepresentative was not helpful in explaining why a bill that was price locked had significant price increases After switching to another representative I was told I was under this contract for 2 years and the prices could increase even further.
Description of Work: reviewed account to inquire about constant cost increases with no satisfactory results in lowering costs
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David M.
06/2014
internet service
+ -1 moreevery time I call for a problem with my service it is fix without hessitation
Description of Work: provide great customer service, cable, internet and phone
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Yes, I recommend this pro
$195
Cynthia H.
08/2010
internet service, cable tv service, landline phone service
+ 1 moreI have had Cox for years and I have ZERO complaints. Their representatives are always available, friendly, anxious to help, and very tolerant of a computer dimwit like myself. They can and do fix every problem my lack of electronic expertise causes, including the time I unhooked the main power line and then could not find it to get the computer to run. These are some nice people!!!
Description of Work: I have had to call Cox many times over the years, and they are always responsive. The last time it was because my computer was running very very slowly. They did what they could on their end and gave me some suggestions about what else I could try.
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Yes, I recommend this pro
John L.
12/2008
landline phone service
+ -1 moreWe haven't had any problems with our service. It is cheaper than the other company in my area.
Description of Work: I have the bundle package of internet, cable TV, and the land line. With Cox's land line service I get caller ID, call waiting, etc.
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Yes, I recommend this pro
John L.
12/2008
cable tv service
+ -1 moreWe haven't had any problems with our cable, the only time we lost service is when a tree fell down on the line. We don't have much choice for the cable, they're the only provider in town.
Description of Work: I have the bundle package with Cox that includes internet, cable TV, and a land line phone. We just have the basic cable package.
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Yes, I recommend this pro
John L.
12/2008
internet service
+ -1 moreThe downloads are fast, response time moving from site to site is also fast. The service is dependable, and I haven't had any problems. We've had the service for about 8 years.
Description of Work: I subscribe to Cox's bundle package with the internet, cable TV and land line phone package. I'm not sure what the speed is, but it is a lot better than dial up. Its very, very fast.
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Yes, I recommend this pro
Contact information
9 JP MURPHY HWY, West Warwick, RI 02893
www.cox.com/newenglandLicensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Internet Service,
TV Service - Cable,
Phone Service - Landline
FAQ
COX is currently rated 4.1 overall out of 5.
No, COX does not offer free project estimates.
No, COX does not offer eco-friendly accreditations.
No, COX does not offer a senior discount.
No, COX does not offer emergency services.
No, COX does not offer warranties.
COX offers the following services: CABLE, HIGH SPEED INTERNET & PHONE SERVICES.
Contact information
9 JP MURPHY HWY, West Warwick, RI 02893
www.cox.com/newengland