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RI Kitchen & Bath Inc

Kitchen and Bath Remodeling, General Remodeling, Plumbing,

About us

R.I. Kitchen & Bath is an award winning design-build firm specializing in kitchen and bath renovations and has served clients in Rhode Island, Southeastern Massachusetts and Eastern Connecticut since 1989. Our unique ‘we do it all’ service approach to kitchen and bath remodeling is unmatched in the area.

Business highlights

36 years of trusted experience
Emergency Services Offered

Services we offer

A single source team of designers, management and installation professionals working together to help you from initial concepts through the completed installation. We are the only remodeling company in the area that offers a full five-year warranty on our workmanship. Offering remodeling in kitchens and bathrooms.

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.414 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
64%
4
0%
3
14%
2
14%
1
7%


Rating CategoryRating out of 5
quality
4.9
value
3.8
professionalism
4.6
responsiveness
4.4
punctuality
4.5
Showing 1-14 of 14 reviews

Jon B.
11/2016
2.0
home remodeling
  + -1 more
I purchased a home that had a remodeled kitchen done by RI Kitchen & Bath. It is a beautiful kitchen; however, we wanted to have a few things changed. Initially the company was very responsive. Two representatives came out and we talked about what was to be done. Since that meeting, I have not heard anything. I have called and e-mailed, to no avail. This is beyond frustrating! I want to do business, but I can't get a response.
Description of Work: Kitchen remodel changes

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


jeffrey G.
11/2015
3.0
remodeling, home remodeling
  + 0 more
This company is for people who have an unlimited budget. I mentioned what my budget would be and they went $35,000 over it. Waste of time. Once they gave quote, I have never heard from them asking if I was interested or anything. They must judge based on house, what we can afford and assumed I couldn't. I just wish they didn't take my $150 and told me upfront.
Description of Work: Gave me a paid consultation and estimate on redoing my kitchen

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

$150

Kevin O.
09/2015
5.0
custom cabinets, ceramic tile, countertops, flooring contractor, remodeling, home remodeling, plumbing
  + 5 more
Our kitchen was totally stripped and new everything was put in. Cabinets, counter-top, back-splash, floor, plumbing and electrical work were all significant chores. If not for the blackout, the project would have been completed in less than 3 weeks. Our bathroom tub was removed and a new walk-in shower installed along with a new vanity, toilet, cabinet and medicine cabinet. The bathroom work needed careful and creative thinking to pull off. Sabrina and Tom figured it out. At approximately $65K, the job was expensive. But given our lack of knowledge and skill combined with our desire for a high-quality product, we went ahead. No doubt this could have been done more economically. But we are not only completely satisfied with the work done but pleased with the service and attention we received. It was worth it and we have a beautiful new kitchen and bathroom. RIKB could have provided a painter as well but we opted to hire one on our own.
Description of Work: RIKB designed, advised, listened and executed our kitchen and first-floor bathroom remodeling project with great skill, patience, and consideration of our needs and tastes. Sabrina our designer was a joy to work with and Tom oversaw the project making sure we were pleased and that deadlines were met despite a storm that resulted in losing power for 3 days making it impossible to work.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65,000

Walter Y.
06/2015
5.0
home remodeling
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$50,000

David N.
12/2014
5.0
remodeling, home remodeling
  + 0 more
unknown
Description of Work: Renovated both of our bathrooms. They completed the project on time and did each bathroom sequentially so we always had one bathroom to use. The work was very professionally done with only very minor problems. They showed up every morning on time and cleaned up before they left. Additionally, the design work prior to the actual construction was excellent. The result was that we have two bathrooms that are much more functional and much nicer to look at than before.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40,000

julia B.
09/2014
5.0
remodeling, home remodeling
  + 0 more
unknown
Description of Work: Bathroom remodeling. Made everything handicapped accessible. Very stylish, not your typical handicapped bathroom.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

martin R.
04/2014
3.0
home remodeling
  + -1 more
unknown
Description of Work: After everything is said and done I did not use this company simply because of cost. I like the company and the people and the designer. I wanted to redo my little 12 by 18 kitchen and initially I was given a price of approximately 30 to $35,000, after meeting the design person with a final blue print I was given a cost of 75,000 which was just insane. The project only consisted of a new floor, new counters, new cabinets and back splash. The cost estimate involved no construction such as removing walls and this estimate did not include any appliances.

