Description of Work: Cleaned carpets and furniture
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$280
Mary Ann B.
11/2014
5.0
upholstery cleaning
 + -1 more
They were very good. They were in and out quickly and cleaned up everything afterwards, leaving no mess behind.
Description of Work: They cleaned my chair and couch for me.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Carolyn F.
06/2014
5.0
carpet cleaners
 + -1 more
I found this company a bit pricey BUT provided excellent results.
Description of Work: Three floors of carpeting were shampooed.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$435
CHRISTINE A.
06/2014
5.0
carpet cleaners, ceramic tile
 + 0 more
I had hired Jimmy Stuart before to do the same work -- and they did such a good job, I asked them back this year to do the same. They make an appointment, show up right on time. Very professional and nice to deal with. It is easy to make an appointment when you call their office. I have already recommended them to others.
Description of Work: They cleaned my stairwell rug and my bathroom tile floor.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Michael H.
10/2012
5.0
carpet cleaners
 + -1 more
After the carpets dried, I noticed the Tech did not overlap his cleaning head enough on each pass. What was left on our tan carpets are darker colored stripes where the edge of the cleaning head was pulled along. After posting this review, I called Jimmy Stuarts to see if they would help me resolve the streaks on the carpets. I was greeted with a friendly receptionist who seemed to already be aware of my issues and forwarded me immediately to a manager. The manager explained that the streaking sometimes happens and they would be happy to come out and address the two rooms that had the issues. He further indicated that Angie's List reviews were important to them and he had wished I had called before posting. Aside from the initial streaking problem, I give Jimmy Stuart's full credit for how they handled the follow-up. The Tech arrived on time, was friendly and did a fine job removing the streaking in the carpet with his cleaning equipment. Overall, I was happy with how the company responded to my request for a follow-up. These service issues can happen to any company, it is how they respond to them that shows the character of the business. I would recommend Jimmy Stuarts based on their response. The initial review has been adjusted to reflect the how well the company handled the follow-up.
Description of Work: Because Jimmy Stuart installed the wall to wall carpet 7 years ago, we thought we would give their carpet cleaning a try. The service tech was nice and had reportedly been to school on cleaning carpets. The suction hose had duct tape patches on some of the joints. Carpeted areas were picked up so the one service tech did not move any furniture.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$440
Response from Jimmy Stuart's
Customer service and quality of work is Jimmy Stuart's #1 priority. We follow-up all cleaning jobs with a phone call and letter to ensure customer satisfaction. We would like you to know that there is a note in your customer file indicating that we did call you and had left you a message to call us with any questions and/or concerns. We are sorry we did not get the opportunity to speak to you directly. In response to some of your comments: 1-There are few instances where the carpet doesn't show the bar marks immediately after the completion of the cleaning. In these rare cases, a second visit is required (free of charge of course). 2- Carpets are just left damp to the touch and should be completely dry within 24 hours. However, humidity may affect the drying time. Please allow us to return to your home and correct the problem.
Rosemary Milburn M.
07/2012
5.0
carpet cleaners
 + -1 more
The company does a good job. They are efficient and reliable. The company is very professional and knowledgeable. They have been around for a long time and have a great reputation.
Description of Work: The company cleaned an oriental rug for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
theodore P.
02/2012
5.0
carpet cleaners
 + -1 more
The price is good. They are punctual, they do a good job, and they are professional.
Description of Work: We have them clean rugs that we take in and we also have them come to the house and clean carpets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$240
William O.
02/2012
5.0
carpet cleaners
 + -1 more
We're very happy with them. We will use them again.
Description of Work: Jimmy Stuarts cleaned the carpet in our house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
David K.
12/2011
5.0
carpet cleaners
 + -1 more
The experience was very good. I usually do a fair amount of research before I hire people and I have had very good experiences on most of the stuff we have ever done. I have no qualms about them. I called them and they came promptly and did the job. They did a good job. They were neat, clean and professional. I paid them and they left and there were no hassles. I was happy with the price and it was just a good experience. I would give them a call if I needed my carpets cleaned again.
Description of Work: Jimmy Stuarts did carpet cleaning for us about three years ago. They came in and cleaned the carpets in three rooms the last time.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Claudette F.
