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Stanley Steemer

Carpet Cleaning, Upholstery Cleaning, Floor Cleaning and Waxing,

About us

Stanley Steemer has been providing cleaning and restoration services for both residential and business customers for more than 60 years. They offer multiple services, including carpet cleaning, tile and grout cleaning, hardwood floor cleaning, upholstery cleaning, air duct cleaning and water damage restoration services. For more information, visit www.stanleysteemer.com. Additional phone numbers - (800) 400-9404, 800-783-3637.

Business highlights

Emergency Services Offered

Services we offer

Carpet cleaning, tile & grout cleaning, furniture & leather cleaning, area rugs, autos, boats & RVs, water damage restoration, air duct cleaning, hardwood floor refinishing, flooring sales & installation.

Amenities

Free Estimates
Yes
Emergency Services
Yes

Reviews

4.493 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
59%
4
24%
3
12%
2
4%
1
1%


Rating CategoryRating out of 5
quality
4.3
value
4.3
professionalism
4.6
responsiveness
4.7
punctuality
4.8
Showing 1-25 of 93 reviews

Eunice N.
08/2020
5.0
air duct cleaning
  + -1 more
They advertise cleaning, polishing, and waxing. All he did was go over the floors with a microfiber mop. After he was finished, I pointed out many areas that were still spotted. After he left, I had to go over many areas with a damp rag. For the price of $254, I would never use them again. I thought he would at least buff the floors when he was finished. Nope. All around, it was a terrible job.
Description of Work: Clean 3 hardwood floors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
3.0
responsiveness
3.0
punctuality
5.0

$254

Terri G.
09/2019
5.0
carpet cleaners
  + -1 more
It was great! They were on time and very professional. I would use them again.
Description of Work: They cleaned the rugs and carpet - took away the odor from the cat.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Constance G.
05/2019
5.0
carpet cleaners
  + -1 more
They are quick, polite, efficient and reasonable. I would highly recommend them and will use them again.
Description of Work: I have been using them for carpet cleaning for years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

KERRY W.
09/2017
4.0
carpet cleaners
  + -1 more
It was a three room special with a little hallway. One room was bigger well two rooms were bigger when they measured. It was a $99 special that came to $139 so all in all, I did not think that was bad. One room came out excellent and the other one, they could not get out all the stains. Price was not bad. They called before coming to let me know about how much and time. When they arrived, they called outside to let me know that they had arrived.
Description of Work: Carpet cleaning.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Sabrina W.
08/2017
5.0
upholstery cleaning
  + -1 more
It was excellent all the way around, they were punctual, very neat and did an excellent job. They treated a sofa and a love seat and it dried quickly and looked good when they were done. The price was good and the service was great.
Description of Work: They did upholstery cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Daniel C.
06/2017
5.0
carpet cleaners
  + -1 more
They were very quick professional and the price was in the ball park. They came over right away.
Description of Work: Carpet cleaning from them. They cleaned 2 large rooms and a walk in closet, small hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Nickerson M.
06/2017
4.0
carpet cleaners
  + -1 more
I’ve used them once. I’m not sure if I’ll bring them back. Of course, it’s a big national chain. They just did a perfunctory job. I’m not one of these customers that has their carpet cleaned every 6 months. It was a perfunctory job, they were in and out in a couple of hours. They seem to do an okay job, but nothing that stands out. They were fast. They came when they said they were going to come, so I guess that was punctual. The overall impression I had was a “B”, but they weren’t an “A”. They didn’t wow me. I want to try a different carpet cleaning because the other company is better rated on Angie’s List.
Description of Work: It was for cleaning carpet.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$200

Karin M.
05/2017
3.0
carpet cleaners
  + -1 more
constantly try to upset and carpets were not very clean in the end
Description of Work: carpets cleaned in three rooms

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0


Stephen D.
03/2017
5.0
carpet cleaners
  + -1 more
Three people came out to complete the service. They cleaned the carpets well.
Description of Work: Cleaned the rugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Joel S.
02/2016
2.0
carpet cleaners, carpet installation, flooring contractor
  + 1 more
Entire house has wool carpeting light beige with a a few spots ... We requested a deep clean on these spots and all they did was spray a hot water solution then sucked the water right back up .... Terrible ... They were their 45 minutes and 10 was spent describing how bad the stains were
Description of Work: Wall to wall carpet "cleaning"

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$376

Paul T.
05/2015
5.0
carpet cleaners
  + -1 more
The young men arrived on time and were very courteous and professional. I don't worry about up selling because It's their job and I know how to say no. I had prepped each room in advance with carpet sliders under the heavier furniture and checked in only once for each room except for the office where I moved the computer equipment myself. They put everything back with foam or plastic squares under legs and did an excellent job overall.
Description of Work: Carpet Cleaning including two bedrooms, hallway, stairs and office. I had one room deodorized.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$218

Eileen K.
02/2015
5.0
carpet cleaners
  + -1 more
They arrived within time window as agreed. They cleaned the carpet in the family room & it looks brand new. The wood floor in the dining room needed a lot of attention as it is about 15 years old. They cleaned it & applied the maintenance coat. It looks absolutely fantastic. The shine is back and does not look 15 years old. I have wood floors in the living room & bedroom & will definitely be calling Stanley Steemer to refinish them.
Description of Work: Cleaned carpet in Family Room & cleaned & applied maintenance coat to wood floor in dining room