Rating CategoryRating out of 5
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$74,000

Response from RI Kitchen & Bath Inc
Thank you for your comments on the Professionalism of our staff - We have looked into your project and concerns regarding what was presented - Our records show us as having a Design & Proposal Consultation reviewing two concepts that included the following scopes of work : Removing the ceiling , adding multiple recessed light fixtures , updating existing outlets to current building codes and adding electrical switches , Faming and installation of a new French door , New plaster ceiling and walls , underlayment and tile floors , plumbing fixtures , semi-custom cabinetry , custom granite with a large uniquely shaped island countertop, tiled backsplash and installation of all appliances . There were two ranges presented : One in the mid 50's and one in the mid 60's . Changes in product selection and scope of work can effect the ranges on any project regardless of the size of the room . As a Design Build firm , our commitment to our clients is to present a detailed scope of work based on the design concepts generated from the In Home Consultation .The Project Development phase then refines the selections , design and project cost. RIKB has been in business for 25 years and customer service is our top priority.

David M.
07/2013
5.0
home remodeling, remodeling
  + 0 more
unknown
Description of Work: RIKB Has completed three projects (2 bathrooms and our kitchen) over the past 17 years finishing the second bathroom this week. Simply put, RIKBis the most professional home renovation company with whom we have ever worked. Work is completed on time in accordance with the daily calendar provided by them before the project begins. They will not start work until all the requisite materials are available on site, and they will not seek final payment until the homeowner is fully satisfied. Every job is assigned to a project manager who will be insure every day. All of their subcontractors are full time employees and therefore come to work on time every day and do not miss time to complete other jobs or meet with other clients. They are impeccably neat and clean. With RIKB there are no surprises, no delays, and no cost overruns. Our projects have been competed on time and on budget. Their materials and workmanship are guaranteed for five years and when our shower doors failed, they replaced them immediately. Mr. St. Onge treats his clients the way I expect to be treated by any professional. He is personally committed to satisfying his clients. I recognize that we could've had our work done more cheaply. However, knowing that the work will be completed on time, on budget, without interruption, and exactly to my specifications, is worth every penny.
Rating CategoryRating out of 5
Yes, I recommend this pro

John I.
02/2013
5.0
home remodeling
  + -1 more
very professional, timely, fine workmanship, extremely neat quick response to concerns I esp. appreciated receiving a binder with complete plans and schedule of workers prior to start date!
Description of Work: removed wall & built new wall & new door & its frame removed old flooring tiled floor new vanity, sink, faucets, & linen closet new wiring,lighting & fan new window removed fiberglass tub unit new walk-in shower & fixtures & toilet also new counter & sink in second bathroom

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$32,000

D G.
07/2012
2.0
home remodeling
  + -1 more
Strategy and Design process was bad. Non-responsive, didn't drive the agenda, didn't take preferences into account in a timely manner. Execution was fantastic the actual work is superb.
Description of Work: 1st Bathroom - new vanity, new toilet, new floor 2nd Bathroom - entire re-work of bathroom including plumbing changes

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
2.0

$32,000

Ina S W.
04/2012
5.0
home remodeling
  + -1 more
Highly professional, courteous, timely, well-organized, efficient, friendly, accommodating, a "smart" company!
Description of Work: Total kitchen remodel in my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20,000

Jill C.
09/2011
1.0
home remodeling
  + -1 more
Emailed company and they didn't respond. Went to the Countertop Connection, who, I realized as they were measuring my counters, I used for my previous home.
Description of Work: Nothing was performed. I never got a response.