06/2011
5.0
carpet cleaners, upholstery cleaning
 + 0 more
It went well. I was satisfied. They were really nice to deal with on the phone. I forgot a small oriental rug and they told me to take it back to them and they would do it for free.
Description of Work: They did the carpets in the upstairs of my home. They did 3 rooms and a hallway. They cleaned upholstery.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$480
Alex D.
01/2011
4.0
carpet cleaners
 + -1 more
I called them and they got back to me. It wasn't a cost issue from them; it was a cost issue on whether I wanted to spend the money on this rug. Their estimate was comparable to other companies. I ended up throwing the rug away. They are fine and have a good reputation locally. The rug had animal stains and it wasn't worth spending a couple of hundred dollars cleaning a $200 rug. They were responsive and their price was in the ballpark with the competition. The whole interaction was done by phone. I had no complaints with them. They were courteous and friendly and were willing to send somebody out if I needed more information. I would call them again.
Description of Work: I got an estimate from Jimmy Stuarts to clean a rug.
Rating Category
Rating out of 5
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
stephen L.
12/2010
4.0
carpet cleaners
 + -1 more
They came out and took a look at the carpet. They gave us a quote and their price was too high. We did not go with them for the job. They were professional and clean. Price was the key factor in us not going with them.
Description of Work: They gave us a quote for carpet cleaning.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$1,100
CHRISTINE A.
06/2009
5.0
carpet cleaners
 + -1 more
A great experience. They arrived right on time and did an excellent job. Professional and very clean -- put mats down to protect my floors, etc. Answered all my questions, very helpful. And most important, the tile and carpets look terrific.
Description of Work: Cleaned bathroom tile, staircase carpet, two oriental rugs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$220
DAN C.
05/2007
5.0
carpet cleaners
 + -1 more
Jimmy Stuart is a great company. They charge reasonable rates and they are very thorough about the work they do. They are detail oriented and very cordial. They are easy to communicate with. I will continue to give them my business in the future. I do not recall what I was charged for their services without consulting my books. I do know it was more than fair.
Description of Work: Jimmy Stuart cleaned the carpets in four of the rooms in my approximately 2000 square foot home last spring.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
06/2006
5.0
upholstery cleaning
 + -1 more
AFTER THEY CAME THEY PUT ALL OF MY FURNITURE ON FOAM PADS AND THOROUGHLY CLEANED THEM ALL. MY FURNITURE WAS SMELLING A LITTLE ODD AND WHEN THEY WERE DONE MY WHOLE HOUSE SMELLED FRESH AND CLEAN.
Description of Work: THEY CLEANED MY COUCH AND LOVE SEAT.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
JOHN S.
06/2006
4.0
carpet cleaners
 + -1 more
THIS MAN WAS FAST IN HIS WORK. I FEEL THAT THE COMPANY IS NOT OVERLY CAPABLE OF THE WORK. HE DIDN'T MOVE ANY OF THE FURNITURE, JUST CLEANED AROUND IT. IF HE HAD SUGGESTED MOVING THE FURNITURE, I WOULD HAVE DONE SO. I WOULD WATCH HIM THE NEXT TIME.
Description of Work: THIS COMPANY CLEANED ONE ROOM OF CARPETING IN MY HOME.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
06/2006
5.0
carpet cleaners, upholstery cleaning
 + 0 more
THIS COMPANY DOES THE BEST JOB. THEY WERE ABLE TO GET A CHOCOLATE STAIN OUT OF A WHITE CHAIR. COMPARED TO ALL OF THE OTHER COMPANIES I HAVE USED, THEY DO THE BEST QUALITY WORK.
Description of Work: I HAD THIS COMPANY CLEAN OUR SOFA, TWO CHAIRS, AND AN OTTOMAN. THEY DID CLEAN ONE CARPET, TOO.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
MITCHEL B.
06/2006
5.0
carpet cleaners
 + -1 more
I HAD REMOVED SOME OF THE LIGHT PIECES OF FURNITURE AND THEY REMOVED THE LARGER PIECES. I HAVE USED THIS COMPANY FOR YEARS AND AM ALWAYS SATISFIED WITH THEIR WORK. THEY ARE THOROUGH AND CLEAN UP AFTER THEMSELVES.
