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The Window Source of RI

Windows, Doors, Roofing,

About us

Our Mission. The Window Source of RI believes that buying windows shouldn’t be complicated. We believe in giving you the facts, without all of the hype. And we believe that by selling windows for a fair price, we will become the most successful company in RI. We are a family company, backed by a national brand. This gives us the flexibility to work for our customers how we see fit, and gives you the confidence of knowing that you’re getting a proven product.

Business highlights

9 years of trusted experience
Emergency Services Offered

Services we offer

Energy Star- Rated Replacement Windows- Window Installation by The Window Source RI deal with owners directly. We strive in customer service. Options are available on: Double Hung, Bays, Bows, Casement, Garden Windows, Hoppers. Sliders, Patio Doors and Siding. and much more... give us a call

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.941 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
98%
4
0%
3
0%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
5.0
punctuality
4.8
Showing 1-25 of 41 reviews

Donna L.
11/2023
5.0
replacement windows
  + -1 more
Joe, Kevin and Joe Kelly were wonderful installers of my new windows. I cannot say enough good things about The Window Source. If you need windows I highly recommend them.
Description of Work: I had new replacement windows installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ronald A.
01/2021
1.0
roofing, replacement windows
  + 0 more
They stored the windows outside for 2 months, the windows were wet and had leaves in them, one of the locks popped out. The owner and office staff had covid yet workers showed up with no masks. Fast not quality is the way they work, did not cut molding like I was told, broke a molding and just put it back. Misleading advertisement, states the owner inspects every job never showed up.
Description of Work: Replacement windows

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
3.0
punctuality
1.0


Bob W.
12/2020
5.0
roofing, replacement windows, doors
  + 1 more
Both jobs went very well his crew members were very professional and friendly Richard was always available he was here before the jobs started during the job if needed and checked everything out after the job was completed I highly recommend the window source of Rhode Island.
Description of Work: New roof and six windows

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ANGELA V.
01/2018
5.0
replacement windows
  + -1 more
The service men were very polite and got right down to it- they were done quicker than expected and left no mess behind
Description of Work: I had 3 old windows replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

julie L.
08/2017
5.0
replacement windows
  + -1 more
We had 23 of the high grade windows put in and the guys worked hard and didn't stop till they were finished. They did an excellent job and the finished product looks amazing. Better than we hoped for and within our price range. Their prices are right on their website along with the window details. They were courteous and politely worked around our dog and little grandchildren. I wouldn't go anywhere else for my window needs.
Description of Work: We needed 23 windows replaced that were 40 years old. The outside frames were rotting and we needed trim work. It was a daunting task to find a good window source. Prices were all over the place with different companies and were really expensive. Then we drove by the WindowSource showroom and decided to call. Best decision we ever made! Great windows, great sales, great service! We have already referred a friend for her window needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Window Source of RI
[Member Name Removed], Thank you so much for taking the time to post your experience with our company. We know what a stressful time for our customers it is and try our hardest to make sure that our process is as simple as possible. Our customers satisfaction is always our number one priority. I will let our team know how delighted you are with your window installation Kim and Rich Puopolo

Michael M.
01/2017
5.0
replacement windows
  + -1 more
Rich & his crew were right on time worked well & efficiently. Finished the job sooner than expected. Very respectful and knowledgeable.
Description of Work: Bow window replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,780

sara M.
01/2017
5.0
replacement windows
  + -1 more
It went really well! A cold rainy & windy day the guys got it done in a few hours with minimal disruption!
Description of Work: Replaced french swing-in doors w/ vinyl slider.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Jolie S.
01/2017
5.0
replacement windows
  + -1 more
Like magic. The Window Source is no nonsense, reasonably priced and good quality. 19 windows were measured and ordered in a 30 minute consultation. My husband and I went to the shop to view the actual window samples and make sure we were getting what we needed. They arrived in a couple of weeks. The old windows were removed and replaced in a day. They do windows all day every day and know their business. We will use the Window Source to glass in our screen porch, too.
Description of Work: Replace windows in 1750 home: basement, 1st floor, 2nd floor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Linda P.
12/2016
5.0
replacement windows
  + -1 more
Perfect-measured, ordered all 5 replaced in less than 1 hr.
Description of Work: Replaced 5 windows, 2 lVR, 1 bed, 1 bed, upstairs 1 bed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

C L.
11/2016
5.0
replacement windows
  + -1 more
A little late, however extremely professional with a high quality finished product very happy with their service!
Description of Work: Replace 8 windows 1st floor condo with new energy efficient type.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$2,500

Ron G.
11/2016
5.0
replacement windows
  + -1 more
Job was very well done. Craftsmanship evident in the finished product. Entire installation crew was professional, polite & personable. Left job site clean & orderly.
Description of Work: Installed 5 new windows, capped and caulked.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$5,400

Mattie W.
11/2016
5.0
replacement windows
  + -1 more
Great, very easy. The company owners are on site for quotes, work and call to communicate.
Description of Work: 9 new windows w/install & clean up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,675

Charles H.
10/2016
5.0
replacement windows
  + -1 more
Arrived on time and work was very good.(Charles was at work)
Description of Work: Nine windows were replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,346

Diane L.
09/2016
5.0
replacement windows
  + -1 more
Went smoothly, on time, courteous, performed job well, cleaned up after installation, very professional.
Description of Work: Installation of windows, fitting, insulation. Excellent job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,300

SHEILA G.
08/2016
5.0
replacement windows
  + -1 more
Things went well. Friendly, quick but through work.
Description of Work: 14 windows installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,100

Fatima D.
08/2016
5.0
replacement windows, doors
  + 0 more
On time, worked straight through, very efficient.
Description of Work: 12 new windows & patio door.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,120

