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Tech 911 Inc

Computer Repair, Computer Sales, Internet Service

About us

Tech 911 has been around for 10 years with loyal customers for expertise and skill you can trust. Our business is family owned and operated offering honest, friendly service. For your convenience we have walk-in computer service. We guarantee a fast turnaround time of 24-48 hours and emergency service.Cost is determined by the job. Additional email - chris@tech911inc.com.

Business highlights

18 years of trusted experience
Emergency Services Offered

Services we offer

Ipad/Iphone repair, laptop screens, web development & hosting, training & consulting, network support, remote backup pricing, data recovery, computer repair, sales & maintenance.

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Discover
MasterCard
Visa

Reviews

4.38 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
0%
3
13%
2
0%
1
13%


Rating CategoryRating out of 5
quality
4.7
value
4.7
professionalism
5.0
responsiveness
4.6
punctuality
4.6
Showing 1-8 of 8 reviews

Darlene C.
09/2023
5.0
computer repair
  + -1 more
they were very professional and kept me in the loop with everything with my acer laptop thank you guys for fixing it quickly and giving it back in working correctly i love the work and its even working quicker...i highly recommend this company for all computers issues if i ever have another issue this place is my number one and prices are responsible...again thank you guys and thank you ashley for not getting annoyed with me and my every day phone calls to get updates
Description of Work: they just put some thermal paste down as my laptop over heated and wouldn't power on

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$94

LINDA W.
10/2020
3.0
computer repair, computer sales
  + 0 more
Too expensive and very slow service. No "24-48 hour turnaround" here. It was more like 5 weeks! Owner was, however, courteous and professional.
Description of Work: LAPTOP REPAIR

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
2.0
punctuality
2.0


Bill W.
09/2015
1.0
computer repair
  + -1 more
unknown
Description of Work: Very disappointed by the whole process. I was told about Snapfix where someone would call me to arrange service. I have patiently waited, but no one has reached out to me. I do not use Angie's List often, but when I need it, I NEED it. I now question my faith in Angie's List as well as Tech 911 Inc. Wonder if I would have had better results using YELP?
Rating CategoryRating out of 5
Yes, I recommend this pro

John S C.
03/2013
5.0
computer repair
  + -1 more
I joined Angie's List specifically to find a local reputable computer repair shop that I would be comfortable leaving my computer for them to work on. I could not decide on any shops that were listed in the Yellow Pages. The staff at Angie's List walked my through the process of coming up with a list of local shops in my area. After reviewing the details of the shops in the list, I visited a shop closest to my house and talked to Ron, the technician. He told me he could work on it that afternoon. I felt comfortable enough to let him work on my laptop. I brought the computer to him and he cleared up my problem that afternoon.
Description of Work: I had a security problem with my laptop and Ron, the technician invited me to bring my computer at my convenience. I brought it in that after noon and he worked on it while I waited in his shop. He worked on the problem in between other jobs he was working on. He fixed the problem and I was on my way in less than two hours. It took that long only because the computer was downloading the security updates. I will definitely return there again for my future repair needs and I wouldn't hesitate to recommend TECH 911 to my friends or family members.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kathleen G.
11/2012
5.0
computer repair
  + -1 more
From start to finish...very easy, everything explained. Less than I thought it was going to cost. Very happy and will use Tech 911 again if needed.
Description of Work: I looked around at a few places and the cost just to have my computer looked at was $150 at least. Some would not charge anything to take a look but the charges were more than I wanted to spend. I own an HP Notebook and honestly just do not like it, however it's just a year old. Literally on the day my warrenty was up my computer stopped working. I called Tech 911 and they pretty much knew what it was over the phone. Brought it in, very nice, explained everything to me. Ordered the part I needed and had it back into about 7 days. I use this computer for work and it basically goes everwhere with me so being without was difficult. Thankfully I had a backup to take with me. I would recommend Tech 911!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Margaret R.
06/2012
5.0
computer repair
  + -1 more
Ric was professional, prompt, courteous, and performed the 2 jobs for a very reasonable amount of money.
Description of Work: removed old hard drive...wiped it clean of all virus then put all of data on a new external hard drivealso installed printer on laptop for me

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

mark M.
02/2012
5.0
computer repair
  + -1 more
The technicians and owner were very helpful in answering any questions.
Description of Work: They did a good job and would recommend them to other.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Kristina C.
04/2011
5.0
computer repair
  + -1 more
My computer got infected with a virus and after calling the big box stores and getting quoted a $200 virus removal fee, I decided to look elsewhere. Tech 911 had a flat fee that included a lot of extra services that I'm sure the others would have charged additional fees for. Work was completed in the timeframe given and they even loaded on an anti-virus program at no charge.
Description of Work: Virus removal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

    Contact information

    982 W Shore Rd, Warwick, RI 02889

    www.tech911inc.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 6:00 PM
    Tuesday:
    9:00 AM - 6:00 PM
    Wednesday:
    9:00 AM - 6:00 PM
    Thursday:
    9:00 AM - 6:00 PM
    Friday:
    9:00 AM - 6:00 PM
    Saturday:
    9:00 AM - 1:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair,
    Computer Sales,
    Internet Service

    FAQ

    Tech 911 Inc is currently rated 4.3 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 6:00 PM

    Tuesday: 9:00 AM - 6:00 PM

    Wednesday: 9:00 AM - 6:00 PM

    Thursday: 9:00 AM - 6:00 PM

    Friday: 9:00 AM - 6:00 PM

    Saturday: 9:00 AM - 1:00 PM

    Tech 911 Inc accepts the following forms of payment: Discover,MasterCard,Visa
    No, Tech 911 Inc does not offer free project estimates.
    No, Tech 911 Inc does not offer eco-friendly accreditations.
    No, Tech 911 Inc does not offer a senior discount.
    Yes, Tech 911 Inc offers emergency services.
    Yes, Tech 911 Inc offers warranties.
    Tech 911 Inc offers the following services: Ipad/Iphone repair, laptop screens, web development & hosting, training & consulting, network support, remote backup pricing, data recovery, computer repair, sales & maintenance.

    Contact information

    982 W Shore Rd, Warwick, RI 02889

    www.tech911inc.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 6:00 PM
    Tuesday:
    9:00 AM - 6:00 PM
    Wednesday:
    9:00 AM - 6:00 PM
    Thursday:
    9:00 AM - 6:00 PM
    Friday:
    9:00 AM - 6:00 PM
    Saturday:
    9:00 AM - 1:00 PM