Description of Work: THIS COMPANY CAME OUT AND CLEANED TWO ROOMS OF CARPETING FOR ME.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
06/2006
5.0
carpet cleaners
 + -1 more
THEY DID A REALLY GOOD JOB WITH THE FLOOR. IT IS WEARING REALLY WELL AND HAS NEVER LOOKED BETTER. THE MEN THAT CAME OUT WERE VERY FRIENDLY AND HONEST. I HAVE ALREADY REFERRED FRIENDS TO THEM FOR THEIR CARPET CLEANING.
Description of Work: THEY CLEANED MY LIVING ROOM CARPET.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
ALLISON E.
06/2006
5.0
carpet cleaners
 + -1 more
THEY ARE EXCELLENT BECAUSE THEY'RE PROMPT. THEY DO GOOD WORK AND THEY'RE PLEASANT. THEY SAID THEY WOULD BE HERE AT EIGHT IN THE MORNING AND THEY WERE HERE RIGHT ON THE DOT. I HAVE USED THEM EVER SINCE I MOVED IN HERE, WHICH WAS NINE YEARS AGO.
Description of Work: THEY CLEANED THE CARPET IN FIVE ROOMS OF THE HOUSE.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Paul P.
06/2006
5.0
carpet installation
 + -1 more
I AM A WIDOW AND I WAS VERY PLEASED WITH THE KINDNESS THAT THE WORKERS SHOWED ME. THEY WERE VERY PROFESSIONAL AND I WILL USE THEM AGAIN AND WILL REFER THEM TO OTHERS.
Description of Work: THEY INSTALLED AND THEN CLEANED THREE ROOMS OF CARPET.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
06/2006
5.0
upholstery cleaning
 + -1 more
I'M VERY SATISFIED WITH THEIR SERVICES. THEY DID A WAY BETTER JOB THAN I EXPECTED THEM TO DO. IT IS NOT AS EASY AS EVERYONE THINKS TO CLEAN FURNITURE. THE PRICE WAS REALLY GOOD FOR WHAT THEY DID.
Description of Work: THEY CLEANED MY TWO COUCHES.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
06/2006
5.0
carpet cleaners
 + -1 more
I HAVE NOTHING BUT GOOD THINGS TO SAY ABOUT THIS COMPANY. THE RUGS LOOKED LIKE THEY WERE NEW WHEN THEY FINISHED, AND THE JOB DIDN'T TAKE AS LONG AS THEY THOUGHT IT WOULD.
Description of Work: THEY CLEANED EVERY RUG IN OUR HOME.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
06/2006
5.0
carpet cleaners, upholstery cleaning
 + 0 more
THIS COMPANY IS VERY PROMPT. I HAVE USED THEM FOR QUITE AWHILE AND HAVE NEVER HAD A SINGLE COMPLAINT. I WOULDN'T THINK OF HIRING ANYONE ELSE TO DO THE JOB BECAUSE IT BELONGS TO THEM.
Description of Work: THEY CLEANED MY RUGS AND SOME FURNITURE.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
05/2006
5.0
carpet cleaners
 + -1 more
I HAVE USED THIS COMPANY FOR SEVERAL YEARS AND THEY ALWAYS DO A VERY GOOD JOB OF CLEANING BOTH THE CARPETING AND ANY FURNITURE THAT I MIGHT WANT CLEANED. I'VE ALWAYS BEEN HAPPY WITH THEIR WORK.
Description of Work: THEY CLEANED FOUR ROOMS AND A SOFA.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Upholstery Cleaning,
Hardwood Flooring Sales and Installation,
Ceramic Tile,
Carpet Sales and Installation,
Floor Cleaning and Waxing,
Water & Smoke Damage,
Flooring Sales and Installation
FAQ
Jimmy Stuart's is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 7:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 9:00 AM - 3:00 PM
Jimmy Stuart's accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Jimmy Stuart's offers free project estimates.
No, Jimmy Stuart's does not offer eco-friendly accreditations.
No, Jimmy Stuart's does not offer a senior discount.
Yes, Jimmy Stuart's offers emergency services.
Yes, Jimmy Stuart's offers warranties.
Jimmy Stuart's offers the following services: Sales & installation of flooring, Carpet, tile, grout & upholstery cleaning, area rugs & water restoration.