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The Door Doctor

Garage Doors

About us

3 employees, no subs, cost is $48 for first 1/2 hour and $20 every 1/2 hour after, Saturday & Sunday by emergency only.

Business highlights

36 years of trusted experience

Services we offer

Sales, service, & installation on garage doors and operators, weather stripping, external keypads

Amenities

Free Estimates
Yes


Accepted payment methods

Check

Reviews

4.56 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
0%
3
0%
2
17%
1
0%


Rating CategoryRating out of 5
quality
4.4
value
4.5
professionalism
4.4
responsiveness
4.4
punctuality
4.4
Showing 1-6 of 6 reviews

Annalee B.
11/2016
5.0
garage doors
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Brian M.
06/2014
5.0
garage doors
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Suzanne C.
04/2013
2.0
garage doors
  + -1 more
I called the Door Doctor to inquire about replacing 2 garage doors at my home. It took several phone calls and promises to arrive at my home before someone eventually showed up. I had 2 new garage doors installed. After installation, a garage door opener did not work. We called the Door Doctor to come out for repair. Again we were given a date, but of course no one showed up. It took approx. 2 weeks to get someone out to the service call. After the service call, a check for payment was mailed. Apparently the Door Doctor never received it. And so began the repetitive harassing phone calls, all because of $105. I issued another check on 2/20/13. As of today, it has yet to be cashed; 2 months later! The calls have stopped, yet the check hasn't been cashed. On top of all the issues with customer service, I have weather-stripping on my NEW doors that has fallen off and others that are about to fall off. I certainly won't call the Door Doctor again. They were unreliable, unprofessional, and the quality of work/product was sub-par. I don't normally complain, but this was not a good experience at all.
Description of Work: 2 garage doors were replace and repair was made to a garage door opener.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$2,000

james S.
11/2012
5.0
garage doors
  + -1 more
went well.
Description of Work: they came and diagnosed the problem which was pretty obvious, a broken spring. they did not have a replacement on the truck, I needed a right hand spring, they had a left hand. but they were able to install a gizmo which connects the broken spring pieces as a temporary fix. and replaced the hardware which travels along the screw drive. so I now have a usable garage door and all vehicles are outside and they will come back in a few days to complete the job. emergency part of job is taken care of, long term part will happen in a few days. Jim Spears Tiverton

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

LAURA C.
10/2006
5.0
garage doors
  + -1 more
He came out promptly and fixed the door which had a chain problem and would not operate. He was mature and courteous and called me afterwords to make a report. Price was very reasonable.
Description of Work: Fixed inoperable garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

06/2006
5.0
garage doors
  + -1 more
THE MAN WHO WAS DOING THE WORK FOR ME WAS THE OWNER OF DOOR DOCTOR AND HE WAS VERY NICE. HE WAS VERY PROMPT. HE TOLD ME TO CALL HIM IF I HAD ANY PROBLEMS WITH THE DOOR. I AM TOTALLY SATISFIED WITH HIS WORK.
Description of Work: I BOUGHT A GARAGE DOOR FROM THEM AND THEY INSTALLED IT.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

    Contact information

    Po Box 82, Warren, RI 02885


    Service hours

    Monday:
    8:00 AM - 4:00 PM
    Tuesday:
    8:00 AM - 4:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Garage Doors

    FAQ

    The Door Doctor is currently rated 4.5 overall out of 5.

    Monday: 8:00 AM - 4:00 PM

    Tuesday: 8:00 AM - 4:00 PM

    The Door Doctor accepts the following forms of payment: Check
    Yes, The Door Doctor offers free project estimates.
    No, The Door Doctor does not offer eco-friendly accreditations.
    No, The Door Doctor does not offer a senior discount.
    No, The Door Doctor does not offer emergency services.
    No, The Door Doctor does not offer warranties.
    The Door Doctor offers the following services: Sales, service, & installation on garage doors and operators, weather stripping, external keypads

    Contact information

    Po Box 82, Warren, RI 02885


    Service hours

    Monday:
    8:00 AM - 4:00 PM
    Tuesday:
    8:00 AM - 4:00 PM