Rating CategoryRating out of 5
responsiveness
1.0


Response from RI Kitchen & Bath Inc
RIK&B never received an email and has no record of any direct contact with this homeowner. In our 23 years in business, we have had zero complaints with the BBB or any other consumer agency. Please see the remarks from clients we did work for below. Steven L. St. Onge, President R.I. Kitchen & Bath, Inc.

Joanna S.
08/2011
5.0
home remodeling
  + -1 more
They were very professional and detailed oriented from beginning to end or project. They worked with me to design a perfect kitchen and had no issues with reworking the plan until I was fully satisfied. Once work began there were no delays since work was not scheduled until all material were in warehouse. A meeting was held on site with everyone involved to review the plan and it all went like clock work. I was so happy, I worked with them later that same year on a complete gut and redesign of my bathroom.
Description of Work: The existing kitchen was completely gutted. The work also included a 12X8 expansion to the house to enlarge the kitchen area. A sliding glass door was added, a window closed and a new one installed. All new walls, ceiling, flooring and cabinets were installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60,000

06/2006
5.0
home remodeling
  + -1 more
THIS IS AN EXCELLENT COMPANY THAT DOES EXCELLENT WORK. I WAS PLEASED WITH THE RESULTS. THEY DID THE REMODELING THE WAY I WANTED IT DONE AND THEY DID A VERY NICE JOB ON IT.
Description of Work: THIS COMPANY REMODELED OUR BATHROOM. THEY REPLACED EVERYTHING.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

    Contact information

    139 Jefferson Blvd, Warwick, RI 02888

    http://RIKB.com

    Service hours

    Monday:
    10:00 AM - 5:00 PM
    Tuesday:
    10:00 AM - 5:00 PM
    Wednesday:
    10:00 AM - 5:00 PM
    Thursday:
    10:00 AM - 5:00 PM
    Friday:
    10:00 AM - 3:00 PM
    Saturday:
    10:00 AM - 2:00 PM

    Licensing

    Bonded

    Insured

    Licensed*

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    Yes
    Use Green Products or Work Practices
    No
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Kitchen and Bath Remodeling,
    General Remodeling,
    Plumbing,
    Flooring Sales and Installation,
    Countertops and Backsplashes,
    Ceramic Tile,
    Cabinet Making,
    Basement Remodeling,
    Finished Carpentry and Woodworking,
    Windows,
    Lighting,
    Furniture Refinishing and Repair

    FAQ

    RI Kitchen & Bath Inc is currently rated 4.4 overall out of 5.

    Monday: 10:00 AM - 5:00 PM

    Tuesday: 10:00 AM - 5:00 PM

    Wednesday: 10:00 AM - 5:00 PM

    Thursday: 10:00 AM - 5:00 PM

    Friday: 10:00 AM - 3:00 PM

    Saturday: 10:00 AM - 2:00 PM

    RI Kitchen & Bath Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, RI Kitchen & Bath Inc does not offer free project estimates.
    Yes, RI Kitchen & Bath Inc offers eco-friendly accreditations.
    No, RI Kitchen & Bath Inc does not offer a senior discount.
    Yes, RI Kitchen & Bath Inc offers emergency services.
    Yes, RI Kitchen & Bath Inc offers warranties.
    RI Kitchen & Bath Inc offers the following services: A single source team of designers, management and installation professionals working together to help you from initial concepts through the completed installation. We are the only remodeling company in the area that offers a full five-year warranty on our workmanship. Offering remodeling in kitchens and bathrooms.

    Contact information

    139 Jefferson Blvd, Warwick, RI 02888

    http://RIKB.com

    Service hours

    Monday:
    10:00 AM - 5:00 PM
    Tuesday:
    10:00 AM - 5:00 PM
    Wednesday:
    10:00 AM - 5:00 PM
    Thursday:
    10:00 AM - 5:00 PM
    Friday:
    10:00 AM - 3:00 PM
    Saturday:
    10:00 AM - 2:00 PM