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Geek Squad - Best Buy

Computer Repair, Computer Sales, TV Sales,

About us

Local Expert Geek Squad Agents can fix your Appliance or TV regardless of where purchased. 90-day warranty along with professional, quick, and clean services. Check us out online, by phone, or at over 1,100 Best Buy stores.

Business highlights

31 years of trusted experience

Services we offer

Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models.

Amenities



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.210 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
60%
4
10%
3
10%
2
0%
1
20%


Rating CategoryRating out of 5
quality
4.2
value
4.4
professionalism
4.4
responsiveness
4.3
punctuality
4.2
Showing 1-10 of 10 reviews

Nora & Tito C.
01/2015
5.0
computer sales
  + -1 more
Gave us good ins ructions on how to contact Netflix and change our contact. How to use the program as well.
Description of Work: Put in sterling on TV

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

jose m B.
07/2012
1.0
computer repair, computer sales
  + 0 more
I took it backI called BEST BUY
Description of Work: After buying an acer laptop extenza the computer died I took it back within 2 weeks they said it was repaired it was not it came back without an operating system I had to call acer and got the disks at the costy of 29.95 with shipping, I got it running and have not had a problem since them. The reason I will never shop at BEST BUY is that without permission they sent my hard drive some where Because they called and offered to retieve any data I might have on the hard drive, when I questioned the person on the phone who gave them my hard drive they hung up, I called BEST BUY and was stone walled no one knew what happened. Iwas lucky my computer was only 2 weeks old and ther was not any real information on my finances.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$600

Patricia Z.
05/2012
5.0
computer sales
  + -1 more
The people in the computer department know what they are doing. They did a great job. They have competitive prices and are very professional.
Description of Work: I bought an ipad 2 from them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

ED L.
11/2009
5.0
computer sales
  + -1 more
I was very pleased with them. I liked their staff. They were polite and knowledgeable. We got what we needed at a competitive price. I would absolutely use them again.
Description of Work: I purchased some electronics from Best Buy last week.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

STEVE S.
10/2006
1.0
computer sales
  + -1 more
Total nightmare. No satisfaction from the store managers.
Description of Work: Store advertised a computer for sale. When I went to the store on the first day I was told there was none in stock. The store would not offer a rain check stating "limited quantities". This was not an isolated incident. The same thing happened with a dryer that was advertised. In both instances the store tried to sell me a more expensive model. Definitely the old Bait and Switch method of luring in customers.

Rating CategoryRating out of 5
value
4.0
professionalism
1.0
responsiveness
1.0


06/2006
3.0
computer repair
  + -1 more
THEY KEPT HAVING TO SEND FOR MORE PARTS. I DIDN'T THINK I WAS EVER GOING TO GET MY COMPUTER BACK. THEY WERE PROFESSIONAL, BUT I THOUGHT THEY WERE OVERPRICED AND UNORGANIZED.
Description of Work: THEY REINSTALLED THE HARD DRIVE ON MY PERSONAL COMPUTER.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$250

06/2006
5.0
computer repair
  + -1 more
I HAVE NEVER BEEN LET DOWN BY THEM, AND I HAVE USED THEM SEVERAL TIMES FOR DIFFERENT SITUATIONS. I FEEL THAT THEY WILL ALWAYS TREAT YOU FAIRLY. THEIR SERVICE IS JUST TERRIFIC.
Description of Work: I HAD TO HAVE THE MOTHER BOARD ON MY COMPUTER REPLACED.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

06/2006
5.0
computer repair
  + -1 more
THEY WERE REALLY QUICK ABOUT IT. THEY GOT IT DONE IN TWO DAYS, THEN THEY CALLED ME TO LET ME KNOW IT WAS READY TO PICKED UP. I ACTUALLY JUST BOUGHT A FLAT SCREEN FROM THEM.
Description of Work: THEY CLEANED THE HARD DRIVE TO GET RID OF VIRUSES AND THEY INSTALLED SPY SWEEPER.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

JENNIFER W.
06/2006
5.0
computer repair
  + -1 more
THE PEOPLE THAT BEST BUY HAD WORK ON MY COMPUTER WERE CALLED THE GEEK SQUAD AND THEY WERE OUTSTANDING. THEY DID A VERY GOOD JOB ON MY COMPUTER. THEY WERE VERY PUNCTUAL AND NEAT, PLUS THEY WERE GENTLEMEN.
Description of Work: THEY GAVE MY COMPUTER AN UPGRADE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

05/2006
4.0
computer repair
  + -1 more
THE GUY WHO WAS WORKING WAS EXTREMELY NICE AND HELPFUL. INSTEAD OF MAKING US BUY A NEW COMPUTER, HE LOOKED AT IT AND FOUND IT WOULD TAKE ONLY 30 DOLLARS TO FIX THE ONE WE HAD. I RECOMMEND THEM.
Description of Work: THEY CLEANED THE COMPUTER AND THE HARD DRIVE.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$32

    Contact information

    24 UNIVERSAL BLVD, Warwick, RI 02886

    www.geeksquad.com/repair

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    Yes
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair,
    Computer Sales,
    TV Sales,
    Appliance Sales and Installation,
    TV Repair,
    Stereo and Home Theater Systems,
    Camera Repair,
    Auto Radio Service,
    Appliance Repair

    FAQ

    Geek Squad - Best Buy is currently rated 4.2 overall out of 5.
    Geek Squad - Best Buy accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    No, Geek Squad - Best Buy does not offer free project estimates.
    Yes, Geek Squad - Best Buy offers eco-friendly accreditations.
    No, Geek Squad - Best Buy does not offer a senior discount.
    No, Geek Squad - Best Buy does not offer emergency services.
    No, Geek Squad - Best Buy does not offer warranties.
    Geek Squad - Best Buy offers the following services: Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models.

    Contact information

    24 UNIVERSAL BLVD, Warwick, RI 02886

    www.geeksquad.com/repair