ProEdge Remodeling - Windows

My windows were completed in 1 day, came sooner than expected and everyone I dealt with was professional.

Poor communication, you said that you were going to do the job before December and nobody returns my calls.

I would give zero stars here if I could. I ordered 3 doors in March and only one has been partially delivered as of November 26. They brought three doors in September, required the payment for delivery, but none of the screens were right, one door was measured wrong and one was made wrong so only one incomplete/screenless door could be installed. The door already does not work properly. While they did not deliver even one correct door, they refused to give back the check I had written for delivery of 3 doors. The manager assured me that the check would not be cashed, but it cleared my bank the next business day. They have not yet explained this or committed to a timeline for full delivery of the remaining doors and repair of the door they installed, despite my many requests. I have been lied to and ghosted by this company. I strongly recommend not giving them your business. I certainly wish I never called them.

Hard sales tactics that some people will find very frustrating. The first quote was at $30k and we ended up at $12k after we turned away the sales team and a manager came out to the house to give us a second pitch. We ended up with a commercial grade window.

The entire experience with PROEDGE has been wonderful. We first met with there consultant Walter S. who listened to exactly what my wife and I were looking for and to accomplish. He went thru our options and made the project very affordable with a substantial discount and very competitive financing. The installation went VERY SMOOTH. Bobby D. and his team were very efficient and neat in installing our 12 new custom built windows and a new door. The project was done ALL IN ONE DAY! We could not be happier with the results and we HIGHLY RECOMMEND. The savings we are experiencing on our electric bill has been SUBSTANTIAL. OVER 40% from last year…and electricity has gone up! And it’s much more quiet in our home from outside noises. THANK YOU PROEDGE for everything! You have a customer for life.

Great company with excellant quality rep was wonderful installers did a fabulous job we are quite pleased

Bill the manager is amazing. The guy who came to finish and finalize everything was just as amazing. They really go out of their way to make sure everything is right.

Professional and accommodating.

Very satisfied. I built my own home that Jason, Eddie and David worked in. Could not be happier with there work and the windows. Would highly recommend them.

I highly recommend ProEdge for the quality of their work as well as their professionalism. We are super pleased!

ProEdge had great customer service. The installers were on time and did a awesome job. They kept the space clean and answered any questions I had. Would recommend for future projects.

I will review again after installation

Great service. Installer were amazing.

Excellent workmanship and customer service.

I love my new windows! Everyone at ProEdge was friendly and professional, including Brian the sales rep, Bill the manager, and the installers who did an amazing job replacing nearly all of the windows in my house in only half a day, leaving all work areas in pristine condition before leaving. The lifetime warranty is another bonus that you just do not see from most other companies. I will definitely be back in touch when I am ready to install my bay window!

Our sales rep Tara Lamy was so nice. She made everything so easy.

They are a little more expensive than other window installers but they did an amazing job. They installed all the windows in our home in a day, put all the window shades and furniture back in order, and cleaned everything up before they left. One of the screens had a cut on it and the installer fixed it immediately on site. Worth every penny. The person that did the estimate was very professional and not pushy. Great experience overall. The end result looks wonderful. A true pleasure to work with.

Very professional and friendly. Excellent craftsmanship, very thorough. Very patient with our kids being home.

Professional

Great workmen who were very thorough and worked quickly.

Guys were professional, windows look great. Jason & Eddie are fantastic.

Phenomenal!!! The gentlemen who installed my new windows did a wonderful job. I thought the project would take days, but they got it done in one day. They were patient with my kids and even answered back when my toddler Hi Uncle I am very satisfied and will highly recommend them in my REI group when someone asks about window replacement. If I could give more than 5 stars, I would!!

Install crew was perfect. No dust, no mess. Complete cleanup, and a perfect airtight install. For years we have had winter management strategies. Closing off room on the north side... and running space heater in those rooms during use. After installation of the ProEdge windows these rooms are as warm as the rest of the house. AMAZING! Recent warm days prove the advantage of triple glazed low-E windows, too. Nice and cool inside. I searched for years for new windows that met MY specifications . As a career engineer I am happy to recommend ProEdge to anyone. Their attention to detail is superb.

The windows are of high quality. The workers were polite, neat and professional. Cleaned up everything and made sure we knew how to work everything.