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

Andrea B.
07/2014
5.0
carpet cleaners, ceramic tile, floor cleaning
  + 1 more
The service people where very prompt and went about their job with knowledge and professionalism. I would definately recommend them and would not hesitate to use them again.
Description of Work: I had the ceramic tile floors in my entire house steam cleaned, about 2,000 sf.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$577

Edward D.
01/2014
5.0
carpet cleaners
  + -1 more
I was very impressed with SS customer service and responsiveness. Good job Stanley Steemer.
Description of Work: They cleaned my carpets that evening and I was ready for visitors the very next day.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Lisa D.
12/2013
4.0
carpet cleaners
  + -1 more
Two associates came to my house, they were prompt, courteous, professional and answered all my questions knowledgably. There was some hard sell involved, but not to the point were it got uncomfortable. The kitchen carpet was well done, and alot of long time stains were removed. The living room rug looked brand new. The sofa was not as clean as I was hoping, but overall I was pleased with the work and will use this company again in the future.
Description of Work: Cleaned a kitchen carpet, living room rug, and a sofa

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Melissa L.
12/2013
4.0
carpet cleaners
  + -1 more
They came in, did a good job and left. They did the service probably within a week whenever I was looking them up. They were efficient, quick, punctual, on time and professional. I would consider using them in the future and recommending them.
Description of Work: I used Stanley Steemer for a standard carpet cleaning.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Donna J.
11/2013
5.0
carpet cleaners, hardwood floor, floor cleaning
  + 1 more
They did an excellent job. I will have them in my home. My daughter-in-law had them in her new home. I watched them work. They worked hard and did the job in a timely manner. The hardwood floors look almost new. We were so happy they came to do the job. The men were very nice and listened to what we wanted. I don't know how much my daughter-in-law paid.
Description of Work: Cleaned tile in several rooms, cleaned hardwood floors, cleaned carpeting on stairs and living room.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rich L.
07/2013
5.0
carpet cleaners
  + -1 more
Someone told me about them and they were good. They showed up on time and were efficient and friendly. Their price was reasonable.
Description of Work: I used Stanley Steemer for carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Stephen & Carol S.
06/2013
5.0
carpet cleaners
  + -1 more
I was very satisfied. They did a good job. They were neat. They picked up after themselves and put stuff back. The spots were gone. Everything was dry. It was a good experience but I think it depends on the franchise.
Description of Work: I used Stanley Steemer for carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Robert K.
06/2012
5.0
carpet cleaners, floor cleaning
  + 0 more
They did a good job. I would use them again.
Description of Work: I used Stanley Steemer Cleaning. They cleaned the carpets, kitchen floor, and granite.

Rating CategoryRating out of 5
quality
4.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro

Sheila A.
05/2012
4.0
carpet cleaners, upholstery cleaning
  + 0 more
I like the fact that they show up on time. They do an excellent job. They are very professional. They do their job. They get in and they get out. They are great. They are very accommodating. They move the furniture for me and I don't have to do anything. I have worked with them several times and they have always done an excellent job.
Description of Work: I used Stanley Steemer for carpet cleaning. They cleaned the carpet and the furniture. They did the living room, sofas, and the hallway area.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Eleanor A.
04/2012
5.0
carpet cleaners
  + -1 more
They did service just fine. They did a wonderful job at the time. I decided to change to go with a local business.
Description of Work: I used them a couple of years ago for carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

stanley W.
02/2012
5.0
carpet cleaners
  + -1 more
They were very good. They cleaned the whole house for $99 and they did a good job. The quality was very good, they did a nice job, I had furniture and they asked me not to move it and they’ll take care of it. They were always right on time, sometimes they were early. With regards to punctuality aspect they were good. They were very reliable; they always showed up and never showed up really late. Their professionalism was nice; it was a couple who used to do the cleaning. I would use them again in the future.
Description of Work: I used Stanley Steemer for carpet cleaning. I used them 5 years ago, because I don’t have to have carpet cleaner’s anymore.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Kim M.
01/2012
5.0
carpet cleaners
  + -1 more
They were great. They were very personable. They were honest with me when i asked about some stains on my furniture. The young man that came was extremely polite and pleasant and they did a great job. I was happy with them.
Description of Work: I had my carpets cleaned and pet stains removed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Peter J.
10/2011
5.0
carpet cleaners, upholstery cleaning
  + 0 more
They are not from Tiverton. They are from some place in Rhode Island. They did an excellent excellent job. They were prompt. They were very careful. They were neat. The carpets and my furniture look brand new. I am in the process of calling them again this year.
Description of Work: Stanley Steemer did two area rugs, a couch, and a love seat last year.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Contact information


Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Floor Cleaning and Waxing,
Carpet Sales and Installation,
Hardwood Flooring Sales and Installation,
Flooring Sales and Installation,
Ceramic Tile,
Air Duct Cleaning,
Upholstering - Boat & Auto,
Water & Smoke Damage,
Dry Cleaning

FAQ

Stanley Steemer is currently rated 4.4 overall out of 5.
Yes, Stanley Steemer offers free project estimates.
No, Stanley Steemer does not offer eco-friendly accreditations.
No, Stanley Steemer does not offer a senior discount.
Yes, Stanley Steemer offers emergency services.
No, Stanley Steemer does not offer warranties.
Stanley Steemer offers the following services: Carpet cleaning, tile & grout cleaning, furniture & leather cleaning, area rugs, autos, boats & RVs, water damage restoration, air duct cleaning, hardwood floor refinishing, flooring sales & installation.

Contact information