Foster Electric, Inc.

Contractor had good communication and the project went well on time as planned. He had to come back same day for a couple of things missed . I would give this an A rating but when I discovered the outside outlet that was replaced was not working I contacted the contractor who did not respond. I tried 3 more times in a year and even saw a coworker down the street and told him about the outlet but nothing was ever done to remedy this and I had to hire someone else to fix what was not wired correctly. I was really disappointed as this could and should have been taken care of. Had it not been for that I would have rated this an A in all categories.

He stopped in on his way home at the end of the day and fixed everything in a very short time. It's been working great ever since. Everytime we needed him he has been there and his work is impeccable and professional. Highly recommend!

My gripe is not with Foster Electric directly. It is with one of their employees - Ricky. When I called to set up a day and time for Foster to quote and do the job. The owner said they were too busy but said one of his employees may be able to do it, as a side job. A nice gesture. Ricky came out in one of the very few windows I have between tenants at my summer rental cottage. He installed various lamp fixtures, sconces, repaired a can light that had recessed into my ceiling, etc. The one thing he did not do was replace a faulty GFI outlet in my kitchen. I paid him for all the work, including the GFI replacement and he agreed to come back the following week. the day came and he didn't show up. I texted him and he said he would be out the following weekend. He didn't show and when I called he was miles away in another state. I asked him for the $ 25 back for the unfinished work and he said he would send it. Weeks passed and no check. I contacted him again. He said he had mailed it but would mail another replacement check. Weeks passed, no check. I called and texted him. No reply. Not only was I blown off multiple times but he stole my money! Not someone you want in your house. If you make an appointment and don't show multiple times that tells me you don't care. If you took money from someone for work that wasn't done that tells me you are a thief. I called the owner a couple of times leaving a message about the situation asking him to have the employee return my money. No return call. Now he gets to deal with a bad review because his employee is a thief. He must be so proud. All for $ 25.

I called to set up an appointment for an estimate on a problem circuit breaker. Jeff answered the phone and came over the same day. He was polite, helpful and extremely pleasant. He replaced the breaker, answered a bunch of questions about other electrical concerns and charged me less than the anticipated.

Great! Will definitely be calling them back to do more work. They represent what a good electrical company should be.

Professional service, easy to work with and kept to price quoted.

He was prompt and the quality of his work was thorough and well done!

They were swamped with challenging projects, but came on evenings and a Sunday to get the project done on time. Owner operated business. Pride in workmanship really shows. Hire them.

I spoke to Jeff and he said he was out of the area and could not help, but he suggested that I check to see if I had a ground fault outlet on the circuit that was not working. I tried that and discovered one in the basement. After resetting it my problem was solved. Thanks

I spoke to Jeff, who was very friendly and professional. He explained that due to an influx of new customers, it would likely be 6-8 weeks before he could come and complete the job, although quotes could be done much sooner. I thanked him.

It was great. Jeff was able to come out quickly and he had the problem identified and fixed within an hour or two. He was very professional and did a little preventive maintenance to help prevent future problems. We will definitely call on him again.

the job went well. they performed multiple tasks in one day, quickly moved through and did all the work professionally. They showed up on the day they said they would and everything went well.

Very well. He completed it in 2 1/2 hours at the quoted price. He supplied the fan and all materials.

The quoted price was $800. I agreed to the estimate and he never got back to me. To improve if they are too busy, which apparently they are, then they should just decline the job. If it is a small job, then just decline it. I think the price was fair. They were professional when I met with them.

Great, Jeff explained what needed to be done and gave me the option of replacing the hallway light myself. 5 star visit, would recommend to others. He also texted me to confirm confirmation of the appointment.

All three were polite and professional. When they left, everything we had asked for was completed as we had requested.

I believe I might have liked this contractor, and was looking forward to having them come and provide a quote for the work I wanted done. However, after nearly a month since my first request for a quote and two weeks with no response from them, I have given up.

Contacted for a quote related to installation of an exhaust fan in bathroom; did not receive a response from this electrician.

Great work... fast... friendly and done right. Explained the entire process and made my wife, 12 month old baby and I very comfortable. Looking forward to having Jeff and Ricky back in a few weeks.

I think the were very good. They did a good work. The price was lower than the quote, and the quote was reasonable. Overall, I will give them a B.

It went great. Showed up on time & did exactly what I asked for a reasonable price. Would use him again!

It went well with Foster Electric. The pricing is and service is fine.

Jeff's estimate of the work was accurate and reasonable. Jeff is very friendly and professional, and takes pride in the quality of his work. He was on time for the scheduled work, cleaned up thoroughly, and worked efficiently. We will continue to contact Jeff Foster for electrical work in our home.

though I had used himm several times in the past he did not have the curtsy to call back

I contacted Jeff Foster as my fist choice of electrical contractors because of his excellent reviews and he is very close to where I live. I left a voice mail and he called back immediately to make an appointment. He happened to be in the area and came by within 2 hours of my initial call. Needless to say, I was really impressed with his responsiveness. I walked Jeff through the 4-5 different jobs I wanted to have done. (outdoor lighting, under cabinet lighting, installation of a bathroom fan, running some exposed cable through a wall). Jeff was very professional and courteous and said he we would be back to me shortly with a quote. Unfortunately, this is where all the problems started. After waiting about a week for a quote, I left a voice mail or an email to inquire about the quote. I received a quote for $1200 by email a day or so later and an I immediately wrote back and said that I would like to proceed with getting the work done. I then waited about another 2 weeks and heard nothing back, so I contacted Jeff again. He wrote back that he was busy with work, the holidays and not hearing back from his vendor of replacement bulbs, but he would let me know shortly. I contacted Jeff yet again, now 5 weeks after his initial visit, and he once again apologized for not being in touch but he still wanted to do the work. Now it is going on 7 weeks since we first spoke and he has not been in touch with an update and I have ZERO idea of if and when he will ever be back in touch. Jeff could have done all the other work without waiting for bulbs to arrive so instead of trying to do some of the work, he simply did not communicate at all. In this day and age of cell phones, emails and texts, there is NO excuse for not touching base with a customer that wants to give you their business. I will now start from scratch to find a new electrician for my 4-5 projects. Jeff Foster might very well be a fine electrician but he has a lot to learn about customer service and communication. UPDATE: Jeff Foster still has yet to be back in touch after almost 2 months! I went on the internet and found my specialty replacement bulbs in about 10 minutes and they will arrive in 3 days. According to Jeff, his supplier of bulbs was one of the reasons he couldn't schedule my project. TOTAL BS!