Michaela J.
07/2016
5.0
replacement windows
  + -1 more
Rich & the guys were great from start to finish. Professional, tidy & cleaned up. Much better experience than renewal by Anderson no pushy sales.
Description of Work: Installed eleven windows & casing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,700

Kelly M.
06/2016
5.0
replacement windows, doors
  + 0 more
We could not have asked to work with a better company! We were so pleased from start to finish. First, not only did the owner, Richard, come out to quote the job but he was also here installing the windows with his staff! We never had to sit through a 2 hour sales pitch or watch heat lamp tests on windows. It was straight forward, honest and exciting from the beginning. Richard was great about giving us suggestions and style design! While on the job they were professional, took real care to clean up any area they were in and checked in with me whenever there was a question to make sure I was getting exactly what I wanted. They went above and beyond as well! We had to cover up an air intake where we were creating a door and they took the time to fill in the hole with a piece of hard wood floor and also created a threshold for us. Both things we forgot to discuss when the job was quoted and they just went ahead and did it to make it perfect. Their finish work is impeccable. Something we have never been able to find in a contractor! They even took the time to hang all our blinds! And as if that wasn't enough, his quote for the job was by and far the lowest of three window companies we consulted. We have already recommended them to a number of friends and family! I would never buy windows, door or siding anywhere else!
Description of Work: We had 25 windows replaced, 3 basement hoppers replaced, and created one door where there was a window.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

Response from The Window Source of RI
Awwwh !!! Thank you so much [Member Name Removed]. We are extremely happy to hear how pleased you are with our company. We love that you are taking the time to share your experience with others.... Thanks [Member Name Removed]! Sincerely, Kim & Rich

Demetria R.
06/2016
5.0
replacement windows, doors
  + 0 more
Great communication gave price did job fast great clean up disposal paid.
Description of Work: New basement windows and new storm door and all inclosed porch windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,625

Spiro H.
06/2016
5.0
replacement windows
  + -1 more
Excellent job. Removed old windows and installed new windows, nice neat job and I love two windows. Richard & Scott are real pros and down to earth. Very informative and great persons will install more window.
Description of Work: 6 windows installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,887

Mary Lou F.
05/2016
5.0
replacement windows
  + -1 more
Everything went very well workers were punctual, professional and pleasant. They cleaned up completely when the job was done I would highly recommend them to others and use them again for sure.
Description of Work: New windows installed in whole house w / capping.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,680

Sharon C.
05/2016
5.0
replacement windows
  + -1 more
The service was exceptional. All appointments were on time and the work was done quickly. No mess very nice work.
Description of Work: I had 5 basement windows replaced. They were original windows from the 1960' s.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Response from The Window Source of RI
Thank you Mrs. [Member Name Removed] for taking the time to fill out Review form. It means so much Richard and I. Pass the word.

Ian L.
04/2016
5.0
replacement windows
  + -1 more
Richard and his team were fast fair and professional, have already contracted him to come back and finish the windows in the first floor rental of my house. Great guy to work with and his wife is also always willing to help
Description of Work: Replaced all my old windows with new replacement windows

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,500

Response from The Window Source of RI
Thank you [Member Name Removed], means so much to Rich And Me....

Jared B.
04/2016
5.0
replacement windows
  + -1 more
I discovered the Window Source after receiving several high quotes from several local providers / installers. Richard called me to setup an appointment for my most convenient time on a Saturday evening. After he measured all of my windows he provided me all of my options and I was pleasantly surprised at the cost he provided. I gave Richard a deposit that evening, he let me know he would immediately order my custom sized windows and they should arrive in approximately 7 - 10 days. A week or so later I was called a few days before the scheduled install to setup a convenient install time. Install day came and Richard and his team showed up right on time. A few hours later I was told the job was complete. I was shocked at how fast everything was completed. All of the old material was disposed of and the work area was left in better condition then when they started. Richard and his team far exceeded my expectations and I plan to have him back this year to Vinyl side my home and install a few bay windows. If you need windows and you too have discovered the Window Source, then your search is over!! Give him a call and you will be completely satisfied.
Description of Work: Remove and replace 10 windows

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Response from The Window Source of RI
AWWWAH... Thank you so much. We try so hard to exceed customers expectations.

Jessica P.
04/2016
5.0
replacement windows
  + -1 more
Rich was on time professional, & friendly. Talked to Kim where first called shopping around & she really went above & beyond to get me what needed in my budget. She was very friendly & I m going to refer anyone to the window source.
Description of Work: Had windows/screens replace in my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Response from The Window Source of RI
Thank you Miss [Member Name Removed]. We had alot of fun with you.. I am glad that you are enjoying the screens. Spring is here.. Hopefully
    • 1(current)
    • 2

Contact information

127 Dean Avenue, Smithfield, RI 02917

http://www.windowsourceri.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Windows,
Doors,
Roofing,
Siding

FAQ

The Window Source of RI is currently rated 4.9 overall out of 5.

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

The Window Source of RI accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, The Window Source of RI offers free project estimates.
Yes, The Window Source of RI offers eco-friendly accreditations.
No, The Window Source of RI does not offer a senior discount.
Yes, The Window Source of RI offers emergency services.
Yes, The Window Source of RI offers warranties.
The Window Source of RI offers the following services: Energy Star- Rated Replacement Windows- Window Installation by The Window Source RI deal with owners directly. We strive in customer service. Options are available on: Double Hung, Bays, Bows, Casement, Garden Windows, Hoppers. Sliders, Patio Doors and Siding. and much more... give us a call

Contact information

127 Dean Avenue, Smithfield, RI 02917

http://www.windowsourceri.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM